Forest Marble Frome reviews in Elworthy Park

★★★★★ 5/5

Google

Forest Marble dealt with the sale of our property after having spent 5 months with another agent. These guys got us sold within 48hrs and were amazing through every single step! Pictures were fantastic, customer service = next level and over all experience? Second to none ! A special thank you to Aaron, Scarlett and Gale for really going the extra mile in getting our house sold and making our dream house purchase possible ! The Martins

Josh · 14 October 2025

★★★★★ 5/5

Trustpilot

Well what can I say……

Well what can I say……. 6years ago you sold my family home for us all to be able to move on to our next chapter. A month ago I asked for you to rent out my home of 6years as a new chapter began for me ❤️ You made the process absolutely seamless. You were so efficient and took on all of the hard work on my behalf. I am completely relaxed knowing that everything is taken care of. I can’t recommend you highly enough and if anyone I know wants to sell or rent out their property I would urge you strongly to use your service. Aaron and your team, I thank you 🙏🏼 simply wonderful.

Customer · 4 May 2026

★★★★★ 1/5

Google

Forest Marble held an exclusive four-month contract on my property. During that time, they claimed to have had two viewings. One was a no-show, but that's not what they told me. When I requested an open house, they agreed but advertised it with 48 hours' notice. Not a single person registered. I only learned this after the event had passed. By the time the exclusive period ended, the prime summer marketing window had gone. Four months of inaction and missed opportunities. I work in property journalism, so I understand what a competent estate agency looks like. This was not it. The marketing consisted of a Rightmove listing, an OnTheMarket listing and a single social media post that linked back to Rightmove. Adding the property to their own website took a week, despite their insistence that it had been there from day one. There was no discussion of editorial or featured listing opportunities, no suggestion of staging an unfurnished property to improve photographs, no proactive marketing strategy of any kind. When I asked about the wider network they claimed would reach London buyers, I received no substantive information about how it operated or any evidence of its reach. The energy performance certificate took over a month to appear on the listing portals. I have no record of ever receiving a copy directly or seeing an invoice for it, despite requesting both. When I raised this, I was told it had been available all along. The EPC that eventually appeared contained errors that needed correcting. This is basic compliance, not subjective interpretation. Forest Marble suggested the asking price themselves. It sat in the middle of several independent valuations I had obtained. When enquiries failed to materialise, they declared the price too high without providing comparable evidence or suggesting alternative approaches to generate interest. A professional agent presents options. Forest Marble simply waited. I expected initiative, creativity and a genuine effort to market the property. What I experienced was an agent who posted listings on the main portals and did nothing further. The property in question is distinctive, but these failures would undermine the sale of any home. Forest Marble had four months to demonstrate their expertise. They wasted every one of them. I do not know if this represents their standard service or whether my property simply did not interest them enough to try. Either way, the result was the same: minimal effort, missed opportunities and a lost season for selling. Choose an agent who will actually work for you. Forest Marble did not work for me.

Adrie · 29 October 2025

★★★★★ 5/5

Google

Forest Marble estate agents have been nothing short of exceptional throughout the entire process, and I can't speak highly enough of Joel in particular. From the very beginning, Joel has been incredibly attentive and professional, taking the time to understand our needs and providing expert advice every step of the way. He consistently went above and beyond to ensure that our house was marketed effectively and that we were kept informed throughout. His dedication and hard work truly made a difference in selling our home, and we are so grateful for his efforts. Without a doubt, I would highly recommend Forest Marble and Joel to anyone looking to buy or sell their property!

