Every review we hold for the Enfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe worst experiance ever!!!
The worst experiance ever!!!They want just to grab your money and very unprofessional behaviorFor more informations have a look to my review on GoogleSTAY AWAY!!!
Tasos · 27 September 2022
Agent replied · 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
Trustpilotkitchen tap issue -goodhearts
we had an issue with our water pressure in the kitchen tap, Jen contacted Goodhearts quickly for us. Goodhearts contacted us very quickly to arrange the appointment, when the plumber arrived he was quick and efficient with the job. Only pointer i could give would be to confirm a rough time on the day of the appointment.
Amy · 27 September 2022
★★★★★ 1/5
TrustpilotTerrible, don't come back to you
Wanted to view a property however calls not answered despite trying many times, messages not responded to and no one has been in touch to book a viewing.
Summer · 9 September 2024
★★★★★ 5/5
TrustpilotProperty Manager April Keane
April Keane has made the last couple of weeks of my tenancy very enjoyable. Any issues and requests have been resolved in a timely manner, and she has consistently been available to support me as a tenant. She has been professional and kind at every step of the way, which I am thankful to her for.
Georgi · 3 November 2022
★★★★★ 5/5
TrustpilotThanks to Heather at Hamptons for her…
Thanks to Heather at Hamptons for her excellent customer service, my plumbing issue was dealt with quickly.
Nicky · 4 August 2021
★★★★★ 5/5
TrustpilotResponsive, pleasant, easy
Speaking as a tenant of ~1.5 years, working with Hamptons continues to be a great experience. Anca, our property manager, is always incredibly responsive over email and always quick to resolve any issues. Would highly recommend.
Josh · 17 April 2024
★★★★★ 5/5
TrustpilotDan Johnson at Harpenden branch has…
Dan Johnson at Harpenden branch has been an excellent agent. He keeps me well informed and follows up on queries quickly. If I leave messages for him they are followed up quickly by colleagues.
Penny · 24 May 2024
★★★★★ 5/5
Trustpilot...a Landlord's observations.
I have been with Hamptons for well over twenty years and the property managers have always looked after me with patience and kindness.My current manager, Jocelyn Williams, although only having been my manager for a few months, has already exhibited the much-appreciated qualities of alacrity of response, anticipation and reassurance. Thank you.2
Mr · 28 February 2023
★★★★★ 5/5
TrustpilotMya Miller from Hamptons
Mya Miller from Hamptons made issues with my rental property easy to resolve; she was efficient and a pleasure to work with.
Asif · 27 November 2024
★★★★★ 5/5
TrustpilotHamptons Stratford Upon Avon
Having had an initial mixed experience, I'm pleased to say since Sharon Barnard took over the relationship for managing my property the service has been excellent. She and her team "go the extra mile"
Graham · 19 March 2021
Agent replied · 30 October 2024
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Sharon and the team.
★★★★★ 5/5
TrustpilotOlivia and Fiona: Top Team
Olivia and Fiona provided a very friendly and effective service, helping our family secure tenancy at a wonderful house in Langton Green. Great team support from everyone at Hamptons, Tunbridge Wells. Thanks very much
Simon · 8 May 2024
★★★★★ 1/5
TrustpilotVery rude and unprofessional
Very rude and unprofessional. No respect for customers. Also likes to snitch on the landlord and has only his own interests at heart
Jude · 31 October 2022
Agent replied · 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
TrustpilotOverall I would say the team do a very…
Overall I would say the team do a very good job, especially Angela Parn.
Jo · 8 December 2021
★★★★★ 5/5
Trustpilotimpressed with Hamptons Sunningdale team
My wife and i were very impressed with the Hamptons Sunningdale team during our recent house purchase. Proactive, professional and empathetic all in good measure as we navigated the legal and financial hurdles of house purchase in the UK. Nothing was to much trouble. Highly recommend.
Neil · 10 August 2023
★★★★★ 1/5
TrustpilotIf you want to sell your home for a song, then great
Not a great agent. Not many clients. Pushing to sell for a song. Avoid
Anne · 9 August 2023
Agent replied · 30 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
Chintan · 17 May 2024
★★★★★ 1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
Paul · 10 July 2024
★★★★★ 5/5
TrustpilotMathilda Hall at Hamptons continues to…
Mathilda Hall at Hamptons continues to provide us with excellent service regarding the rental property we have. Thank you for all of your help in ensuring us stress free management of the property!
P · 12 May 2024
★★★★★ 5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Amelia · 7 February 2020
Agent replied · 30 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
★★★★★ 5/5
TrustpilotVery professional service and…
Very professional service and communication
Salman · 17 June 2025
★★★★★ 5/5
TrustpilotBest agents in the area by far
I've been dealing with Hamptons lettings for more than 8 years as a contractor. A member of my family is a tenant. I've dealt with Hamptons sales several times over the years.Hamptons are far and away the best lettings agency in the area - I know, I've worked with a number of others.The lettings department respond quicker to property issues than any others I've dealt with.
Stuart · 18 November 2020
★★★★★ 5/5
TrustpilotJudy Palethorpe is all that is good with…
Judy Palethorpe is all that is good with the Hamptons!
Daniel · 28 April 2022
★★★★★ 5/5
TrustpilotFlat Management
Anca Ciobanu does and excellent in managing my flat letting on behalf of Hamptons. She is always very responsive, reliable and provides options for maintenance costs. I am very happy with her work.
Kengi · 28 April 2024
★★★★★ 5/5
TrustpilotJust a quick note to say a big thank…
Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks
KC · 11 March 2020
Agent replied · 30 October 2024
Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
