Savills Weybridge reviews in Elmbridge

★★★★★ 1/5

Trustpilot

Dont trust these guys they will lie to…

Dont trust these guys they will lie to you and tell you what you want to hear.. its disgusting the way i have need lied to and now it looks like i am 12500 out of pocket due to these lotCustomer service is non existent i feel like i have been robbedYou say this in your reply!(We are very to hear this, if you'd like please email further details and your contact information to socialmedia#savills.com so we can investigate.)You are very what? Happy! Sad! Cant even write a sentence correctly well done savills!! Typical incompetence

Thomas · 29 January 2021

★★★★★ 5/5

Trustpilot

Most professional and supportive!

John Donohoe offered the absolute best service! He completely understood what I was looking for, and tailored the search for my requirements - he was honest, transparent and really helped me refine the search! He was extremely professional and supportive throughout the exchange of contracts and I can't be happier with my new home, thanks to him! Highly highly recommend working with him!

Noura · 9 May 2023

★★★★★ 1/5

Trustpilot

Absolutely ‘don’t give a dam’ attitude’…

Absolutely ‘don’t give a dam’ attitude’ not a company you should trust and hand over money to them for a sale or buy a home from them. They have no ethics when dealing with people they only interested in the money coming in to them. DO NoT TRUST this company especially the office in Beconsfield!!!! They really do t care about the stress their services bring to you they hound you like a dog with a bone. Don’t say you haven’t been warned. Lessons learned I’m sharing this with you the rest is up to you.

P · 27 January 2021

★★★★★ 1/5

Trustpilot

Disgraceful

The worst experience I have had from a Residential Letting Agency.Interior of building filthy, accounts department demanded money in unpaid rent incorrectly, harrassed during Lockdown by property management team and they cut off Gas supply meaning no access to hot water, heating or cooker. Wouldn't allow tenant to read their own gas or electric meter. No emergency call out, boiler broke on several occasions, again left without any heating or hot water during the winter.Customer service doesn't reply to any contact requesting help

Katie · 19 January 2021

★★★★★ 5/5

Trustpilot

Very supportive property manager

Rebecca Leigh is a very supportive property manager. She responds to emails quickly and always does her best to find the best solution for all parties.

Eefke · 22 February 2022

★★★★★ 5/5

Trustpilot

It was a long process selling the flat…

It was a long process selling the flat but it worked out well in the end. Thanks Sholto.

Helen · 16 December 2024

★★★★★ 5/5

Trustpilot

It was a pleasure working with Chris

It was a pleasure working with Chris - Chris was very happy to help and very interactive making it a lot easier for me to complete my first flat purchase.

Razvan · 14 June 2021

★★★★★ 2/5

Trustpilot

Pompous clowns

Tried to put my thatched cottage on the market with these pompous clowns. After several emails trying to communicate I finally got a call from them. Only for them to say they didn’t sell in my area. I reviewed their website to find this to be a lie. With reports of a shortage of homes for sale I find that it difficult to believe these arrogant people are still in business.

Ian · 9 July 2022

★★★★★ 1/5

Trustpilot

Please don’t use this company

Please don’t use this company. They were responsible for rental of our property for three years. Despite being asked to contact us for any repairs! Etc. They DIDNT!Would NEVER use them again. Had to contact them regarding this issue on several occasions, always an excuse, couldn’t get hold of you! Only after the main chance and they have contractors who charge Hugh amounts for any repairs. They think they can change what they like to landlords, my advice! Stay clear and do not use these sharks!

Mr · 23 December 2020

★★★★★ 5/5

Google

Great job by Savills in managing our house rental. Thank you.

Philip · 17 September 2025

★★★★★ 5/5

Trustpilot

Ryan

Ryan was so helpful, very professional and had excellent communication with us throughout this process!

Saskia · 20 April 2023

★★★★★ 5/5

Trustpilot

Great experience with Oliver

I have had a great experience over the past few years with the professionalism the Savills team has provided, especially during Covid. My current property manager Oliver Hudson has been nothing but pro-active, professional, and helpful in dealing with issues related to my property.

Ian · 16 July 2023

★★★★★ 5/5

Google

Excellent experience selling an apartment recently - the team were extremely professional, anticipating issues and acting to avoid delays. Samantha in particular added a lot of value and was a pleasure to deal with from beginning to end.

Peter · 10 October 2024

★★★★★ 5/5

Google

Thank you to Olivia Perez and the Savills Weybridge team for finding us our dream home in the perfect location.

Georgina · 23 October 2022

★★★★★ 5/5

Google

The service Savills provide we find is first class and one of the very few agents who qualify a potential purchasers buying position before a viewing which is very comforting in todays market . All the staff are both very professional and pro active giving prompt updates on viewings which is so valuable to owners .

