Trusted Agent profile · Epsom and Ewell
★★★★★
1,664 reviews across 2 platforms
145 High Street, Epsom, KT19 8EH, Epsom and Ewell, KT19 8EH
Part of Hamptons, see every office.
Hamptons's office in Epsom and Ewell, at 145 High Street, is rated 4.3 out of 5 across 1,664 reviews on two platforms, including 215 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Hamptons Epsom & Banstead Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Epsom and Ewell.
Every review we hold for the Epsom and Ewell office, from every platform, shown as written. First names only.
4/5
TrustpilotHamptons have looked after our flat for…
Hamptons have looked after our flat for many many years now...although I think the fees are high, (I think they are all expensive), the service has always been great. Recently we have had issues with a leak, and our service charge company have not been very helpful.. however Hamptons have been relentless in trying to help us with the issues, and keeping us informed.
5/5
TrustpilotGodalming team thank you
My thanks to the Godalming team for their help on the sale of my late step-mother's house. Jason Harvey, Andrew Blagden, Pippa Kilby, Sue and Emma were all very helpful especially as we were not living at the property.
5/5
TrustpilotA huge thanks to the lettings team
Sharon, Sophie, Lottie and Alison have been extremely supportive and helpful over the last few months. They have guided, advised and supported me about prospective tenants. Their calm and helpful manner helped me enormously when making decisions, and I am very pleased with the final outcome and tenancy we’ve agreed. I can’t thank the team enough.
5/5
TrustpilotAnca has been an amazing property…
Anca has been an amazing property manager. She always responds ASAP and communication has been really good!
5/5
TrustpilotProperty management services…
Delivering property management services for our 4 bedroom house Katie has been both professional, efficient and a pleasure to deal with. Her approach has been collaborative and fair with a view to satisfying both parties while keeping the property in the best condition possible.
5/5
TrustpilotHelpful, responsive and transparent!
Eloise has been our contact at Hamptons for the past 3 years and she has always been very helpful and responsive. We've always had transparency, all the way through the deposit return process and I'd definitely recommend working with her and Hamptons as a whole.
5/5
TrustpilotGreat experience with Hamptons,very…
Great experience with Hamptons,very professional and helpful.
5/5
TrustpilotI purchased a apartment in bushey ,the…
I purchased a apartment in bushey ,the developers Consero.there was a delay in moving because of covid and brexit,the girls who work for Hamptons were amazing they went further to help in any way,which was so not there job,you would really think they worked for conserio.I have been in for 4 months,and they are still helping in every way they go over and beyond to help always with a smile,I will miss them when they go to another site.Hamptons should be very proud of these girls.
4/5
TrustpilotMy new property Manager Ms Eunice Olagbegi
I am living in Hong Kong. All the property management are depends on the property manager, I found that the New Estate Manager is very helpful. Quick response and communicate with me and the tenant.
5/5
TrustpilotA query
My recent phone call to Hamptons was promptly answered. The query I had was dealt with in a professional manner. Which is not a surprise as all my queries and issues regarding the property I’m renting are resolved quickly and with positive outcome. Super helpful team!
5/5
TrustpilotMy experience with Hamptons & Melanie Hudson
My experience with Hamptons from 2017 till this moment was very great. Also, I'd like to express my highly appreciation to Ms. Melanie Hudson for her immediate action and solve an important issue with my flat's electricity and many other issues with her quick response. Also, I've been communicated with Melanie for a long time, and she showed me her professionalism and elegance.
Thank you for leaving us a review, it is wonderful to receive such wonderful feedback about Melanie, we look forward to sharing this with her.
5/5
GoogleThe whole Epsom team helped us through the sale of our house. They were attentive, responded quickly and ensured a smooth sale, supporting right through to completion. They were professional and we felt in very experienced and capable hands. Thank you Leon, Becky, Christine and Jackie, Hamptons Epsom!PositiveResponsiveness, Professionalism
5/5
TrustpilotWe worked with Hamptons in Farnham on…
We worked with Hamptons in Farnham on our last purchase. It became delayed, but Riccardo was fantastic at keeping us in the loop and pushing for the chain to move along. A much better experience than I had with the sale of our previous home and a different agent.
5/5
GoogleSo glad to have finally sold our house despite Covid and Lockdown etc. Leon , Christine, Becky and Jackie were fantastic and most efficient all through the process. Leon is always available at the end of a phone with any queries and concerns! Thank you Hamptons Intnl. Epsom!
4/5
TrustpilotHamptons estate agents - Weybridge Surrey
Maya was patient and understanding. She knew how much I wanted this property and helped in every way she could to ensure the purchase was as smooth as possible.
5/5
GoogleAll very friendly and helpful. Moved in very quickly.
Thank you for your kind words! Our team is dedicated to providing exceptional customer service and making your move-in process as smooth as possible. We're glad to hear it was a quick and easy experience for you. We appreciate your support! Best wishes, Lucy, Hamptons Customer Care.
5/5
TrustpilotI contacted Charlotte on line to report a leaking washing machine.
I contacted Charlotte on line to report a leaking washing machine. I received a reply advising that she had arranged for an engineer who contacted me that night and we arranged for him to visit the next day. He arrived on time and diagnosed the fault and luckily carried a spare on his van. All in all very good service and no mess.
4/5
TrustpilotVery good service
Sharon was always very present, quick to answer and really kind. We really appreciate all her work and effort.
5/5
GoogleLeon, Christine and team have handled our house purchase process very professionally. We have appreciated regular updates and speedy responses to several queries, emails and calls over the last few months. Now looking forward to move and settle in. Thank you teamPositiveResponsiveness, Professionalism
5/5
GoogleBecky at Hamptons has been brilliant and assisted with our purchase in a professional and caring manner. I would highly recommend Becky and the team at Hamptons for any sales as they has made the process as smooth as painless as possible.PositiveResponsiveness, Professionalism
5/5
TrustpilotGreat experience
Patryk Lehmann is a great person really professional hope he will remain our Property Manager
1/5
TrustpilotWARNING
WARNING: As a Landlord I will AVOID Hamptons like the plague from now on. They have totally botched up getting a deposit towards thousands in damage their tenant caused, ignored instructions and avoid answering the most simple questions we ask about getting £££ rent we are owed in arrears back. A costly mistake using Hamptons and a real headache.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotSelling our home
Selling our home with Hamptons was so smooth and easy. They got it on the market so quickly and Owen Sawford was great at keeping us updated and pushing everyone in the chain when needed. Thank you so much!
5/5
TrustpilotThank you Hamptons Godalming
We had a very good experience with Hamptons Godalming when purchasing our house. Pippa facilitated two viewings at the property we eventually bought. Ross and Jason were extremely helpful (and patient) during negotiations right through to collecting the keys. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Hamptons Epsom & Banstead Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Epsom and Ewell.
