4/5
Eilish the property maintenance managerβ¦
Eilish the property maintenance manager respond promptly to the complaints raised about the heating of 219 Sadler Road and solve the issue within 24 hrs
Trusted Agent profile Β· Epping Forest
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782 reviews across 2 platforms
252 High Road, Loughton, IG10 1RB, Epping Forest, IG10 1RB
Bairstow Eves's office in Epping Forest, at 252 High Road, is rated 3.1 out of 5 across 782 reviews on two platforms, including 145 Google reviews rated 4.6.
Every review we hold for the Epping Forest office, from every platform, shown as written. First names only.
4/5
Eilish the property maintenance managerβ¦
Eilish the property maintenance manager respond promptly to the complaints raised about the heating of 219 Sadler Road and solve the issue within 24 hrs
1/5
I sold my house with Bairstoweves ,,itβ¦
I sold my house with Bairstoweves ,,it was sold for a very low price for a quick sale I needed ,they told me if I use their recommended solicitors thw commission I have to pay would be less. They work with Cavendish legal group...they are the most useless law company ever..you can never reach tger either by phone ...the whole experience was awful.
4/5
Selling our house
Penelope was a great help going above and beyond as we sold our house π during difficult times during Covid thank you
1/5
They take ages to respond and solve anyβ¦
They take ages to respond and solve any problem occurring in their property
5/5
Mellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
5/5
Amazing experience
Amazing experience with the Cannock team! Just bought a house and they couldnβt have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! π
5/5
Very professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
5/5
A massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
1/5
The worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
5/5
it is pleasure to deal with Bairstowβ¦
it is pleasure to deal with Bairstow eve hucknall from last six years, specially deal with Jodie, very professional & efficient
1/5
promoting zero deposit scam when I haveβ¦
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
5/5
I would highly recommend Bairstow β¦
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
5/5
Elaine and Adam are amazing fromβ¦
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
1/5
I am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I donβt recommend it.
4/5
My review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
1/5
DO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
5/5
Been handling my account for over a decade under different names of course. Special thanks to Rob, Joe and Kelsey in Loughton for all their assistance recently.
4/5
Excellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
1/5
Terrible Company and Worst Service..Iβ¦
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
1/5
Treat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
5/5
Efficient Comms throughout the whole letting process. Very polite and decent people!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
The team have very helpful. Special thanks to leanna for sorting everything.
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
J D Wood have sold various properties for me over the past year and would thoroughly recommend their services to any prospective vendor. The acted professionally, diligently and were very communicative.
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
1/5
How do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
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