Trusted Agent profile · Elmbridge

Savills Weybridge reviews in Elmbridge

4.2

★★★★★ Great

1,979 reviews across 2 platforms

107 Queens Road, Weybridge, KT13 9UJ, Elmbridge, KT13 9UJ

Part of Savills, see every office.

Savills's office in Elmbridge, at 107 Queens Road, is rated 4.2 out of 5 across 1,979 reviews on two platforms, including 184 Google reviews rated 4.9.

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4.9 / 5

184

Reviews on Google

This office

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1,795

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Savills Stamford

We bought via Savills Stamford & cannot recommend them enough! Far more professional than the estate agents we chose to sell with. Charlotte was brilliant from start to finish! Would not hesitate to recommend because we are never moving again!!!

Mrs · 7 January 2022

Agent replied · 22 October 2024

Thank you for taking the time to leave a review. I hope you enjoy your new home!Regards,Charlotte

5/5

Trustpilot

always a swift and comprehensive…

always a swift and comprehensive service from Savills - Paige Ford went out of her way to ensure the lettings were concluded and she managed the paperwork (not inconsiderable) very competently.

Consumer · 31 January 2023

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Paige

5/5

Trustpilot

Outstanding

Amazing service from beginning to end in selling my Father’s house. A big Thankyou especially to Michelle Weaver who has been ahead of the game every step of the way! Superb communication, a truly 5 star service! Many thanks Tracey Cranswick

Tracey · 3 November 2021

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,The Savills Team

5/5

Trustpilot

Savills did a great job for us

Savills did a great job for us. Claire was very good with the viewings and usually left us notes after each one to give us initial feedback. In the later stages, Matt Orchard did a good job chasing solicitors in pushestowards exchange and completion.

David · 27 March 2021

Agent replied · 22 October 2024

Its been our pleasure working with you, and great to have such a delightful property in such a pretty location to sell!Regards, Matt and Clare

5/5

Trustpilot

I had the pleasure of working alongside…

I had the pleasure of working alongside Michelle Rowe & Daniel Tarrant at a site launch recently. They were both extremely friendly, approachable and professional in the way in which they dealt with myself as well as the clients at the event and it truly was lovely to be able to work side-by-side with colleagues from different areas within the marketplace and form incredible relationships with them. I look forward to working with them again in the future.

Mia · 20 February 2023

Agent replied · 22 October 2024

Thank you so much for your kind words. We hope to work with you again in the future.Regards,Michelle & Daniel

1/5

Trustpilot

Over value and lie

Great with probate - we had Savills attend to carry out the probate valuation with a family member and his girlfriend. Even though as executors we had carried out 3 valuations with 3 local agents which all came back with similar valuations. Unfortunately one family member wasn’t happy with the true value of the property so we agreed to 3 more valuations from his (girlfriends) chosen agents and Savills ended up being one of them. The rep was excellent he listened to the girlfriends description of the property even though both the grandson and girlfriend had only been over a few times over the years his grandparents had been alive (unfortunately they fell out over money). He did ignored the executors and never shared the valuation with them as the law states he should have done. He did as asked and valued the property at £100k more than every other agent did. So if you want a unrealistic valuation which will only be reduced once the mortgage companies value the property or better still you then have to pay for a RIC’s because the agent has given a false valuation you can count on Savills to do this for you.

Mat · 11 December 2022

Agent replied · 22 October 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com

5/5

Trustpilot

Ben and Luke at Savills SJW

Ben and Luke at Savills, St John’s Wood branch, really did make our whole experience seamless and swift. They were professional, efficient and always communicated with us clearly at every stage. Thanks for making this an easy and enjoyable process- we are delighted to have purchased our flag through yourselves!I highly recommend to all future clients.

Consumer · 22 July 2024

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

It is a absolute pleasure and delight…

It is a absolute pleasure and delight to deal with Alice Stone. She is always friendly, caring, happy to help and will always go the extra mile to help me. Nothing has ever been too much trouble for Alice whether it’s to change jobs round, getting back to me with confirmations or to answer questions. She is always quick to respond. I always look forward to speak to Alice, she will always make time to have a lovely chat with me. I look forward to carry on working with Alice.

