Savills Esher reviews

★★★★★ 5/5

Trustpilot

I had a fantastic experience during my…

I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!

Will · 5 October 2024

★★★★★ 5/5

Google

We recently had the pleasure of working with Savills in Esher selling our house, and we can’t recommend them highly enough! From the moment we reached out, their professionalism and attention to detail were evident. The team, especially around Tim Ross was incredibly knowledgeable about the local market and guided us seamlessly through the selling process. As we had to move to Germany during the selling process Tim Ross took very good care of all the things that needed to be done at the house in order to get it sold. Every last minute task we had was met with prompt and thorough solutions and answers, and their communication was top-notch throughout. What truly stood out was their dedication to ensuring a smooth transaction. They coordinated with all parties involved and kept us informed at every stage. If you're looking for an estate agent in Esher, Savills is the way to go. Their expertise, professionalism, and genuine care for their clients set them apart. Highly recommended!

Antje · 4 October 2024

★★★★★ 5/5

Trustpilot

5/5 experience

I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!

Anonymous · 30 September 2024

★★★★★ 5/5

Trustpilot

Slick and attentive service…

Olivia was very responsive throughout the process. She appeared to know the property well and managed to show us round twice in 3 days. All questions were answered quickly. The process of signing the agreement was super slick. Olivia has remained available and helpful right up to move in date!

Lynden · 1 October 2025

★★★★★ 5/5

Trustpilot

Claire Newbury Excellent

I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.

Susan · 22 September 2024

★★★★★ 5/5

Trustpilot

Helpful and Prompt and Great Reah

We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received

Customer · 19 September 2024

★★★★★ 5/5

Trustpilot

Outstanding service from Chloe at Savills Tunbridge Wells

Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.

Jan · 6 March 2026

★★★★★ 1/5

Trustpilot

What a terrible untrustworthy company

What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.

Jay · 5 March 2026

★★★★★ 5/5

Trustpilot

Supportive Staff and excellent service

I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.

Rony · 18 November 2024

★★★★★ 5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

★★★★★ 5/5

Google

Emily Hancock was a fantastic agent as we searched for our rental. We were searching from Australia and Emily was the perfect agent balancing regular communication with a non pushy style that lead to great trust and transparency building between us. Emily was able to secure us a fantastic rental while we were still in Australia, giving us honest feedback on each property and encouraging us when we needed to act quickly. She coordinated patiently with our intermediaries and hosted our proxies with great professionalism. I couldn’t recommend Emily and the Savills team any more highly.

Stephen · 26 August 2024

★★★★★ 4/5

Trustpilot

My experience at Savills was a little…

My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!

Catherine · 19 November 2024

★★★★★ 5/5

Google

We recently relocated from Thames Ditton to the US and moved out of our house which the Savills office in Esher managed. Mandy was our property manager for the last year of our tenancy. She did a fantastic job handing any issues that came up and worked with the landlord to get as many areas addressed as possible (he didn’t want to fix much). Mandy also helped us a great deal with the end of tenancy which was way more involved than we ever expected. We weren’t happy with our first two property managers (we lived in the house for 3 years), but Mandy helped us forget those challenges. The leasing sales team were also very nice and appreciative of us while they showed the home to other perspective clients. One other shout out to Charlotte who helped during our initial move-in! Best wishes to you all! Cheers! Randy and Sarah

Randy · 27 July 2024

★★★★★ 5/5

Trustpilot

Prompt & Professional

I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.

Jonny · 23 October 2024

★★★★★ 5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

★★★★★ 5/5

Google

Savills Esher and especially Hannah will make you change your mind about estate agents, if like me you were not big fan initially ! They are fantastic ! They are not only very efficient and so helpful during the entire process of buying a house , but they are also very kind and thoughtful , I was genuinely impressed. For the first time in my life it was a true delight to speak with an estate agent ! They are great , don’t hesitate one second , choose them !!

Marie · 27 June 2024

★★★★★ 5/5

Trustpilot

Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

★★★★★ 4/5

Trustpilot

Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

★★★★★ 5/5

Trustpilot

Helpful and Efficent Team

We had an issue about auction process and reached the team and director Sam Harborne, He made an big impact and solve our problem instantly,Sam and the team are so helpful and take responsibilty for us and save the day, you should definitely reach them for your invesment or anything else and If you have any issue they will help to you immediately! Thank you Sam and the team!

Melih · 11 December 2024

★★★★★ 5/5

Google

Emily was fantastic. We worked towards a very tight deadline. She was flexible and efficient and managed to find us a property within a 5 day turn around time and even managed to get the tenant out of the property before their lease finished

Ben · 26 September 2025

★★★★★ 5/5

Trustpilot

Excellent property management by Shan

I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.

Anna · 22 May 2024

★★★★★ 1/5

Trustpilot

Disappointing

I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.

Julie · 28 August 2026

★★★★★ 5/5

Google

My wife and I have been served by Savills Esher since we bought a house through them in Esher in 2011. We have just sold the same house with Savills and Finn Hardy was relentless and proactive in selling our house. We also used their lettings team for eight years in between, and Charlotte Bayliss and all the team went above and beyond to make things happen as effectively as possible. We are exceptionally grateful for all the help we received from Savills.

Reece · 28 April 2024

★★★★★ 5/5

Trustpilot

We bought a buy to let property through…

We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team

Doris · 8 August 2024