Trusted Agent profile · Ely
★★★★★
699 reviews across 2 platforms
Meadowsweet Way, Ely, CB6 2SD
Linden Homes East Midlands's office in Ely, at Meadowsweet Way, is rated 2.5 out of 5 across 699 reviews on two platforms, including 15 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Linden Homes East Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ely.
Every review we hold for the Ely office, from every platform, shown as written. First names only.
5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Hi Molly, We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback! Kind Regards, Marcus Linden Homes
5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Hi Wafae, We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience! Kind Regards, Marcus Linden Homes
5/5
TrustpilotElsie was absolutely amazing
Elsie was absolutely amazing, 10/10.
Hi James, We are so glad to hear our team made everything stress-free and simple for you. Thank you for sharing your positive experience! Kind Regards, Marcus Linden Homes
5/5
TrustpilotRhodri Has been fantastic polite and…
Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.
Hi Nicholas, We are thrilled to hear about your positive experience and that our team member was so helpful and friendly. It's wonderful to know that their assistance with your questions has given you the confidence to move forward. Thank you for your kind feedback. Kind Regards, Marcus Linden Homes
5/5
GoogleWe popped into Linden Hones in Ely on the off chance that they had tile samples for the home we are buying in Thurston. Damien was extremely helpful & went out of his way to help us view the tiles which saved us a trip to Thurston. Thanks Damien you were friendly, helpful & just amazing.
5/5
TrustpilotHad a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
Hi YH Wong, We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further. Kind Regards, Marcus Linden Homes
5/5
TrustpilotStuart
Stuart, helped us to choose the right home, he gave us all information that we was looking for and more. When comes to plots he went above and beyond, highly advising to get in touch with him when needed.
Hi Viorica, We are delighted to hear that you received excellent assistance in finding your perfect home. It's wonderful to know that you were provided with all the necessary information and more, and that the support regarding the plots exceeded your expectations. Kind Regards, Marcus Linden Homes
5/5
TrustpilotRhodri
We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.
Hi Thomas, We're so glad you had such a positive and stress-free experience. It's wonderful to hear that our advisor was attentive and helpful in finding the right fit for you. Thank you for sharing your feedback. Kind Regards, Marcus Linden Homes
5/5
TrustpilotI wish I could rate them higher
I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!
Hi Ella, We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes
5/5
TrustpilotExcellent Experience
I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.
Hi RDay, We are delighted to hear you had such a positive experience at our development. It's wonderful to know that our team member was friendly, welcoming, and helpful in answering your questions. Kind Regards, Marcus Linden Homes
5/5
TrustpilotWelcoming experience…
It’s a great welcoming experience Martin has provided us today. He was patient to our questions and taken time to show around the estate. Customer care is brilliant, he has give us the right advice to choose from. Looking forward to consider the property from Linden Homes.
Hi Bala, We're so happy you had such a welcoming and helpful experience. We appreciate your kind words about our team and are glad we could assist you. We look forward to your continued interest. Kind Regards, Marcus Linden Homes
5/5
TrustpilotWe had an initial visit today and the…
We had an initial visit today and the staff were so incredibly helpful and welcoming. We look forward to potentially continuing our house moving journey with you.
Hi Rachael, Thank you for taking the time to share your feedback with us. We are delighted to hear that our team made a great first impression during your visit. It is wonderful to know that you felt so well looked after, and we would be thrilled to assist you further as you take the next steps in your home buying journey. Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe Sales Department namely Sara L
The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon
Hi Dominic, We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search. Kind Regards, Marcus Linden Homes
5/5
TrustpilotRodhri is super helpful and happy to…
Rodhri is super helpful and happy to help in any way . He is friendly and has offers lots of advice . Would highly recommend
Hi Monica, We're happy to hear that our team member was so helpful! We appreciate you taking the time to share your positive experience and kind words. Kind Regards, Marcus Linden Homes
5/5
TrustpilotOutstanding Support from Start to Reservation
My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Hi Sonia, We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter! Kind Regards, Marcus Linden Homes
1/5
TrustpilotI am honestly too disappointed to…
I am honestly too disappointed to explain why am I giving this review. My advice to anyone reading this is simple; stay far away from Linden, you will not be satisfied with their houses or services once the sale has been completed.
