Trusted Agent profile · Enfield, Hertfordshire

Castle Estate Agents Enfield reviews

4.5

★★★★★ Excellent

140 reviews across 2 platforms

243-245 Hertford Road, Enfield, Hertfordshire, EN3 5JJ

Castle Estate Agents's office in Enfield, Hertfordshire, at 243-245 Hertford Road, is rated 4.5 out of 5 across 140 reviews on two platforms, including 125 Google reviews rated 4.5.

Google logo

4.5 / 5

125

Reviews on Google

This office

Facebook logo

4.7 / 5

15

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Enfield office, from every platform, shown as written. First names only.

5/5

Google

These agents are a first class act so do not bother going anywhere else if you want a 5* service. They will not let you down . After using them for not only the management of a rental property but also for the sale of a property on day 1 it suddenly dawned on me what a totally inferior service I had been receiving for many years from a previous agent! Noff, Stephen ,Anna,Jackson & the rest of the team truly go above and beyond for their clients and I can’t thank them enough for everything that they have done for me. After a personal traumatic year my anxiety at times often got the better of me towards the end of the sale but I had complete faith and trust in Noff and his team and they steadied my nerves and guided me through to the end with such empathy and kindness. Whilst the ultimate professionals, they are a friendly , likeable bunch of people whose conduct , feedback and service to their clients is second to none .

Jane · 19 August 2026

Agent replied · 22 August 2026

Thank you so much for your kind review. It was an absolute pleasure working with you, and we really appreciate the trust you placed in us throughout the process. We're delighted that we could help, and your feedback means a great deal to the team. Wishing you all the very best for the future, and please don't hesitate to get in touch if we can ever help again. :)

5/5

Google

We had an excellent experience selling our home thanks to Stephen and his fantastic team, especially Anna and Jackson. From the very beginning, Stephen demonstrated outstanding professionalism, market knowledge, and genuine dedication to achieving the best possible outcome for us. He guided us through every stage of the process with clarity and confidence, making what can often be a stressful experience feel smooth and well-managed. Anna and Jackson were equally impressive. They were always approachable, responsive, and incredibly helpful whenever we had questions or needed updates. Their communication was excellent throughout, and we always felt well informed and supported. The entire team worked tirelessly to ensure our property was marketed effectively and that the sale progressed quickly and efficiently. Their attention to detail, commitment, and friendly attitude really set them apart. We couldn’t be happier with the service we received and would wholeheartedly recommend Stephen, Anna, Jackson, and the whole team to anyone looking to buy or sell a property. Truly a first-class experience from start to finish.

Andy · 16 March 2026

Agent replied · 22 June 2026

Dear Andy, Thank you so much for the lovely review. We are glad to help and get the positive result we all worked for in the end.

5/5

Google

We had an amazing experience with them; they were really patient answering all our enquiries. The best part is every day they gave an update regarding the progress of the application. Special thanks to Loisa and Ashli for their constant support and help.

Munira · 22 July 2026

5/5

Google

It was a pleasure meeting Franco, Stephen and the team. They have always been very professional, polite and respectful. We really appreciated the honesty and transparency throughout the whole process. Whenever we needed a viewing Franco, was always very reliable, flexible and patient at all times. Thank you Team!

Shahanaz · 22 August 2025

Agent replied · 9 November 2024

Thank you so much Shahanaz! :) It was a pleasure meeting you all too and we are glad to hear that you were happy with the service we provided to you! Wishing you all the best in your new home and hoping to work together again soon!

5/5

Google

We couldn’t have asked for a better service in looking for our family home. We viewed a couple of properties with castles, we were made aware of new properties coming on the market that met our criteria and they couldn’t have found us a more perfect home. Franco was helpful, honest and went out of his way to assist us. Thank you so much, we will forever be grateful.

Mario · 25 July 2024

Agent replied · 24 August 2024

Hi Mario, Thank you so much for your kind review :) It was a pleasure helping you find your dream home! Wishing you all the best!