Nick · 29 October 2025

★★★★★ 1/5

Trustpilot

Four months of inaction and missed opportunities

Forest Marble held an exclusive four-month contract on my property. During that time, they arranged two viewings. When I requested an open house, they agreed but advertised it with 48 hours' notice. Not a single person registered. I only learned this after the event had passed. By the time the exclusive period ended, the prime summer marketing window had gone. I work in property journalism, so I understand what a competent estate agency looks like. This was not it. The marketing consisted of a Rightmove listing, an OnTheMarket listing and a single social media post that linked back to Rightmove. Adding the property to their own website took a week, despite their insistence that it had been there from day one. There was no discussion of editorial or featured listing opportunities, no suggestion of staging an unfurnished property to improve photographs, no proactive marketing strategy of any kind. When I asked about the wider network they claimed would reach London buyers, I received no substantive information about how it operated or any evidence of its reach. The energy performance certificate took over a month to appear on the listing portals. I have no record of ever receiving a copy directly or seeing an invoice for it, despite requesting both. When I raised this, I was told it had been available all along. The EPC that eventually appeared contained errors that needed correcting. This is basic compliance, not subjective interpretation. Forest Marble suggested the asking price themselves. It sat in the middle of several independent valuations I had obtained. When enquiries failed to materialise, they declared the price too high without providing comparable evidence or suggesting alternative approaches to generate interest. A professional agent presents options. Forest Marble simply waited. I expected initiative, creativity and a genuine effort to market the property. What I experienced was an agent who posted listings on the main portals and did nothing further. The property in question is distinctive, but these failures would undermine the sale of any home. Forest Marble had four months to demonstrate their expertise. They wasted every one of them. I do not know if this represents their standard service or whether my property simply did not interest them enough to try. Either way, the result was the same: minimal effort, missed opportunities and a lost season for selling. Choose an agent who will actually work for you. Forest Marble did not work for me.

Adrie · 15 October 2025

★★★★★ 5/5

Google

I am blown away by how amazing Joel has been from start to finish, during the house buying process! As a first time buyer I had plenty of questions and worries, but Joel helped settle my queries promptly, quickly and professionally. He also helped speed buying the process up, overall took 8 weeks from start to finish! Would highly recommend Joel to everyone!

Lucy · 14 March 2026

★★★★★ 5/5

Google

We had been trying to sell our house with another agent unsuccessfully for several months when we changed to Forest Marble. They were far more productive with viewings and we successfully sold shortly after. Aaron and his team were very professional and friendly and I would recommend them to anyone.

Joy · 14 March 2026

★★★★★ 5/5

Trustpilot

A focused and driven local agency

Having worked in the property industry for many years (including as a coach/consultant), I have learned to recognise when walking in an agent's door whether or not the team at the front desks are 'engaged and energised'. That was certainly my first impression at Forest Marble and subsequently I have sensed a keen desire to build a strong local reputation for delivering effective, high class service.

Simon · 19 October 2025

★★★★★ 5/5

Google

Joel has been a great estate agent, providing a really good service from when we initially viewed our house, all the way through dealing with the solicitors, to completion. He stayed in touch and helped chase our solicitors for updates when we needed them. Overall, we really felt that he fought our corner throughout the process.

Olivia · 28 November 2025

★★★★★ 5/5

Google

It has been brilliant working with Forest Marble, Aaron is a great Estate Agent, he is always professional and helpful.

Paul · 14 October 2025

★★★★★ 5/5

Google

Very happy with the service received, Aaron was very professional and knowledgeable of the local area. He was able to advise us above and beyond what we would expect from an estate agent, thank you once again Aaron!

James · 14 February 2026

★★★★★ 5/5

Google

This is the first time we've ever sold a property and they have been outstanding from start to finish. Our initial visit from Will, all the way through how viewings were handled and arranges (always so nice to get feedback/quick responses) up to the point of exchanging contracts have been really positive. A very friendly team of people and always happy to chat things through on the phone (especially when we didn't know quite how the process worked, both Laura and Will were exceptionally patient and walked us through it all). There was a lot of chasing required and they handled it all brilliantly, communicating with us throughout. Couldn't recommend them highly enough!PositiveResponsiveness, Quality, Professionalism, Value

Lizzie · 25 August 2021

★★★★★ 5/5

Google

I really must say that Forest Marble have been brilliant from day one and all through the process. I especially want to thank Laura for her endless enthusiasm, positivity and hard work. She has supported me continuously through everything and nothing was too much trouble for her. She has responded quickly to all my queries and kept me constantly updated throughout the process; and calmed me down when I have felt panicky! I will absolutely recommend Forest Marble to everyone I know who wants to move house! Thank you Laura and all the team.PositiveResponsiveness, Quality, Professionalism, Value

Jayne · 25 August 2021

★★★★★ 5/5

Google

Joel has been amazing! He’s fantastic with continuous communication so you’re never left unsure what’s happening next. He’s extremely approachable and once he knows what you’re looking for, he’ll do his best to provide suitable options. Would definitely recommend!