Sonia · 1 December 2022

Agent replied · 22 October 2024

Thank you so much for your kind words, Sonia. We look forward to continuing to help you with anything in the future.Regards,Alice

5/5

Trustpilot

We couldn’t recommend Savills more highly

We’ve been renting a property managed by Savills for just over a year now, and our experience from the start has been exceptional. When we began our property search this time last year, the entire process, from the viewing to moving in, was handled with complete professionalism and ease.

Grace · 10 November 2025

1/5

Trustpilot

Very limited input

Very limited input. Basically 'pile it high'

Muppet · 5 October 2026

5/5

Trustpilot

Our sales liaison person was Claire…

Our sales liaison person was Claire Brice,who we came to appreciate more and more as the sale of our property progressed,mainley because it was not as straight foreward as expected , but Clare dealt with the situation beyond the call of duty many times over.very professional ,but also with a very human touch ,explaining every situation along the way ,so keeping us very much aware of the situation at any given stage of the process ,which we appreciated very much.Defiantly would use Savilles nottingham again,the whole office staff we met where very on the ball MR AND MRS R J SADLER

Roy · 22 November 2022

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Claire & Savills Nottingham

5/5

Trustpilot

We had a great experience with Savills

We had a great experience with Savills, Georgina found us exactly what we were looking for and Oliver was extremely helpful during our tenancy. He always replied to our emails on time resolved any issues that occurred for us. Highly recommended, totally professional! Thanks again!!

Sarah · 11 April 2024

5/5

Trustpilot

Olivia has been very helpful in dealing…

Olivia has been very helpful in dealing with all the issues from handling all the viewing logistics to dealing with tenants applications. In particular, her advice in handling the final choices for right application has been extremely thoughful and professional

Ronak · 9 November 2021

Agent replied · 22 October 2024

Thank you for your lovely review. It was a real pleasure to be able to help, and we hope to work with you again in the future.Regards,The Savills Team

5/5

Google

Just wanted to say Thank you to Debbie and Simon, especially to Debbie in how she helped us to get our house up in the Hills in Weybridge, she was absolutely amazing in how she professionally dealt with the not only our difficult time frame situation and also putting everything together and how she negotiated the deal for us with the sellers. thinking both families needs and understanding, there should be more agents like her not just thinking of big commission but everyone's needs and situation Debbie and staff at Savills in Weybridge went out of their way to make everyone happy, Debbie was very patient but always quick thinking. Always will be greatful to Debbie for getting this house for us.

Karim · 24 October 2019

5/5

Google

Savills is the most wonderful agent. Last year 2018 December, when we looked for a house to buy in Weybridge, at that time we know nothing about Weybridge but just feel this area is quiet and peaceful. So, we randomly chose an Estate Agent to ask for information. Thanks God. God led us to the right place and right person. The person who came to serve us is a very beautiful and charming girl called Abby - Abigail Tate. To be honest, she really looks like a movie super star. And amazingly she is an experienced agent and familiar with this market very much. After few questions asking us, she immediately sorted out the suitable houses for us to select. Furthermore, her colleagues Debbie and Olivia are also very nice, friendly and helpful. Moreover, when buying a house, it involves a very long process of “ask and reply” procedures. Abby many times helped us to solve the difficulties. Her response is very fast. Even though we asked some simple and naïve questions, she is still patient to realize what we concern. Therefore, from 1st time visiting the house to finally signing the conveyancing contract, it only took 2 months to complete. Special thanks to Abby and her team members.

Wayne · 24 October 2019

5/5

Google

The Savills Weybridge team have helped us for almost 7 years now in renting out and looking after our property whilst we are abroad. We have found the whole team to be incredibly professional, helpful and we really trust their advice. Laura Lane has been able to secure us tenants before the property even went to market, largely I think due to the relationships they seem to manage so well. We have, and will continue to, recommend them to anyone looking to sell or rent their home.

