Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotDebbie-Ann was always incredibly…
Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.
APT · 1 September 2020
Agent replied · 22 October 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotProperty transaction
Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky
Semper · 27 October 2023
★★★★★ 5/5
TrustpilotThe whole experience was amazing 😍
I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone
Sanisha · 25 November 2020
Agent replied · 22 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotWe couldn’t have purchased our home…
We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!
Victoria · 7 August 2023
★★★★★ 5/5
TrustpilotSold the house!
Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.
Roger · 22 May 2024
Agent replied · 22 October 2024
Thank you for your lovely review, Roger. It was a real pleasure being able to help you.
★★★★★ 5/5
TrustpilotPositive experience
Angus at Savills was great to work with as a tenant in one of his properties - very responsive and helpful.
Catie · 18 November 2025
★★★★★ 5/5
TrustpilotCharlie was very helpful
Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service
Kate · 18 September 2020
Agent replied · 22 October 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotSavills we’re superb especially Ian and…
Savills we’re superb especially Ian and Clare Bingham.
Mr · 19 May 2022
Agent replied · 22 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Clare and Ian
★★★★★ 5/5
GoogleGreat service provided by the Savills Lettings Team as usual especially Lauren at their Esher branch. Would highly recommend.
Auday · 12 January 2020
Agent replied · 10 January 2025
Thank you Auday for your positive feedback. Laura Lane - Lettings Director
★★★★★ 5/5
GoogleEsme advised us and was courteous, professional and dedicated - an absolute winner and a pleasure to work with. Total asset to Savills.
Joel · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to write great feedback, Joel.
Best Wishes, Laura Lane - Regional Lettings Director
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Michelle Weaver and her colleagues provided an excellent service, both in finding potential buyers and (especially) in ensuring that our sale progressed successfully. Michelle followed up with other estate agents and solicitors in the chain. Without her hard work we would probably not have exchanged contracts for several more weeks. Her cheerful and positive approach was always reassuring when things looked bleak. We would highly recommend Savills.
Mr · 19 December 2019
Agent replied · 22 October 2024
Hi David, Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we exceeded your expectations.
★★★★★ 5/5
GoogleHad a brilliant experience with Nick at Savills when we were buying a house through them. He was always responsive and did his best to help liaise with buyers and sellers to ensure a smooth transaction - would highly recommend!
Georgina · 26 October 2023
Agent replied · 25 October 2024
Thank you for your kind words and for taking the time to post a review Georgina. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. With best regards, Simon Ashwell - Head of Region
★★★★★ 5/5
TrustpilotTop property management services
We have rented two properties managed by Savills and have always received a first class service. Our current property manager, Terence Lane, is consistently responsive and regularly goes above and beyond to be accommodating. He recently helped us through our move into a new Savills-managed property and made the process as smooth as possible!
Kevin · 28 July 2022
Agent replied · 22 October 2024
We really appreciate your kind feedback, Kevin. We are very pleased we were able to help and wish you all the very best.Regards,Terry
★★★★★ 1/5
TrustpilotBad efficiency
Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.
Andre · 4 March 2024
Agent replied · 22 October 2024
We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. We would like the opportunity to make things right. Please reach out to us directly via email at socialmedia@savills.com so we can discuss your experience further and work towards a resolution.
★★★★★ 5/5
TrustpilotVery pleased
Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.
Nick · 11 March 2020
Agent replied · 22 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotSold my flats at auction
Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.
M · 4 October 2024
Agent replied · 22 October 2024
Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 1/5
TrustpilotI keep getting e-mail from this…
I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil
Lb · 18 July 2022
Agent replied · 22 October 2024
We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.
★★★★★ 5/5
GoogleHannah and the team at the Esher office were greatPositiveResponsiveness, Professionalism
Deborah · 26 October 2021
Agent replied · 25 October 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. With best regards, Simon Ashwell - Head of Surrey
★★★★★ 5/5
TrustpilotExcellent and efficient service
Excellent and efficient service. Ryan kept me fully informed at all stages.
June · 24 August 2021
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotWe have just bought and sold through…
We have just bought and sold through Savills in Esher, Surrey. Tim Ross found the perfect house for us and was nothing but professional and reliable. He negotiated the deal with total perfection. I would recommend Tim Ross and Savills to anyone who wants to buy or sell. He actually listens and cares?
Rebecca · 26 July 2018
★★★★★ 5/5
GoogleI had a fantastic experience with Nick from Savills in Esher. He expertly managed the process and was very patient and helpful with my questions and queries. Very professional and a nice guy to work with as well.
Giles · 30 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to post a review Giles - delighted to hear that Nick was a superstar for you - we wish you all the very best in your new home. With best Regards, Simon Ashwell - Regional Director
★★★★★ 5/5
TrustpilotReally great experience
Really great experience. Charles and his team were very quick and prompt in all responses.
YPL · 1 December 2020
Agent replied · 22 October 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotI dealt with Jess exley who was…
I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.
Will · 5 May 2021
★★★★★ 5/5
TrustpilotPurchase through Savills Mayfair
The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.
Chris · 8 October 2021
Agent replied · 22 October 2024
Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire
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