Every review we hold for the Ely office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotInitial thoughts
We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a
Call from Rhodri and he has been ever so helpful and informative since. We went for a visit and he showed us around the
Show home and site, answered all our questions and provided lots of helpful information and documentation.
Alexandra · 13 September 2026
Agent replied · 25 September 2026
Hi Alexandra,
We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotMy sales advisor rodh was very helpful…
My sales advisor rodh was very helpful in helping me as a first time buyer. Viewing the properties were helpful and rodh was knowledgeable about the site and area which helped us narrow things down. Easy to get overwhelmed with things but rodh gave us written information on things, videos to watch and followed us up till the end. Even tho we didnt buy with linden i felt supported and well informed! Thanks again!
Izzati · 15 August 2026
Agent replied · 25 September 2026
Hi Izzati,
We're so pleased to hear about your positive experience as a first-time buyer. It's wonderful that our advisor was able to provide such helpful and knowledgeable support throughout your property search, making a potentially overwhelming process much smoother. We appreciate you sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotColin turned a disappointing key-pickup experience into a true 5-star service!
I recently bought my new home at Quantum Fields in Littleport. My initial experience with the estate agent when picking up the keys was really disappointing. It happened quickly on a very busy road, communication was difficult, and it just felt like a rushed "hello and goodbye" moment. I didn't expect flowers or champagne, but picking up the keys to your new home should be a special moment, and it felt really weak.
Anna · 15 August 2026
Agent replied · 25 September 2026
Hi Anna,
We appreciate you sharing your detailed experience with us. We understand that the initial key collection did not meet your expectations for such a significant moment, and we acknowledge that it felt rushed. We are truly delighted to learn that our team member was able to completely turn your experience around and leave such a positive and lasting impression. We are incredibly proud of our long-serving colleagues and their dedication to our customers. It is wonderful to hear that this positive interaction has led you to recommend us to others. Thank you for your valuable feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
Trustpilot1st time buying
Ash &Tara kept me informed every step of the way.Nothing was too much trouble !! Excellent customer service
Stephen · 28 September 2026
Agent replied · 14 October 2026
Hi Stephen,
We are so pleased to hear that our team kept you informed and provided such excellent customer service throughout your experience. We truly appreciate your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
GoogleAfter hearing so many bad experiences about new builds in general we were a bit nervous when we started looking at buying but everyone at the willow woods site is great! The sales rep Damien is lovely and so helpful throughout - Checking in with us, explaining the processes and chasing others when necessary. Also just great to have a chat with! The site manager George was so knowledgeable on our home demonstration and clearly sets a great example for other site members as they have all been very friendly. The few minor snags were sorted quickly thanks to Jason and Luke. Very happy with our house and experience and would definitely recommend this site to others
Hollie · 16 February 2026
★★★★★ 5/5
TrustpilotStuart was exceptional and explained e…
Stuart was exceptional and explained e everything in detail nothing was too much trouble 'great guy' 👍
Ann · 27 September 2026
Agent replied · 14 October 2026
Hi Ann,
We're so happy to hear about your positive experience! We truly appreciate your kind words about our team member's helpfulness and detailed explanations.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotRECOMMEND 100%
The whole team are so brilliant and have done their absolute best for and by us so far. Damien has been a brilliant help, incredibly thorough and has helped us at every step of the way.
Eloise · 8 May 2026
Agent replied · 5 June 2026
Hi Eloise,
We're happy to hear that our team has been so helpful and supportive. We appreciate your positive feedback and are glad that you've had such a great experience.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI’m just starting out on this journey…
I’m just starting out on this journey to buy what I’m guessing will be my last house and it’s from Linden Homes at Linby Meadows - my last hurrah 🎉 my husband is indulging me with this our last adventure 😳 into the world of sellers/buyers & estate agents we are both in our ‘later years’ so some would say ‘it’s never too late’ luckily we have been dealing with Dave Tinsley (a man with a lot of patience and good advice!!) who’s been brilliant 🤩 so far so good - will update you all as we move further ahead (hopefully!!) 😂
Lynn · 4 May 2026
Agent replied · 5 June 2026
Hi Lynn,
We're happy to hear that you're having a positive experience with your new home journey at Linby Meadows. It sounds like an exciting adventure! We appreciate your kind words and are so glad that our team is providing excellent support. We wish you all the best with your move.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAn absolute pleasure to deal with!