Hi Jordan, Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience left you feeling disappointed. Providing a high level of service both during and after the sale is extremely important to us, so it’s concerning to read your comments. We would genuinely welcome the opportunity to better understand what went wrong and address any issues you may have encountered with your home or our service. Customer satisfaction remains a priority for us, and feedback like yours helps us identify where we need to improve. Kind Regards, Marcus Linden Homes
5/5
TrustpilotVery Professional Service
I had a few silly issues, but they were dealt with quickly and very professional by Wayne and I really appreciated his help to sort these issues out.
Hi Amanda, We're so glad to hear that our team was able to resolve your concerns swiftly and professionally. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotVery helpful and great communication…
Very helpful and great communication with the Sales Consultant, and received great incentives to buy my new property, also put in a touch with a great mortgage advisor.
Hi NJ, We are so pleased to hear about your positive experience with our sales consultant and the excellent communication you received. It's wonderful that you found the incentives beneficial and that we could connect you with a great mortgage advisor. Kind Regards, Marcus Linden Homes
4/5
TrustpilotGreat Experience
Our sales rep, Hannah, was excellent. She was friendly and very helpful, always accommodating. The back up admin and support were very efficient too.
Hi Anon, We're delighted to hear that our team provided you with such a positive experience. It's wonderful to know that you found our sales representative friendly and accommodating, and that our administrative support was efficient. Kind Regards, Marcus Linden Homes
5/5
TrustpilotMet with Rhodri today to view 2…
Met with Rhodri today to view 2 properties and right from the go he was very welcoming, so knowledgeable and friendly, couldn’t fault him. Loved one of the properties we looked at, lovely layout for that family style living.
Hi Georgia, We're so pleased to hear you had a welcoming and informative viewing experience. We appreciate your positive feedback on the property's layout. Kind Regards, Marcus Linden Homes
5/5
TrustpilotPembroke Gardens - Alderbury
We dealt with Beckie in sales and Wil, the site manager at Alderbury. They facilitated our move, couldn’t do enough for us and became part of the Pembroke Gardens community while they were here. 5 stars!!!As with any new build we had a few snagging points and these were dealt with honestly and swiftly while they were on site and once they had left we had communication from the Vistry Office who had a few personnel changes but eventually got things sorted out.
5/5
TrustpilotAbsolutely wonderful sales and site team
As a first-time buyer the team at Pembroke Gardens, Alderbury were absolutely amazing. They understood my ignorance regarding buying a property, and were always there to help me, always answered my calls and my silly questions.Both the sales rep and the site manager were brilliant - I always felt involved and attended to throughout the process, they were so friendly, understanding and engaging.Whilst it was only my first time buying a property, I do feel that the way the team looked after me made it SO much less stressful than it may otherwise have been.The team that looked after me? I can’t fault them at all, and they have my sincerest thanks.
5/5
TrustpilotThe whole home buying process was so…so smooth
The whole home buying process was so smooth with Beckie, she took care of everything in a very cheery, friendly and efficient manner, nothing was ever too much trouble, she would regularly contact me out of her work hours. She made the whole process so easy especially as I was dealing with an incredibly difficult time in my life. Will the site manager was a pleasure to have around, again nothing was ever too much trouble. He was round in an instant if I had a query and he sorted the problem or booked in trades to rectify the problem within a couple of days. Will’s attention to detail was exemplary, he wasn’t happy unless everything was perfect. Like Beckie, Will was always cheery, friendly, efficient. He also worked out of hours to double check that things were ok. The site was always tidy and organised. I am so pleased with my new home. Since Will and Beckie have left the site there have been a few small glitches but nothing that Vistry has hasn’t tried to fix immediately. All in all, I have thoroughly enjoyed my new home from buying, moving in, adjusting and feeling supported during the whole process. It’s all been so easy and that is definitely thanks to a great team being in control.
5/5
TrustpilotGreat after sales service and excellent…
Great after sales service and excellent build quality. We moved in our new house in December 2023 and Joel was on hand to provide support and to check everything was OK. As with any new house there are a few snagging issues. The site manager Ian was on hand immediately to organise the various trades to fix a plumbing issue and nothing was too much trouble. All items on our snagging list were dealt with promptly and by polite, friendly tradespeople. We are new to the area and were delighted to be dealing with such lovely people
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Tell us what you need and we'll put you in touch. Linden Homes East Midlands hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ely.
