Douglas Allen Epping reviews in Epping Forest

★★★★★ 5/5

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Sales Progression

Re: Natasha Tomlins Reaching exchange of contracts as been a long and stressful road. I could not recommend Natasha more highly. She went well above and beyond the call of duty on so many days, persistently chasing solicitors to ensure the job got done. Thank you Natasha for all your extraordinary work, it is so very much appreciated!

Chris · 27 August 2020

★★★★★ 5/5

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Abbie Wilson

I am very pleased that I have choosed Douglas Allen or( they choosed me-who knoes😊) to rent our proprety. But most likely we were because from the beginning till the very end was with us Abbie Wilsson.Great job,very responsible,high level attitude,kind ,responsive to all our enquiries. Thank you so much Abbie for everything. Without you we couldn't be where we are right now.

Ludmila · 12 April 2018

★★★★★ 5/5

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Excellent / Professional Service

Although their fees were slightly higher than other estate agents, I could tell from the very first visit/meeting that it would be worth it. I received a professional service throughout the whole process. Jessica and Natasha were amazing. Easy to communicate with, supportive, alway available to help and when they were not they got back to me in a very timely manner. They were the only constant form of communication in what was a stressful process which made life a lot easier for me. If I had to do this all over again I would still pick them. They are worth every penny. Highly recommend their friendly, down to earth, professional service. Thank you to the whole team at the chingford branch!!

Mickela · 19 June 2022

★★★★★ 5/5

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A truly professional company who care…

A truly professional company who care about you, the customer. Adam was friendly helpful and very easy to deal with and always on the end of a phone if needed.Also Chelsea was superb after we had sold STC. If your thinking of selling or indeed buying a new home choose Douglas Allen and don’t waste your time on others.Highly recommend

Marc · 4 December 2019

★★★★★ 4/5

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East Ham Branch - Thank you

I would like to thank Maureen Grey, Andrew Bilby, Natasha, Kam & team for a job well done.At times it was difficult and challenging but we got through in the end. I do appreciate your hard work. Team, keep up the good work, as trying as it may be... Here's to many more sales in the future - it's all worth it.

Lisa · 8 November 2018

★★★★★ 5/5

Trustpilot

Professional & Friendly Service

The initial meeting was professionally handled with all bases covered. Subsequently when faced with what appeared to be major problems with our purchaser, reassurance was provided and appropriate action taken promptly. Lynburge Rene was particularly helpful and supportive at this point. Sale has now been completed. I have already recommended a friend to the firm and their sale went through to their complete satisfaction.

John · 15 December 2015

★★★★★ 5/5

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Sale of Whitby Avenue

I found the service I Received at Douglas Allen brilliant, the whole team were helpful,friendly and Professional! I dealt with Roselea and Nick most of the time and must say that they were both great ! They kept me updated all the time and I found them a pleasure to deal with.

Marion · 29 September 2021

★★★★★ 1/5

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Pls avoid this estate agent in Epping…

Pls avoid this estate agent in Epping Essex .we have had a very a bad experience with Douglas and Allen “they have treated us really bad they have lied to us and left us dangling on the other end when they had told us they had sold the property we wanted to buy and they excepted our offer at that time .Douglas and Allen done a dirty and kept that property we wanted to buy for some one else and made out it was sold it’s disgusting for them to treat us like this so pls do not get caught out with this agent Douglas & Allen Epping .it’s a warning to everyone .

Jackie · 20 October 2023

★★★★★ 5/5

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I would like to say a really BIG thank…

I would like to say a really BIG thank you to Douglas Allen Epping Estate Agents for selling my house in LESS than TWO weeks!Yes, the boys Luke, Ian and Adam all went over and above to let me know what was happening every step of the way.Any questions I needed help with, they were there with their calm and easy manner putting me at ease.Thank you so very much, you are all wonderful :)

Mrs · 3 February 2024

★★★★★ 5/5

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Keeping their promise

Thank you Team Woodford. i had been with a different estate company for so long and had to drop my price 25K because after all the apprisal and confirmation of "sellers market" the other estate agent could barely get me an offer. Come Douglas allen....they not only got me the price we agreed but did that in less than 3 weeks. thank you.

Ranjan · 13 February 2016

★★★★★ 5/5

Trustpilot

Thank you Ahsan!

Can't thank Ahsan enough for his help, patience and professionalism at all times assisting my parents with the sale of their property so far. They have lived in the same house for 47 years so as you can imagine leaving is a great wrench for them on an emotional and practical level. Ahsan has given a first class service going above and beyond

Clare · 14 August 2015

★★★★★ 5/5

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Amazing service and assistance.