Charlotte and Helen were absolutely fantastic throughout the sales process and we couldn't recommend them enough!
Sam · 21 August 2026
Agent replied · 25 September 2026
Hi Sam,
We are so glad to hear about your fantastic experience with our sales process. We truly appreciate your high recommendation!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
GoogleHad a viewing for shared ownership properties soon to be available and Damien was great. I had quite a lot of questions and he was happy to answer them all, nothing was too much for him. He showed us around all of the available plots so we had an idea of locations on the estate. He showed us around the show home but also left us for ten minutes to look for ourselves, which was lovely as we didn’t feel like anyone was breathing down our neck. I feel very confident that I will be supported through the process when I come to start it in the new year! Linden Homes Damien is a credit to you!
Chloe · 15 December 2025
★★★★★ 4/5
TrustpilotMartin was very helpful and explained…
Martin was very helpful and explained all our options, and what would happen going forward.
Amy · 16 August 2026
Agent replied · 25 September 2026
Hi Amy,
We're so pleased to hear that our team member was helpful in explaining your options and outlining the next steps. We truly appreciate your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHannah in the office was absolutely…
Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.
John · 12 September 2026
Agent replied · 25 September 2026
Hi John,
Thank you for your lovely review. We’re delighted to hear that Hannah provided such helpful support throughout your journey, from your initial enquiry through to reserving your new home. We’ll be sure to pass on your kind feedback to her. Congratulations on your reservation, and we look forward to welcoming you to your new Linden home soon.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotTop notch development, homes, location and customer. Care👌🏼
The Sales representative has the knowhow and expertise and experience to offer excellent customer care in help my family in this time of home search.
He was patient and he was proactive. We are now looking forward to progress with our purchase of a Linden Home.
We recommend Linden Home 100%
Sabrina · 27 September 2026
Agent replied · 14 October 2026
Hi Sabrina ,
We're absolutely delighted to hear about your positive experience with our sales representative. It's wonderful to know their expertise and proactive approach made your home search so much easier. We're thrilled you're looking forward to progressing with your purchase!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotEverything We Hoped For and More❤️👍
We are absolutely delighted with our new home from Linden Homes, Quantum Field Littleport.From our first visit till now,the entire experience was positive and well managed.The sales team Mr. Colin❤️ and Sam❤️ was very friendly, professional and always available to answer our questions, making the buying process smooth and stress free. There commitment to customer satisfaction gave us confidence that we had choosen the right builder.
Joppy · 2 June 2026
Agent replied · 5 June 2026
Hi Joppy,
We are so pleased to hear about your positive experience with us. It brings us great joy to know that our team made your home-buying journey smooth and stress-free. We truly appreciate your kind words and recommendation.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSensational Sam and Colin - Linden Homes, Quantum Fields
We had an excellent experience with Linden Homes at Quantum Fields thanks to the outstanding service from Sam and Colin. From start to finish, they were professional, approachable, and incredibly helpful, always going the extra mile to make the process smooth and stress-free. Their communication was clear and timely, and nothing ever felt like too much trouble. A real credit to the team, highly recommended. We absolutely love our new home❤️
Denise · 25 April 2026
Agent replied · 5 June 2026
Hi Denise,
We're happy to hear about your excellent experience and that the team provided such outstanding service. It's great to know they made the process smooth and stress-free for you. We appreciate you recommending our team!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
GoogleDamien, thank you so much for making us feel welcomed and comfortable. Wow. That’s what I call customer service! You made our experience that extra special. From start to finish, your professionalism over exceeded any expectations we’d had.
Damien absolutely “sold” us the house and ultimately the dream.
Looking forward to having him over for a cuppa in the new house.
