Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI highly recommend Martyn Gerrard
Jay from Martyn Gerrard in Mill Hill transformed what I feared would be stressful and time-consuming process into a smooth and enjoyable experience. Their expertise, dedication, and communication skills made the whole process easy. I would highly recommend them to anyone looking for a brilliant estate agent.
RC · 23 November 2023
★★★★★ 5/5
TrustpilotVery grateful for Raj and Matt being so…
Very grateful for Raj and Matt being so supportive, dedicated and professional with the process of helping to sell my home. A great duo!!Melissa
Melissa · 13 March 2023
Agent replied · 24 December 2024
Dear Melissa. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Southgate office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 4/5
TrustpilotExcellent service from Kelly
When I used Martyn Gerrard as lettings and management agents, Kelly at the Finchley office was always prompt, efficient and diplomatic when liaising with tenants. Helpful even after the arrangement ended. Much appreciated!
Jeffrey · 19 August 2024
★★★★★ 5/5
TrustpilotExcellent service!
Antony from barnet gave me a great viewing on a flat. He was informative and full of charisma!great agent
Nur · 25 July 2023
Agent replied · 24 December 2024
Dear Nur, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotJessica H. A must for Martyn Gerrard
Jessica makes contract renewals so much easier. Definitely a plus when you barely have time to organise yourself. An asset to this company!
Rafaela · 30 March 2023
Agent replied · 24 December 2024
Dear Rafaela. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again.
★★★★★ 1/5
TrustpilotRude email with threats of legal action
Despite being up to date with my service charge payments Wai Lee from Martyn Gerrard sent me an email threatening legal action because, he said, I was in arrears. I also considered it rather rudely worded. Luckily I was able to deal with Paula Marmaduke who was very efficient in dealing with their error.
John · 27 April 2023
★★★★★ 5/5
TrustpilotFatmir from the Woodside Park branch…
Fatmir from the Woodside Park branch has been an amazing guy from the moment we met him. He was always responsive, helpful, honest and very communicative. He made the entire buying process so smooth. I appreciate his help and recommend to anyone.
Ism · 23 February 2024
★★★★★ 1/5
TrustpilotDisastrous service from this estate…
Disastrous service from this estate agent re the property we are renting. We were told that they were managing the property only for then to do an unexplained u turn post contract and leave us at the mercy of an amateur landlord. We have not had a working fridge freezer since we moved in on 28 June - unacceptable - suggest renters in north London avoid this company!
Phil · 8 August 2021
★★★★★ 1/5
TrustpilotBe very careful what you are signing to
We agreed a commission rate with the agent but when the contract came through they had added VAT to the figure which is against consumer protection laws.When we complained they corrected this but then changed the contract term without informing us of the change.My advice is be very careful of this company as you can't trust they are acting fairly.
Mr · 23 September 2022
★★★★★ 5/5
TrustpilotProfessionalism at its best.
Professionalism at its best. Excellent communication by Shuhan Ali between all parties involved. Finchley Office, N3
Www.T-Sticks.co.uk · 30 September 2023
Agent replied · 24 December 2024
Thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotThank you Arzu
Thank you Arzu for your help in our property search.
J · 29 November 2022
★★★★★ 5/5
TrustpilotNadia was responsive and very helpful
Nadia was responsive and very helpful. A pleasure to deal with.
Juliet · 20 October 2022
★★★★★ 5/5
TrustpilotHossein was great
Hossein from Finchley Central was great. Very professional, friendly and really knew what he was doing. Highly recommended.
TK · 19 November 2021
★★★★★ 5/5
TrustpilotThank you Jessica
Jessica is an excellent consultant and does a great job getting all the issues with renewals in order.
Deji · 17 November 2021
★★★★★ 1/5
Trustpilothorrible company
horrible company. never work with lee. so unprofessional. replies instantly to get your money then vanishes. lol disgrace
Simple · 1 August 2023
Agent replied · 24 December 2024
Dear Simple Jonas. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience. Lee has worked at Martyn Gerrard for a number of years and has a fantastic reputation amongst his clients and fellow colleagues, so it is surprising to see your negative review. Perhaps if you can provide some supporting evidence to your claim we can investigate further, or contact us on ho@martyngerrard.co.uk we would be happy to assist.
★★★★★ 5/5
TrustpilotGreat service!
Jessica at MG is very professional and helpful in helping me let out my property. Jessica provided all the market data I required to make my decision and she sorted out the renewal lease quickly and efficiently. Thank you
Anonymous · 10 April 2024
★★★★★ 5/5
TrustpilotShuhan helped us with our property…
Shuhan helped us with our property sale! Thank you for all your help and support throughout the process.
CT · 31 July 2023
Agent replied · 24 December 2024
Thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotDeclan was great to deal with
Declan was great to deal with. A very good experience
Austin · 10 November 2022
★★★★★ 5/5
TrustpilotBig thumbs up
Zoe was super helpful and a pleasure to deal with throughout our renewals process. Cheers!
Will · 6 April 2022
★★★★★ 5/5
Trustpilotgreat viewing with Denis
It was a great experience to work with Denis. The viewing was organised more than well. The agent talked about a property all the details and presented a flat as well as it was possible. Good job! Thanks a lot!
Mila · 14 March 2024
★★★★★ 5/5
TrustpilotTreon Johnson
Treon Johnson, an employee at Martyn Gerrard Crouch End assisted me in my inquiry into selling my parents house upon their passing.His knowledge and patience was reassuring in helping me understand my options at this current time
K.Strong · 8 May 2024
★★★★★ 4/5
TrustpilotThe team at crouch end have helped me…
The team at crouch end have helped me find a perfect flat and have been very polite, especially Alban and Mohammed
Beth · 25 February 2021
★★★★★ 5/5
TrustpilotHossein is the best ,very professional…
Hossein is the best ,very professional and very helpful during the whole procedure
Bill · 23 June 2022
★★★★★ 5/5
TrustpilotGin was very helpful and accommodating…
Gin was very helpful and accommodating and helped us greatly through completing the tenancy agreement procedure.
NB · 21 January 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.