Savills Cobham reviews in Elmbridge

★★★★★ 5/5

Trustpilot

We have dealt with Chris...

We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.

Kate · 13 November 2020

★★★★★ 5/5

Trustpilot

Worked hard in a slow market

Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.

Owen · 30 April 2026

★★★★★ 5/5

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House sale

We selected Savills to sell our home last year which they did within a few days. Unfortunately owing to a combination of circumstances we had to postpone the sale which was reestablished earlier this year again within a few days with contracts being exchanged in around six weeks.The combination of a very strong brand and highly motivated knowledgeable staff in Stamford is a winning combination and we wouldnt hesitate to recommend them.

Peter · 13 April 2022

★★★★★ 5/5

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Very responsive and active in dealing…

Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.

Tamer · 15 September 2026

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.

Marc · 3 October 2020

★★★★★ 5/5

Trustpilot

Feedback on a recent sale through Savills- Stamford

Having just completed the sale of a property through Savills I am moved to note that I hold them in the highest regard for their professionalism and commitment to achieving the sale of a 'difficult' house.James Abbott and his team have served me very well in that endeavour.James himself is both humble and decisive ( a rare combination in ones normal perception of an estate agent ) and has a perfectly honed instinct for differentiating between the emotional interest of prospective buyers and their real potential as proceedable candidates. His efficiency and the level of energy he invests in the process is an example of what one can expect from this trusted Company. So many thanks to James and his team.HC. Lincolnshire.

Hans · 1 October 2020

★★★★★ 5/5

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Vivian

Vivian, thank you very much for your support throughout this whole time! It was such a pleasure to communicate with you in the past 2 years.

Laura · 11 June 2026

★★★★★ 5/5

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Mark Fell

Mark from Waterloo office went out of his way to help us find the perfect flat for us! He was incredibly friendly, knowledgeable and went above and beyond. He was open and honest about where we could negotiate and communicated well between us and the landlord, especially through the whole lockdown period. He handles clients with a great deal of respect, consideration and “let’s get it done” manner He has made himself available despite the 8 hour time difference. Felt very supported and helped :) thank you again for making the process so easy and stress free. I recommend Savills services and strongly recommend Mark as your agent.

Madge · 19 September 2020

★★★★★ 1/5

Trustpilot

Illegal Breach Of Contract

Back in June/July, my previous landlord stopped paying the mortgage, resulting in the bank taking control of the property and appointing Savills as the acting landlord. Since then, I have been paying my monthly rent directly to Savills.On October 15th, my partner, who had just so happened to stay the night, called me in distress, thinking we were being robbed after two men entered the flat. These men turned out to be locksmiths, sent by Savills to change the locks without any notice, believing the property was vacant.Savills failed to verify occupancy, ignored legal requirements for notice, and caused unnecessary distress however were more than happy to keep taking my money. Even after admitting their error, they dismissed the severity of the situation as "human error" and refused any compensation. Their actions violated basic tenant rights and have left us feeling unsafe in our home. To clarify, what they did was entirely illegal.Savills' mismanagement, lack of due diligence, and refusal to take responsibility highlight their incompetence. Renters should avoid them at all costs.

Sam · 18 December 2024

★★★★★ 5/5

Trustpilot

What can we say!

What can we say, but only that our experience was first class. David Stafford was totally in control of the selling process. He kept us informed at every step of the way. He negotiated on our behalf and kept us informed about the way forward in our negotiations as well as what we should accept and when we should walk away. We placed our trust in his judgement every step of the way and it worked for us. We cannot express how grateful we are that he held us by the hand and guided us to where we wanted to go. Thank you David Stafford - at Savills - Diolch fy ffrind

Grahame · 17 August 2020

★★★★★ 5/5

Trustpilot

Listed Mill

Listed MillSavills staff - and particularly Jeremy Kemp - worked very hard to achieve the sale of a lovely converted mill which I unexpectedly found myself having to deal with, as administrator of the estate of a family connection. The late owner had died suddenly, leaving no orderly paperwork about the property and the restoration work he'd carried out over a long period, nor how to look after the mill pond. Jeremy went to great lengths to market the property and to show it at its best and his enthusiasm for the mill was a significant contributing factor in achieving a sale despite the difficulties of selling during the Covid-19 situation. I valued his judgement and experience in what was a very difficult situation, not least because I live a long way from the property. Thank you - job well done.

Rosemary · 3 August 2020

★★★★★ 4/5

Trustpilot

Lauren Sullivan is a standout Property Manager Amidst Savills being challenging as a company

Lauren Sullivan has been an exceptional property manager during our tenure. After experiencing multiple changes within two years, Lauren has proven to be the best. Her quick responsiveness and efficient handling of property issues, along with her effective management of negative feedback, have been commendable. Lauren's support has been invaluable, especially considering the challenges we faced upon moving in. While our experience with Savills as a company has been questionable, Lauren exemplifies potential and kindness within the organization, standing out as a beacon of professionalism and effectiveness.

Zoe · 20 March 2024

★★★★★ 5/5

Trustpilot

We have recently purchased a property…

We have recently purchased a property through Savills Wimborne Office. We dealt with Jamie Morten. It was a protracted and often fraught purchase because we commenced the purchase just before lockdown due to Corona Virus. Jamie is diligent, conscientious, offered good advice (even though his client was actually the vendor). He never failed to return my calls or emails speedily. He is very protective of his clients interest and we would definitely use his services should we ever sell this property. I will miss my regular conversations with him.