Much love,
Callum & Patricia
Callum · 16 January 2026
★★★★★ 5/5
TrustpilotSam was brilliant
Sam was brilliant, highly recommended.
SF · 16 August 2026
Agent replied · 25 September 2026
Hi SF,
We are so glad to hear you had such a brilliant experience with us. We truly appreciate your high recommendation!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotPositive experience with Linden Homes
So far, I’ve had a really good experience with Linden Homes. This includes my initial communication with the appointment booking office, followed by a really informative appointment with Damien. Damien spent time answering all of my questions, and provided additional information relative to my circumstances. It’s clear that he’s keen to understand what customers’ needs and preferences are in advance of a home purchase.
VANESSA · 29 May 2026
Agent replied · 5 June 2026
Hi Vanessa,
We are so pleased to hear about your positive experience with us. It is wonderful to know that our team provided such informative and helpful service, understanding your needs. Thank you for sharing your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAllison Melia at Ferriby Fields was…
Allison Melia at Ferriby Fields was brilliant and made everything smoother. Helpful, kind and informative
Rebecca · 25 May 2026
Agent replied · 5 June 2026
Hi Rebecca ,
We are delighted to hear that your experience was smooth and that you found our team helpful and informative. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotSarah has been amazing
Sarah has been amazing, nothing is too much trouble and always keeps us up dated on progress
Jeremy · 10 May 2026
Agent replied · 5 June 2026
Hi Jeremy,
We're happy to hear that everything went smoothly! We appreciate you taking the time to leave us such positive feedback regarding our services.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWe had a really positive experience…
We had a really positive experience with Colin. He was professional, helpful and took the time to explain everything clearly during our home demonstration. He answered all our questions and made sure we were happy with everything before completion. We really appreciated his time and support throughout the process.
Maryam · 16 August 2026
Agent replied · 25 September 2026
Hi Maryam,
We're so pleased to hear about your positive experience with your home demonstration. It's wonderful to know that everything was explained clearly and that you felt supported throughout the process.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotCoventry - the Meadows at Woodland View
We purchased our house at the Coventry the Meadows at Woodland View and we couldn’t be happier with our first home, and could not recommend a Linden Home enough! Sharron (sales lady), Laurie (customer service representative) & Mark (site manager) have been absolutely brilliant. I highly doubt our home buying journey would have been as enjoyable without them!
Millie · 28 May 2026
Agent replied · 5 June 2026
Hi Millie,
We are so pleased to hear how happy you are with your new home and that our team made your home-buying journey so enjoyable. We truly appreciate your kind words and recommendation!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
GoogleI had an outstanding experience purchasing my new home from Linden Homes in Willow Woods, and a huge thank you goes to Damien from the Sales Team, who provided expert guidance and exceptional service throughout the entire process. His professionalism, knowledge, and responsiveness made everything smooth and stress-free.
What I Loved:
✅ Stunning Design & High-Quality Build, The homes in Willow Woods are beautifully designed with modern finishes, spacious layouts, and great attention to detail. The show home was impressive, and my property matched the high standard I expected.
✅ Fantastic Sales Support (Special Thanks to Damien!), Damien was incredibly helpful, friendly, and patient, ensuring every step, from initial inquiry to completion, was seamless. The Move Plus Scheme was also a great help in simplifying the process.
✅ Perfect Location for Families, The development is well-planned, with lovely green spaces, excellent transport links, and nearby schools and shops, making it ideal for family living.
✅ Quick Snagging Resolution, After moving in, the Linden Homes team (big thank you to George and his team) promptly addressed the few minor snags I reported, which was very reassuring.
I couldn’t be happier with my decision to buy from Linden Homes. The combination of a beautiful home, brilliant customer service, and a well-connected location made this a fantastic experience. I highly recommend Willow Woods to anyone looking for a high-quality new build!
Jo · 13 June 2025
★★★★★ 5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
L · 17 December 2025
Agent replied · 25 December 2025
Hi L & R,
We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication.
Kind Regards,
Marcus
Linden Homes
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