Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotConiston Avenue
I recently instructed Douglas Allan for the sale of my Apartment. Initially I was involved in a conversation that was an appraisal feedback and fee quote etc. I was really just looking for the cheapest deal. After speaking with David I quickly came to the conclusion that he was the agent for me.David has not let me down and has sourced a buyer on the first open house. Very pleased!
Chris · 15 February 2017
Agent replied · 22 October 2024
Dear Chris, thank you for taking the time to add the feedback regarding David and the team at the Hornchurch office of Douglas Allen, As many clients the initial fee is part of the decision process, although as a company we are proud of achieving the very best price for the client and tailoring our service to ensure that we build the maximum interest and allowing a choice of buyer wherever possible. We look forward to continuing to offer you a great service through our sales progression team, aiming to allow you to move in your preferred timescale.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotGreat service
Aseena was very helpful in showing us the property. She further went onto arranging an additional visit for measurements for furniture just before we got the keys to ensure we had a comfortable/smooth moving in experience. Thanks so much!
A.S-P · 21 April 2022
★★★★★ 5/5
TrustpilotUnlike 'typical agents'.
I'm new to the property market but have been helped massively by dimitri. As a first time buyer I'm lost when it comes to all the property jargon but I'm now at ease after speaking to him. What I like is that he seems genuine and willing to help unlike other agents that I have spoken to recently. Keep up the good work, don't be like other typical estate agents.
Michael · 16 March 2016
Agent replied · 22 October 2024
Hi Michael,Thank you for your comments regarding D'Mitry in the Ilford office, He is one of our newer staff members who has recently completed our award winning training so it is great to hear that he is doing a fantastic job.Thanks againRob WadeAssociate Operations Director
★★★★★ 5/5
TrustpilotAmazing Mortgage Broker
Will Nash is a dedicated broker that shows a keen interest in his job and the market. A pleasure to work with!
Ali · 17 January 2016
Agent replied · 22 October 2024
Dear Ali,Your feedback is much valued, thank you very much.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotHad an brilliant experience with Ammer…
Had an brilliant experience with Ammer whilst he has been helping me find a house to buy. He has been keeping me informed and has allowed me to view a property which were not on market before other people. This is helping me find a property unlike other agents. I really hope I find my home through this agent and would recommend starting your search with him.
Malik · 27 February 2019
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotI was about to cancel a viewing due to …
I was about to cancel a viewing due to certain information about the property, which turned out to be exaggerated, the sale negotiator Max, didn't give up, got all the information we needed about the property, hung on, persuaded my wife and I to view the property and basically helped us right though to our offer being accepted. I would recommend this office to anyone thinking of buying.
Mary · 11 October 2017
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotShana Jagger has been most helpful in…
Shana Jagger has been most helpful in arranging viewings for my wife and me. Many thanks!
Mark · 12 February 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotThe team is great and kind
The team is great and kind. Loved the way they helped me through out my first rental home @Jordie, Chris and the rest of the crew 👍 thankyou guys....
Kabelothabo · 22 April 2024
Agent replied · 22 October 2024
Hi Kabelothabo,
Thank you for your kind review - we will pass this on to the team!
Best Wishes, Douglas Allen
★★★★★ 5/5
TrustpilotWhat a team
What a team! Greg, Luke, Chelsey and more all helped do a fab job with added smiles in getting my probate sale over the line. Thanks team for a very professional job well done.
Connie · 9 January 2024
Agent replied · 22 October 2024
Hi Connie,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful they've been in getting your probate sale over the line.Best wishes,Douglas Allen.
★★★★★ 5/5
TrustpilotChingford Douglas Allen
Chingford Douglas Allen were great, the whole team were there for me all the way through my sale and James secured me a buyer at a price I was very happy with, in less than 12 weeks I had put my home on the market and completed.I would also like to mention Natasha who was a huge help In guiding me and advising me through my sale.