Natalie · 24 October 2019

5/5

Google

Having previously enlisted the services of other local estate agents without success and after meeting Olivia I decided to give Savills the opportunity to sell my house. Following which and after only one viewing Abigail was able to secure a sale, which has now completed. I couldn't be happier with the outcome, during which the service provided by Abigail and the team at Weybridge was extremely professional and efficient. With particular thanks to Abigail, I would not hesitate to recommend Savills Weybridge to any potential sellers or indeed buyers

Chris · 24 October 2019

5/5

Google

We had our house on the market for 18 months with Savills. Despite a difficult market, Debbie Moriarty worked tirelessly on our behalf and we had far more first and second viewings than with any other agents. The prompt feedback and regular updates were very much appreciated. We also felt that Savills worked as a team, so if Debbie wasn’t available Olivia, Johnny, and Sam were well briefed and they all worked to the same high standards. When we re-market our house we will without question appoint Savills again.

Ivan · 24 October 2019

5/5

Trustpilot

Matt Orchard was a super star from…

Matt Orchard was a super star from start to finish with selling our house. Always kept us updated through out the process and was very professionally. Would most definitely sell through Savills again.

Emma · 11 October 2022

Agent replied · 22 October 2024

Thanks Emma, I really appreciate your review and it was a pleasure working with you. Wishing you all the best.Regards,Matt

1/5

Trustpilot

Another estate agent

Another estate agent, another poor review. The narrative never changes with this profession. They possess a very unhealthy disregard for people generally and prioritise fees over the satisfaction of the general public. This organisation is generally contemptuous of the house buying public and adopt intrusive and unprofessional approaches towards prospective customers

Robert · 3 October 2024

Agent replied · 22 October 2024

Thanks for getting in touch, Mr Hall. We would be grateful if you could share your experience with us so we can improve and serve our customers better. Please email details of your experience to socialmedia@savills.com so we can address your concerns.

1/5

Trustpilot

I been working with sale man call will…

I been working with sale man call will baker and Jim baker. Be careful guys, biggest cheaters in the world. They take ur offer, and accept the offer they take that offer and go to some else and sale for more or they take more commission and cheat both buyers and sealers. They Don’t know how to talk, very rude, we accepted that’s and we thought just buy the property and don’t have to see them ever again. But we spent our 5k for the solicitors. Ordered all searches before search come back. Even after we having terms and conditions in place. They Agreed to another buyer even after showing full fund available to buy the property. Still cheated us and pulled the plug by putting a one line email. Be careful don’t waste your time. Please try and not use this people avoid your life time earning and time to go in drain. Any one want more information about this just put comment we happy to contact you give you the information.

Vinitha · 17 November 2022

Agent replied · 22 October 2024

We are sorry to hear of your experience and are keen to find out more. Please email further details to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Dreadful management

I moved in the Heart building a year ago (Walton on Thames). In June we had a shortage of water and the pumps that delivers water to the flats broke. One of them turned functional again after few days, so water was back, but for nearly 4 months we had the other water pump waking us up at night without knowing why or when it would get fixed. We asked multiple times, no replies, we said we wanted to file a formal complain, we have been ignored. The service charge for this building is insane, and yet we had to deal with this for the longest time. Absolutely dreadful.

Martina · 14 November 2022

Agent replied · 22 October 2024

We are very sorry to hear of your experience, and would like to ensure we provide a resolution for you as soon as possible. Could you please email further detail as well as your contact information to socialmedia@savills.com so we can investigate?

1/5

Trustpilot

Issues with Deposit Return

The experience was smooth until it came time to return the deposit. Currently, I am waiting for a substantial deposit to be refunded. Unfortunately, the original account used for the deposit has been closed, and they are refusing to return the funds. I have been advised to seek legal assistance to obtain permission for the deposit to be transferred to another account, which will incur additional costs for me. From my perspective, it appears that they are deliberately trying to retain the deposit.

Myo · 15 November 2024

1/5

Trustpilot

No accountability

No accountability, sloppy & Rude. Experience over the years with Savills. When looking to buy, they develop an opinion of you when you walk through the door. Be sure to wear a suit and stick a spoon in your mouth. When viewing a property make sure you can work around their agenda and remind them to bring the keys. The letting experience is horrendous. We have watched people come and go here. Noone is inducted with the correct information, they just leave people to it expecting other residents to help out. If you complain you are seen as a major irritation. How can anyone stay in business with this attitude! Their staff need training from top to bottom. Complaints Team, please do not recommend I contact you. We have spoken in the past, your complaints procedure is ineffective. In itself encourages bad behaviour from top to bottom of the organisation.

Hester · 7 September 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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