5/5
TrustpilotCouldn't be more helpful
Couldn't be more helpful. All our questions answered in a friendly and professional manner along the way to securing a plot for a new build bungalow to suit our needs.
Trusted Agent profile · Ely
Hopkins Homes Ely reviews
★★★★★
468 reviews across 2 platforms
St James' Park, off Quince Way, Ely, CB6 2YL
Part of Hopkins Homes, see every office.
Hopkins Homes's office in Ely, at St James' Park, is rated 4.1 out of 5 across 468 reviews on two platforms, including 12 Google reviews rated 3.8.
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Reviews
Every review we hold for the Ely office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExceptional House Types
An array of beautiful developments with each one having its own characteristics. It’s so refreshing seeing traditional construction methods being used in new build residential housing in contrast to their national competitors.
1/5
TrustpilotHopkins homes look nice ,but.the after…
Hopkins homes look nice ,but.the after care.services is non existent !!!Lots of people are grossly disappointed on our site ,as no issues are ever address ,telling residents to claim of your insurance !!!
5/5
TrustpilotThe reservation has been very smooth…
The reservation has been very smooth and easy. The customer service and attention to detail from melody has been great. Hopefully everything else will go this smoothly :) Thank you
5/5
TrustpilotExcellent customer services!
Being first time buyer wasn’t a easy journey but Janet from the Saxon Meadow help us a lot, thank you for being very friendly, helpful and kind lady.
5/5
TrustpilotQuality Builders
Hopkins Homes build beautiful properties with a distinctive style in sought-after locations; we are therefore proud to have provided electrical installations for them for more than 20 years.
2/5
GoogleThe bins need emptying on the playground behind Orchard Estate...They are disgusting AGAIN
5/5
TrustpilotExcellent location House of good…
Excellent location House of good quality no moans or faults so far although not expecting any but feel assured should there be any then all would be sorted out promptly and hassle free.
5/5
TrustpilotKatie at Saxmundham could not have been…
Katie at Saxmundham could not have been more helpful. She always responded promptly to emails & answered all our enquires. A first class service from beginning to end
4/5
Trustpilot3.5 Stars
A decent homebuilder, happy enough with the house but silly mistakes and poor quality control let it down.Also worth a mention is the (lack of) grounds aftercare - grass hasn't been cut, ever.
1/5
TrustpilotHorrific
Brightlingsea development - Poor communication. Constant lies about what add-ons we are allowed to get. Will not consider anyone in any kind of chain.
5/5
TrustpilotJust purchased on st.georges place…
Just purchased on st.georges place sprowston. Should be st.shauns place, couldnt have asked for a more helpful sales rep from start to finish. 100% reccomend .
5/5
TrustpilotThe service we have received has been…
The service we have received has been great, Shaun who we’ve been dealing with has been so helpful in every way :)
5/5
TrustpilotExcellent experience throughout
Excellent experience throughout - Katherine at the Blofield site is just superb. Really knows her stuff and so,so helpful to us in making our decision.
5/5
TrustpilotAlison Swain at Thurston Park…
Alison Swain at Thurston Park development is very helpful with answers to any questions that we have spring to mind.A very professional service.
1/5
TrustpilotAwful company to deal with
Awful company to deal with. Customer care is abysmal. Cheap finishing lets down otherwise a sound building. Would not recommend
5/5
TrustpilotThe customer service was excellent
I found the guy at Sprowston site Norwich, very helpful. He answered all my questions and helped me through the whole process.
5/5
TrustpilotThe sales consultant did a great job…
The sales consultant did a great job explaining everything in great detail to us.Very professional, courteous and polite. Hence 5 stars.
1/5
TrustpilotBuilding policy is very questionable
Building policy is very questionable. Hedge cutting at Onehouse broke planning conditions. It’s no good apologising after the event
4/5
GoogleI viewed their show home and the quality appeared to be very good.
1/5
TrustpilotRendering falling off
Rendering falling off, patchy, stained, windows got no paint on, bricks spalling, generally poor customer care, constantly being fobbed off. Doors constant locking issuesWroxham wherry gardens
5/5
TrustpilotThey have gone above and beyond
They have gone above and beyond, been 100% genuine and truthful, and the quality of everything is exquisite.
5/5
TrustpilotThe representative was friendly,polite…
The representative was friendly,polite and very knowledgeable
5/5
TrustpilotVery Professional
It was easy, everything explained in detail, no hard selling and could take my time walking around the property inspecting everything.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