Frank · 6 April 2018
Agent replied · 22 October 2024
Hi Franck,Thank you for taking the time to post your 5 star review regarding James and Natasha in the Chingford office.Getting you moved in 12 weeks is a good result and I hope you will be happy in your new home.Rob wadeAssociate Operations Director
★★★★★ 5/5
Trustpilotmichael Clark Douglas allen
Thanks to Michael and all the team at hornchurch. They are very professional and work to a very high standard
Tony · 1 February 2017
Agent replied · 22 October 2024
Dear Tony, I appreciate your comments on Michael and Team Hornchurch, we certainly aim to work to a high and professional service in all we do. I wish you all the best for the future and if any of our teams can offer help or assistance in the future, please do not hesitate to let us knowKind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotOutstanding service for Epping Douglas Allan
Brilliant service from the Epping branch team led by Jack Spittlehouse. We sold our house through them and had various issues during the process which were continuously chased via the solicitors by Jack and the Epping team. Jack in particular provided outstanding customer service throughout the transaction. Highly recommended!!!
Mr · 19 October 2022
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Douglas Allen
★★★★★ 5/5
TrustpilotConfident we chose the right estate agent
From the initial meeting with Michael Clark, who explained the whole process of selling our property and answered all of our queries , we have felt completely assured with our choice. From arranging the brochure , and booking viewings for the open day, which was successful, all the staff have been professional and helpful throughout the whole process. A big thanks to everyone, very happy with the service.
Kathy · 15 September 2016
Agent replied · 22 October 2024
Dear Kathy and Sean, It is much appreciated that you have taken the time to add your thoughts. As a company we strive to ensure that we deliver on promises and ensure that the client receive the level of service that we agree, I am so pleased to see that the team at Hornchurch and especially Michael have done exactly what they have said. I wish you all the best for the future and look forward to helping yourselves or anyone you recommend moving forward.Kind regardsPaul IngletonAssociate Operation Director
★★★★★ 5/5
TrustpilotGreat Experience,.
We've used Douglas Allen twice, once to buy our property and once to sell it. We've been particularly impressed with the dedication and professionalism of Linda, our Sales Progressor, who went above and beyond to assist us with finalising our sale. We are grateful that everything panned out in the end, thanks to her perseverance and commitment throughout the process.
Mr · 16 January 2021
Agent replied · 22 October 2024
Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
Trustpilot75k better off
I had three valuations and two were £725,000 and£750,000. Steve from Woodford said he could get £800,000. A little sceptical but tempted I went with them. Sure enough 3 weeks later Greg got an interested party to bid £760,000 and Steve negotiated this all the way up to the asking price. We have exchanged now so technically I am £75,000 better off for choosing Douglas Allen and
Issy · 16 August 2017
Agent replied · 22 October 2024
Dear Issy,This has to be a record !! £75,000 better off due to the fact that you went with Douglas Allen . The best thing here is that Steve negotiated the price up for you by so much. This is a clear sign the we do work for our sellers to get them the very best price possible.I hope you enjoy that extra £75,000 .Rob WadeAssociate Operation Director
★★★★★ 5/5
TrustpilotGreat day with Ian White on the phone…
Great day with Ian White on the phone sorting our sale, very helpful loads of communication and guidance. A great result all parties happy.
Ginny · 4 July 2024
Agent replied · 22 October 2024
Good Morning Ginny,
Thank you for leaving us your feedback. We're delighted to hear that we could help you get everything sorted with your sale.
All the best, Douglas Allen Barkingside Estate Agents
★★★★★ 5/5
TrustpilotSelling Property during Covid 19
Lucy and Chelsey have both been brilliant during this Covid 19 lock down period. They have managed to secure a buyer for our property within the last 4 weeks.We have been very impressed with their commitment throughout these difficult time.In our opinion they are both assets to Douglas Allen and would recommend anyone looking for an Estate Agent to use this company.