5/5

Google

Honestly if I could give more than 5 stars I would happily give this team, they have been amazing in helping us find a buyer and selling our property. The manager Stephen is very knowledgeable, a wonderful person, and a great professional. …

Moses · 13 April 2025

Agent replied · 3 June 2025

Thank you Moses for such a kind review. We wish you and your family all the very best for the future

5/5

Google

The team have been truly incredible! Would recommend them to anyone. Ashli was our main point of contact throughout our journey and was an absolute …

Megan · 22 August 2025

Agent replied · 9 November 2024

Thank you so much for your lovely feedback Megan! I hope you and Harry will be very happy in your new home! It was a pleasure working with you both! Wishing you all the best! :)

5/5

Google

Ashli and team have been very supportive throughout my whole process of purchasing a property answered all the questions I had and advised throughout.

Ali · 22 August 2025

Agent replied · 9 November 2024

Thanks so much Ali for your lovely review! It was a pleasure working with you and wishing you all the best in your new home!

5/5

Google

The service I received for selling my property was excellent from start to finish. There was no initial pressure to sign up and on initial discussion I was fully advised. The team; Stephen, Franco and Ashli were professional throughout, …

Nathalie · 22 August 2024

Agent replied · 24 August 2024

Hi Natalie, thank you for your lovely review and for choosing Castles! It was a pleasure working with you and we wish you all the best in the future! :)

5/5

Google

Thank you Jackson for helping us find a little home!! Great service

Semi · 13 August 2025

Agent replied · 22 June 2026

Thank you and good luck for the future in your new home !!

5/5

Google

I recently bought a dream semi detached house in Enfield. Ashli Cortez made this possible. She trusted me from the first minute to the last and that's a sign of a quality person/agent. Ashli supported me all the way to the end. I have met many many agents before but none like Ashli. Thank you Ashli and Castle for making my dream come true. You helped me to buy my dream home - Thank you and God bless.

Afsar · 24 June 2020

Agent replied · 24 June 2023

Hi Afsar, thank you so much for your kind feedback. Hope you and family are happy in your new home. All the best in the future!

5/5

Google

We have just bought our property, it’s has been so amazing how supportive the team at Enfield Castle. They know what they are doing, also they have a great knowledge as you can imagine. When you are looking for a house, you do get to deal with different agency when viewing properties. It’s very straight forward with any questions you ask. If I sell my property I will definitely go by castles as I know they will take care of it. They will ensure that they will do everything’s to their best ability to make sellers and buyers are happy. The branch manager Stephen and Ashley has been helping us throw out the whole progress. I will like to say an massive thank you for both of them and the team. I will definitely will recommend castles at Enfield.

Gulten · 28 July 2019

Agent replied

Dear Gulten, Thank you for your review. All the best for the future. Ashli, Stephen & Franco

5/5

Google

I recently bought a dream semi detached house in Enfield. Ashli Cortez made this possible. She trusted me from the first minute to the last and that's a sign of a quality person/agent. Ashli supported me all the way to the end. I have met many many agents before but none like Ashli. Thank you Ashli and Castle for making my dream come true. You helped me to buy my dream home - Thank you and God bless.

AFSAR · 12 August 2019

Agent replied

Hi Afsar, thank you so much for your kind feedback. Hope you and family are happy in your new home. All the best in the future!

5/5

Google

recently purchased a house in hatfield with Nof. The service that we received from him was fantastic and we could not have asked for a better experience with this being our first property. Nof made us feel very comfortable from start to finish and we are still in contact with him now after the purchase and he is always willing to help. Could not recommend this company higher.PositiveQuality, Value

Imraan · 25 August 2021

Agent replied

Mr & Mrs Ali, thank you so much for the positive feedback. You was a pleasure to deal with and I am glad you found the experience comfortable. As discussed if you need anything from us in the future we are only a phone call away. Enjoy your new home. Kind Regards Nof

5/5

Google

From the search all the way to the purchase we have dealt with Franco and Stephen. Franco has been really helpful by selecting only properties matching our requirements. No time wasted on those that he knew we wouldn't like. We finally found a property we liked and without Franco and Stephen's determination and experience the sale would not have gone through. The stress of the process was made easier by frequent communication. Super and efficient team!

Shanon · 28 July 2019

Agent replied

Dear Shanon, Thank you for your lovely review. Good luck & all the best in your new home. Merry Christmas & a happy new year. Franco & Stephen

5/5

Google

Franco has been brilliant in managing the sale and completion of the house. Very quick, very professional and has made what would be a difficult and emotional time very easy, thank you.

L · 25 July 2024

Agent replied · 24 August 2024

Hi Laurey, Thank you for your kind review! it was a pleasure helping you with the sale of your property. Wishing you all the best in the future!

