5/5
TrustpilotJosh was ten out of ten very please…
Josh was ten out of ten very please with his work a pay rise wouldn’t go a miss
Trusted Agent profile · Ely
Hopkins Homes Ely reviews
★★★★★
468 reviews across 2 platforms
St James' Park, off Quince Way, Ely, CB6 2YL
Part of Hopkins Homes, see every office.
Hopkins Homes's office in Ely, at St James' Park, is rated 4.1 out of 5 across 468 reviews on two platforms, including 12 Google reviews rated 3.8.
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Reviews
Every review we hold for the Ely office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional team
The friendly professional service i have received from the sales team i cannot fault. They have taken time to listen to my personal needs which helped me to be able to purchase my property. Always happy to answer my questions either in person or on the phone.Workers on site have also been polite and friendly. A big thumbs up to the team.
5/5
TrustpilotBuying a house on Kingsfleet
I've recently purchased a new build on Kingsfleet estate. I'm very happy with our home and location. Our sales consultant is very kind and made us feel very welcome. She's been extremely helpful with any questions or concerns we've had. The site team has also been very professional and helpful.
5/5
TrustpilotWe are happy with our new home
We moved into our new home 2 years ago,very well build,only few slags which they sorted out whenever they are formed. The only downside is our garden is rather small which wasn't very clear on the plans when we reserved and there is no electricity in our double garage which i find odd as our neighbours garage have electricity. Overall Good!
1/5
TrustpilotHopkins & Moore Indigo Fields Lavendon…
Hopkins & Moore Indigo Fields Lavendon (part of Hopkins Homes )The best advice I can give is not to deal with this Company. Communications if they want something is fast. If you want something is very very very slow. Don't buy extras , use your own Solicitor not one from their list. Only rated as 1 star as nothing lower.
5/5
TrustpilotWonderful lady from Hopkins in Blyth Vale
Sarah Tuttle Hopkins homes Blyth Vale Halesworth. This lady is helpful, pleasant, efficient and knowledgeable concerning selling Hopkins. The time she allows for appointments is perfect, she stays in touch on updates no matter how small. Her customer service skills are excellent in all aspects. Well happy with all the help she has given on this venture.
5/5
TrustpilotExcellent Service. Recommend without hesitation
I have just reserved a semi detached property on the Sandpipers development in Aldringham. The service was really excellent from Hopkins Homes. Really friendly, professional staff prepared to take time to explain the process. Every question answered and felt safe in their hands. I am looking forward to moving in when the house is completed. Thank you
5/5
TrustpilotKatie at Saxmundham was excellent and…
Katie at Saxmundham was excellent and so helpfulRob Norman
5/5
TrustpilotJrlscaffoldingltd have worked for…
Jrlscaffoldingltd have worked for Hopkins Homes for over twenty years and I have always been struck by the quality of the house they build. Although over the last few years they have become a larger house builder, they retain a quintessential Suffolk feel to their developments , which seem to fit seamlessly into a rural environment.Jon lines jrlscaffoldingltd
5/5
TrustpilotMILL GROVE
Me and my fiancé have just moved into a lovely house in the new estate Mill Grove, Onehouse. We received excellent advice and guidance from Jacqui Spicer throughout the whole process of buying our new home. We highly recommend Hopkins homes to anyone looking for a very modern and highly quality finish.Without a doubt 5 stars ⭐️
4/5
TrustpilotSarah Tuttle Hopkins Homes Sales Manager Blyth Vale Halesworth
Sarah,Sales Manager at Hopkins Homes was extremely helpful, on reserving our new home at Blyth Vale Halesworth, she went through everything in detail so we knew exactly what will happen through the whole process.Very detailed re looking at the plans and what will happen on the development going forward, very professional approach to all.Kind regards Edward Olszak
3/5
TrustpilotLike the house but aftercare is poor…
Like the house but the aftercare which they state they provide “exceptionally” is non existent. We have been chasing them up weekly for a year now to get things addressed, they keep promising to get it done but haven’t actioned anything. It’s beyond frustrating and has tarnished our experience with them
5/5
TrustpilotWe moved into our new Hopkins home in…
We moved into our new Hopkins home in at George’s Park end of April. Couldn’t be more pleased with both quality of home and after care. Nick the site manager has been more than helpful in making sure we have settled.Would highly recommend Hopkins homes to anyone.
4/5
TrustpilotRichard has been extremely efficient…
Richard has been extremely efficient and helpful.
5/5
TrustpilotPurchasing the 'The Sutton'.
We are in the process of purchasing a house from Hopkins Homes, Beccles.Although my wife and I live in Milton Keynes we have been in constant contact with Grace. She has been more than helpful and always replies to emails, phone calls. Grace goes the extra mile. Excellent customer service. Jon and Sylvia.
5/5
TrustpilotHighly recommend Hopkins Homes
Jacqui Spicer and the Hopkins team at Mill Grove, Stowmarket have been amazing throughout the whole process of buying my first home. Can't fault the team as they have attended to every query and answered all questions. Absolutely loving our new home and couldn't recommended Hopkins homes more.
1/5
TrustpilotWymondham, Norfolk
Absolutely disgusting service from the site in Wymondham Norfolk, would have more luck trying to get in touch with the international space station. Problems do not get sorted. Feel very let down. Would fully recommend no body to buy a place from these rip off merchants. Unfortunately the lowest rating is 1 star they deserve none.
5/5
TrustpilotHopkins Homes Staff and Quality
Moved into our house early this year and have been thoroughly impressed with Sharon (and Sandy), Liam and Jason. All very professional, willing to go the extra mile throughout the process and moving in. House has very few issues for the snagging list and impressed with the extras and attention to detail.
5/5
TrustpilotBirchgate Wymondham
Birchgate, Wymondham.Excellent service from Nathaniel. Factual, Honest, Knowledgeable, what more can be asked for. A pleasure to deal with after the various false starts and promises experienced elsewhere. Sadly the property didn't fit our daughter's requirements but if they had we would have had no reservations of continuing. Thank you.
5/5
TrustpilotHopkins & Co Developers
Sarah, the sales negotiator is extremely well organised and efficient. She has made the process of buying a new home so smoothe and easy. I can't praise her highly enough. That also means that Hopkins & Co have created a great training programme to ensure that the customer gets such excellent service.Well done.
5/5
TrustpilotSt George’s Place!
We are about to move into our new home at St George’s Place. Shaun Tate, couldn’t have been more helpful or patient. My endless questions and queries. He answered everyone. No question was ever to big or small. His enthusiasm and professionalism are a credit to him and Hopkins Homes.
5/5
TrustpilotExcellent customer service!
We are yet to exchange contracts, but the service provided by Nathaniel at Wymondham so far has been second to none. Attentive, personal and prompt every step of the way! We are looking forward to our Hopkins Home even more because of the customer service we have received.
5/5
TrustpilotWe have wanted to move to Ely for some…
We have wanted to move to Ely for some time and have been looking at Hopkins Homes for the last 18 months. As soon as we had a buyer we revisited St James' Park and have been very pleased with the friendly service and information that Sharon has provided.
5/5
TrustpilotWe love our beautiful home!
Me and my partner Purchased a home at St George’s Place Through Shaun at Hopkins Homes - the whole process was fantastic and we’re in love with our new home!When ever we had a little issue, it was quickly resolved by either Shaun or one of the team. Fantastic service.
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