Rose · 11 May 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Douglas Allen
★★★★★ 5/5
TrustpilotVery happy
We are very happy with Rebecca and the team at Douglas Allen for helping us find are new house
Paul · 19 March 2017
Agent replied · 22 October 2024
Dear Paul, thank you for your feedback about Rebecca and the Hornchurch office of our company, I am sure they will work with you closely and help you find your dream home as soon as possible. I will pass your comments onto Rebecca and the team as receiving feedback helps us see that the service standards we are looking fro are being met. I would like to wish you all the very best for the future in your new home.Kind regards Paul Ingleton Associate Operation Director
★★★★★ 1/5
TrustpilotVery poor advice and service from the…
Chingford Mount Douglas AllenVery poor advice and service from the branch manager. He put a buyer forward with no proof of funds and agreement in principal. The buyer was an investment buyer and had to raise funds from multiple properties. The branch manager keep on telling me that the buyer have funds ready and kept on lying to us which was not the case. Douglas Allen dragged the sale out over 7 months where the sale collapsed at the end of the day. Complete mismanagement from their part. We made it very clear in the beginning that a buyer must have proof of funds and agreement in principle but the disregarded our request. They also become a bit of a bully when we terminated the sole agency agreement in August then told us again that we need to hand in notice in September when we decided to go with a different agent. I will highly recommend not to use this branch.
Johann · 29 October 2022
★★★★★ 5/5
TrustpilotDouglas Allen Chingford
Great service, after meeting with James he gave me the confidence to put my home in the market and take the first step, His Team were amazing and secured me a buyer within 3 weeks and then he managed to negotiate me a great deal on my new home. All in all I thoroughly recommend Douglas All for a stress free professional service.Mrs P
Pam · 30 May 2019
Agent replied · 22 October 2024
Dear Pam,Thank you for posting your 5 star review regarding James and the team in the Chingford office. It is nice to see that not only did they help sell your home but helped you on your onward purchase negotiations as well.Thanks againRob wadeAssociate Operations Director
★★★★★ 5/5
TrustpilotExcellent service
Excellent service friendly professional confident staff. Great communication at all times.
Highly recommend.
Special thanks to Danny.
Claire Northcott
Claire · 30 November 2015
Agent replied · 22 October 2024
Dear Ms Northcott,Thank you for your kind words and 5 Star Review, Danny will be very grateful that you have recognised him in this way.Kind regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotHasan anwar and Mohammed done a grate…
Hasan anwar and Mohammed done a grate team work helping me view a home I eastham. They were very honest polite they even negotiated with the vendor to get the property in my offer. Both of them are star. I wish them all the very best and carry on looking after customer the way they looked after me. Thanks H and Mo
Asia · 1 February 2020
Agent replied · 22 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Douglas Allen
★★★★★ 5/5
TrustpilotWoodford Douglas Allen
Being first time buyers it was great to have someone like Khaleesha guiding us through the process could not have been bettered. She was helpful and provided us with information when needed. With all the stories of first time buyers and how things could go wrong, again it was great to have a good team behind us, helping us to make the process as smooth as possible.
Bradly · 1 October 2015
Agent replied · 22 October 2024
Dear Mr Hood,Thank you for taking time to post your reviews of our Woodford Green office, they will be delighted their efforts have been recognised and appreciated by you.Buying a property can be a daunting experience for anyone, let alone for the first time, so I am glad we were able to help you achieve this milestone.I hope you have many enjoyable years in your new home.Regards,Jon Holden - Managing Director, Douglas Allen
★★★★★ 5/5
TrustpilotFriendly & Helpful Staff!!...
Would definitely recommend Douglas Allen especially Khaleesha who is very helpful and has great customer service skills.
Vicki · 21 June 2018
Agent replied · 22 October 2024
Dear Ms Stavrinos,Thank you very much indeed for your 5 Star review of Khaleesha, she will be thrilled to bits that she was able to help you so much.Kind regards,Jon Holden - Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