5/5

Google

Great experience as a buyer Completely transparent, open and always do what they say. Very professional throughout.also a special thank you to Ashli for the patience and helpfulness she provided thorough out the process thank you

Ali · 22 April 2024

Agent replied · 21 June 2024

Hi Ali, thank you for your kind review! Pleasure working with you and always here to help if you need us in the future! All the best!

5/5

Google

Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen were always available to provide me with the information that I needed (or didn’t need, but needed for the sake of my sanity), every decision that I made, small or big, mattered to them. Not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. They were soooo patient! We will eternally be grateful that they helped us find our beautiful home.

Ehsan · 30 January 2023

5/5

Google

Ashli promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Ashli & Stephen were always available to provide me with the information that I needed (or didn’t need, but needed for the sake of my sanity), every decision that I made, small or big, mattered to them. Not only did I feel like I had all the information I need to make those decisions, but I also felt like I was in good hands. They were soooo patient! We will eternally be grateful that they helped us find our beautiful home.

Ehsan · 25 January 2023

5/5

Google

Dealing with Stephen, Ashli and Franco at the Enfield branch over the last three months has been so wonderful, they have been just incredible with the honest and sound advice/guidance they provide with their vast knowledge/experience. They are real hard workers, they go out of their way to accommodate their clients, working tirelessly and long hours, making sacrifices of their own to get the desired results/outcomes their clients expects, and far beyond. Absolutely great people, I have thoroughly enjoyed dealing with Stephen, Ashli and Franco so much and I will always have the highest regards and respect for them, you’re all fantastic in every sense!

Nurul · 23 November 2023

Agent replied · 22 March 2024

Nurul, Thank you so much for your lovely review :) It has been a pleasure working with you, really appreciate your support throughout. Wishing you all the best in your new home. P.s Thank you for the chocolate gifts, they kept us very motivated :D

5/5

Google

Great experience with Ashli

Oliver · 22 April 2026

Agent replied · 22 June 2026

Dear Oliver & Lise, Many congratulations on your new home & good luck with the renovations. We hope you are happy in your new home !!

1/5

Google

We talked to this company to rent a house. We visited the house and then we waited for a return from the staff named ashli, but there was no return. After an uncertain wait, I called the company and they said that the house is still rentable, then I said I'm waiting to hear from you, and then someone else rented this house :) Isn't it funny? I guess we don't want to give you this new system house, but we can't say why. let's say the house was best rented by someone else :) my experiences are negative.

Kutay · 27 May 2023

Agent replied · 24 June 2023

Hi Kutay, Sorry we couldn't help you on this occasion. Unfortunately we had to follow the landlords instructions. Please feel free to call us on 02088048000 if you would like to discuss this further. Many thanks

5/5

Google

I have used the services of this estate agent in the buying and selling of properties and found them to be extremely professional and helpful throughout the process. Stephen was very good at keeping the process moving and at keeping me informed of any developments very promptly. I would highly recommend this estate agent.

Andy · 28 July 2019

Agent replied

Thank you Andy for your kind feedback! All the best in the future :)

5/5

Google

Can’t tell more positive words to describe Ashli Cortez; who dealt with my case. She was super responsive and kept me up to date and informed me of any changes of the process on due time. Was proactive in following up presenting issues and reassured me whenever I had queries or concerns. Highly recommended agent whom you can trust on her as she is extremely helpful, knowledgeable and reliable. I would like to take this opportunity to thank her once again for all her effort to attain my desired property within a short span of time.

Farrah · 25 April 2023

Agent replied · 24 June 2023

Hi Farrah, Thank you so much for your kind review! It was a pleasure helping you :) Wishing you all the best in your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Castle Estate Agents Enfield

How many reviews does Castle Estate Agents Enfield have?

Castle Estate Agents's Enfield office has 140 reviews across two platforms: 125 on Google, 15 on Facebook (across the whole business).

What is Castle Estate Agents Enfield's rating?

Castle Estate Agents Enfield is rated 4.5 out of 5 across all 140 reviews, and 4.5 out of 5 on Google from 125 reviews.

Where is Castle Estate Agents's Enfield office?

Castle Estate Agents Enfield, 243-245 Hertford Road, Enfield, Hertfordshire, EN3 5JJ.

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