Yassamin · 23 July 2020

★★★★★ 5/5

Trustpilot

Limes Cottage, Baigents Lane, Windlesham.

We found Savills engaging and approachable from the outset and this didn't change throughout the process to completion.It is thought fair to say that the purchase had it's complexities, however our agent Millie was always aware of issues and clearly doing her best to maintain momentum and communication between parties so that the process didn't stall.Based on our experience we would not hesitate in recommending Savills and we are very happy in our new home 😊

Russell · 5 July 2021

★★★★★ 5/5

Trustpilot

Their highly regarded reputation as Scotland’s leading estate agent did not disappoint.

Savills gave us a first class, professional service from beginning to end. We were lead every step of the way by Peter Gillispie who has a wealth of knowledge and experience. The guidance and expert help we received from Peter was invaluable. We were selling our family home of over 40 years which was very emotional too and he was very sensitive to our situation. After being on the market for less than four weeks we had an offer a few days before lockdown. The deal was completely at the beginning of July and we were reassured throughout these unprecedented times that the Savills team were doing all they could. Peter went above and beyond and as a family we can not thank him and the Savills team enough for acting on behalf of us and securing a buyer in these times. We could not recommend highly enough, thank you.

Deborah · 20 July 2020

★★★★★ 4/5

Trustpilot

Sale of 1 Ullswater Drive, Alderley Edge, Cheshire

The process of finding a buyer for the property, photos, managed viewing, advice was first class. The early management of the sale probably didn't go so well, but after discussions early in Sept the dedication and hard work by Anna Stocks was exemplary. So many calls chasing up everyone involved, advising how to solve issues, keeping people informed - would not have happened without her. Thanks Rob

Rob · 11 October 2022

★★★★★ 5/5

Trustpilot

Angus and Felix are great!

We've had most our contact with Felix and Angus when renting and they're always really accommodating, helpful and clear in communication. Made our renting so much easier and anxiety free. So thanks a lot for that!Some feedback to Savills though - if you change staff that is responsible for certain things, make sure you have a system in place for this, as this caused us to get no response for quite some time until we started reaching out to more contact points.

Emilia · 11 December 2024

★★★★★ 5/5

Trustpilot

Outstanding support from start to finish.

Sam at Savills was professional, efficient, helpful, and courteous throughout our home-buying experience. It was not an easy transaction, but she struck a good balance between protecting her clients' interests and providing us with outstanding service. She was honest, transparent, and communicative throughout the process, remaining calm and helpful, keeping things moving forward despite the challenges.

Sophie · 18 June 2026

★★★★★ 5/5

Trustpilot

Vivian was a huge help

Vivian was honest, collaborative and super effective.

Adit · 1 October 2025

★★★★★ 5/5

Trustpilot

Perfect renting experience!

I had the pleasure of working with Bea Elliott on finding and renting my new flat. It is so hard (especially in a pandemic!) to find somewhere remotely but Bea was SO helpful and I really appreciated her going to the extra effort of sending me lots of videos and photos so I could see everything. She has been a dream to work with and I am so happy with my experience - thank you Bea! :)

Issy · 18 March 2021

★★★★★ 5/5

Trustpilot

Superior Rental Management Service

I have been a landlord with Savills for several years now. Savills completely manages my property portfolio as I live abroad. As a hands-off landlord I cannot ask for more. They have always done secure tenancy checks, ensures tenant satisfaction, are always on top of any maintenance issues and manage all the finance’s and payments so I don’t need to worry about a single thing. The staff are always courteous and keep me informed. Key amongst these is Wendy Tickle who has expertly managed my accounts ever since I was a client from a previous company. Wendy’s approach goes above and beyond what I have experienced from other agents, as she always communicates everything, follows up ahead of time and goes above and beyond, doing things such as contacting the local council or service management company to resolve any financial issues that may arise. It’s this approach and staff like Wendy that go the extra mile that has kept me loyal.I highly recommend Savills if you’re looking for highly professional team that will treat you and your tenants with the care respect, and give you peace of mind that you expect.

Imran · 5 December 2024

★★★★★ 1/5

Trustpilot

Poor Property Management

I’ve rented homes for about 20 years in different cities and countries, and Savills has been the worst by far. Their property manager constantly dodges responsibility and ignores urgent issues, letting simple fixes drag on for months.

For example, it took 9 months to fix our apartment's lights - a job that usually takes 2-3 days elsewhere. Similarly, the AC and heating systems were non-functional for months.

The property manager often says he's sorted things out with contractors, but when I checked on these companies they say they had not received any request from Savills. That happened at least twice with two different issues.

Right now, we’re dealing with massive mold damage that started in October and has ruined our bedroom’s built-in wardrobe, making the air toxic and the bedroom unusable. Despite promises, nothing has been done, and it’s already December.

Throughout our tenancy, there has not been a single day when everything in the apartment functioned as promised. Think twice. Their negligence could seriously affect your living conditions and health.

Igor · 5 December 2024

★★★★★ 5/5

Google

We recently sold our house through Savills Cobham and were fortunate enough to work with Louise Kerr. Louise made the whole process work like clockwork. Nothing seems to phase her, she is single minded and determined, chasing through all the various moving parts through to exchange. I would highly recommend both Savills and Louise.

Graham · 24 October 2023

★★★★★ 5/5

Trustpilot

George was fantastic at managing a very…

George was fantastic at managing a very tricky sale - we used other agents for over a year that didn’t deliver the same great efforts that George put forward. He managed the process so closely and made sure it was very well processed. Highly recommend.

Matthew · 3 May 2024