The Lettings Manager Joanna Martin went above and beyond to help myself and my children when became homeless in January 2022. Due to unfortunate circumstances, we ended up in a womens refuge because other agents were unable to help or even try to help. Thanks to Joanna we stayed in the hostel for less than 3 weeks as she managed to find a Landlord who would rent a property to us. I wish there were more agents out there like Joanna, I will be eternally grateful.

LC · 24 March 2022

★★★★★ 5/5

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I invited 4 agents in to value out home…

I invited 4 agents in to value out home and James was by far the most knowledgeable, I then met Jess and the Kaitlin and I was immediately filled with confidence, the Team then secured me a buyer at a fantastic price, I would also like to recommend Kally who arranges our mortgage for us stress free.Mr C

Alex · 8 December 2019

★★★★★ 5/5

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Professional, warm and responsive

Natasha was very helpful from the get go. She was responsive to calls, email and keeping me regularly updated.She's professional and yet approachable. Always willing to explain things more clearly when asked.

Inches · 26 September 2023

★★★★★ 5/5

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Satisfied Seller

Maureen and her Team in the East Ham Branch were all excellent and very professional. Hasan dealt with any queries I had promptly, as did Rosalie. I was kept informed at all times in what can be a very stressful time. This was the second time my family have used this branch and both times the service was above and beyond of what was expected. We had an offer within the first week of the house going on the market. I would definitely recommend them.

Fahre · 28 February 2022

★★★★★ 5/5

Trustpilot

All of the staff at Douglas Allen were…

All of the staff at Douglas Allen were excellent. We dealt with Ray and Luke to find our flat and both were knowledgable, professional and very helpful. Luke really helped push our purchase over the line to complete on the desired date. Great service for which we are really grateful. Rachel and Sally

Ms · 28 March 2021

★★★★★ 5/5

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We had a wonderful experience with …

We had a wonderful experience with Douglas Allen. They always supported us and gave instant response whenever we tried to reach them. We really appreciate for their great assistance. Thanks to Daniel and special thanks to Andrew who patiently handled the entire process with proper follow up. Thanks again for helping us to reach the deadline and made this a success.

Shilpa · 3 August 2017

★★★★★ 5/5

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We were struggling to sell our flat…

We were struggling to sell our flat with other agents and decided to list with Douglas Allen. They were very helpful with tips for room layout and very good with communication. Christy was able to find us a buyer.Although our mortgage application wasn’t the easiest, Alastair persevered and kept us updated at every stage. Thank you :)

Sarah · 4 January 2020

★★★★★ 5/5

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Massive thanks to Natasha Tomlins

My purchase took 11 months to complete and we experienced some last minute problems which almost resulted in the purchase falling through. Had it not been for Natasha’s persistence in chasing all parties involved, I am certain we would not have completed before my mortgage offer expired. Cannot thank her, Steve and the team enough.

Dean · 6 August 2020

★★★★★ 5/5

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Great service

Even though we haven’t found our ideal property yet Tai has been extremely helpful, calling whenever there is something new on the market. He is extremely friendly and is going above an beyond to help us find what we are looking for!

Pearl · 17 October 2022

★★★★★ 5/5

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Very happy with the service from Steve…

Very happy with the service from Steve and the team at Douglas Allen in Woodford. Two agents failed to get a result and those months of wasted time cost me a few thousand. Glad Steve had a plan and I felt confident that we were in safe hands. Great work from khaleesha too in her help with the solicitors.

Jim · 3 November 2018

★★★★★ 5/5

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Personal service

We've had a great experience so for with the East Ham branch of Douglas Allen. Our first contact was Waseem who has listened closely to our requirements and worked hard to give us the attention and options we are looking for. Waseem was less of a hard sales man and more of a trusted advisor. I'll definately use Douglas Allen again.

Rebekah · 20 September 2016

★★★★★ 5/5

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Excellent service

Faisal Noor at Douglas Allen in East Ham High Street was very helpful and amiable person who helped me obtain my mortgage fast and efficiently. Faisal was always willing to help solve any matters raised concerning mortgage. A professional service from start to finish. Im very please with his service and will no doubt recommend Faisal to my friends and family.

Khairul · 7 May 2016

★★★★★ 5/5

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Dynamic Staff, Excellent Service

I am very satisfied with my service from Douglas Allen Estate Agent in Chadwell Heath. The process was smooth and well balanced. I would be very happy to recommend in the future. Wonderful team, with great spirit and very helpful. Special Thanks to Danny & Emma for being so sharp and so helpful at all times. Well done Team! Jenny Powell

Jenny · 30 November 2015