Jeff · 23 October 2023

★★★★★ 1/5

Trustpilot

I am writing in regards to a viewing appointment

I am writing in regards to a viewing my partner and I had arranged last night (28/10/2020 - 16:45)We arrived at the property at 16:50, exited our vehicle and looked around the property. We found no agent available. At 16:55 i called the mobile of the agent we were meeting, there was no answer, I then rang the Savills office and was put on hold while the agent contacted the on site agent. The lady at the office was unable to contact the onsite agent and advised us she would ring us back. Once this agent was contacted (17:00) we were advised that the onsite agent had stayed until 16:55, if this was the case I'm shockedthat we did not see them while we were at the property. We were also told that the agent was too far away to come back to ourselves, the agent must be quite the driver to manage this with in 5 Mins. The agent at the office advised us that all viewing appointments are asked to be on time, I do understand this but perhaps some leniency could be practised, as the appointment we were offered was in working hours, with 3 persons having to leave work early and travel to the property. The agent at the property clearly luckier than ourselves in their journey home at avoiding traffic. We received no call from the office or onsite agent to ask our whereabouts either. In all our first experience with Savills seems to be rather poor, dishonest and quite patronising.

Jen · 29 October 2020

★★★★★ 5/5

Trustpilot

I’m incredibly pleased with the service…

I’m incredibly pleased with the service I received from Antony Cherriman at Savills in connection with the sale of my apartment.From finding potential buyers and helping me negotiate an ideal contract, he was always available and communicated how each part of the whole process would move forward. He also profoundly understood the need to reasure me that the process was going according to plan.Beyond his expertise and professionalism, he was very kind throughout the process. He answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.I’m so glad I chose Savills for my real estate process. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for top-notch real estate services!

Charlotte · 11 April 2024

★★★★★ 5/5

Trustpilot

Professional team offering a personal service throughout the purchase process.

The professionalism of the entire team. Sholto Thompson was extremely helpful in carrying out numerous viewings with us. The follow up by Sholto, after purchase terms were agreed, was enquiring without being pushy. Any questions we had for him or his client were rapidly answered.

David · 6 June 2023

★★★★★ 5/5

Google

I recently put my house on the market to rent. George came to value and gave me what turned out to be a very accurate price and appraisal. He followed this up In writing and was always on the end of the phone with answers to my questions. Prior to my house even going onto the website and the market, Jade had found several possible contenders, I had three offers on day 1 and one was asking price ! I couldn’t have asked for more - such fantastic service from Jade and George - couldn’t have been an easier process / thank you Savills !PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 23 October 2020

★★★★★ 5/5

Google

My wife and I are the recipients exemplary service from Savills' Weybridge. We move around a lot with work and our rental experiences have differed over the years, from bad to good and everything in-between. Laura Lane in particular, has been an inspiration, in terms of her clear, concise and regular communication. Laura(Director, Head of Weybridge lettings) is a consummate professional, very honest and has an altogether pleasant manner, which has been pivotal to our successful and positive dealings and negotiations with Savills. My wife and I will unquestionably do business with Savills Weybridge in the future. Thank you from both of us

Michael · 23 October 2020

★★★★★ 1/5

Trustpilot

Savills have been our letting agents…

Savills have been our letting agents for the house that we rented for 12 years and now we have moved house this has been the worst experience we have ever had! We have had to fight to receive our bond money back from them and agreed payments for improvements that we have made to the house. They employ young people with posh accents and no idea what they are doing, they ignore phone calls and emails and there only concern us not upseting the guy in the village in case they loose out on a free shoot day!!!! They sell themselves as a high class estate agents but they are really just poorly run by an old boy network so steer clear of the rural lettings if you want a quiet life. Would not recommend at all!!!!!!

Jayne · 13 October 2020

★★★★★ 1/5

Trustpilot

Absolutely appalling sale experience

Absolutely appalling sale experience. Avoid at all costs. For a start, the brochure was so poorly written we had to re-write it ourselves. Our property (under £2m) was not deemed 'prime' and was handled by an arrogant and inexperienced junior member of the team, who failed to conduct the most basic due diligence on our potential buyer, took our property off the market without our agreement, failed to get us any further viewings, complacently relying on a single buyer who turned out to be anything but serious or remotely able to afford to buy our property. Arrogant, unprofessional, a complete waste of time and money, a very costly mistake.

Anne · 9 October 2020

★★★★★ 5/5

Trustpilot

Byeways - Thorpe-le-Soken

We have just exchanged contracts on our home, which will be our ninth move in order to downsize as we are now in our eighties. We first engaged a local agent and after virtually no interaction or feed back for months, we then engaged Savills and met Mr Jeremy Kemp. Jeremy’s professional and frequent reassuring advice proving not only financially beneficial but calming in a very difficult and protracted period, due to the Covid pandemic and our reticent buyer being in Iran, Luxembourg and Germany during negotiations. We are extremely grateful for the personal and first class attention that we have received and would always highly recommend Savills.

Maureen · 4 October 2020

★★★★★ 5/5

Trustpilot

I have recently rented a property…

I have recently rented a property though Savills who provide an excellent service. I dealt with Zoe and everything was very simple and arranged quickly. I would highly recommend!

Edward · 4 June 2021