Emily · 14 November 2025

★★★★★ 5/5

Google

House selling is a nightmare especially with slow incompetent solicitors! Luckily Will and his team were on it from day one and not only gave sensible advice enabled what would have been a tricky lengthy drawn out process into one that passed smoothly. Always available to respond to calls and willing to go the extra mile to secure a completion, (quickly painting a ceiling the day before exchange in my case). If all estate agents were like this selling and buying would not have the reputation it does!

Jimthechip · 28 July 2020

★★★★★ 5/5

Trustpilot

First house purchase

Can’t thank Aaron and the rest of the staff I dealt with from forest marble enough from the first day they made my first house purchase an enjoyable and easy journey from start to finish. They were great at keeping me up to date and answering any questions I had! Would highly recommend to anyone! Thank you !

Alex · 5 March 2025

★★★★★ 5/5

Google

We sold and bought a house with Forest Marble. Will and Aaron were fantastic from beginning to end. They kept in touch every step of the way and helped to advise us when required. We often needed reassurance and nothing was ever too much …

Laura · 14 April 2024

★★★★★ 5/5

Google

We have just exchanged contracts selling through Forest Marble. Nick and the team exceeded all my expectations. I knew I wanted an agent who would look after not just the selling, but help us get to exchange of contracts smoothly. This is exactly what Nick did for us. Nothing seemed too much trouble, and Nick was willing to help in any way he could, often speeding up the process. I also wanted someone who would communicate well. I received an answer to every call and a reply to every email which is paramount at such a potentially stressful time. I'm so glad I went with Forest Marble, from the very first appointment I knew I'd made the right decision. Thank you all, from what started as an idea on a whim you have turned into reality. Let the packing commence!

Kirsty · 29 July 2019

★★★★★ 5/5

Facebook

We have just exchanged contracts selling through Forest Marble. Nick and the team exceeded all my expectations. I knew I wanted an agent who would look after not just the selling, but help us get to exchange of contracts smoothly. This is exactly what Nick did for us. Nothing seemed too much trouble, and Nick was willing to help in any way he could, often speeding up the process. I also wanted someone who would communicate well. I received an answer to every call and a reply to every email which is paramount at such a potentially stressful time. I'm so glad I went with Forest Marble, from the very first appointment I knew I'd made the right decision. I would (amd do!) recommend to anyone. Thank you all, from what started as an idea on a whim you have turned into reality. Let the packing commence!

Kirsty · 25 January 2019

★★★★★ 5/5

Google

Aaron was fantastic and knowledgeable! He made it very easy for us and we will definitely be using Forest Marble again

Megan · 14 February 2026

★★★★★ 5/5

Google

Just sold and bought a house through Forest. Will was our contact and was fantastic, nothing was to much trouble and with a nervous mother to move Will made her feel instantly relaxed and he made the entire experience a breeze. Would …

Lew · 14 April 2024

★★★★★ 5/5

Google

We changed agents to Forest Marble after our sale fell through, feeling we needed a fresh burst of energy. I am so pleased we did. Will, Lauren, Aaron and the team were brilliant. They put so much more into marketing our property, we had 3 times the viewings and their expertise was apparent throughout. Our property was a tricky one to sell but they managed it with a practical and honest approach. They were always available to talk to, we had feedback after every viewing (and there were many!) and they put a lot of time and calls into seeing it through to completion. I can't praise them enough and I really don't think we would have moved had we stayed with our previous agents. I have no hesitation in highly recommending Will and the team.

Charlotte · 29 July 2018

★★★★★ 5/5

Facebook

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Luyolo · 23 November 2022

★★★★★ 5/5

Google

Amazing service from Will and his team and making our Spanish dream come true thank you so much can’t recommend them enough for selling both our house and shop.

Linda · 29 March 2024