Trusted Agent profile · Elmbridge
★★★★★
2,000 reviews across 2 platforms
10 High Street, Cobham, KT11 3DY, Elmbridge, KT11 3DY
Part of Savills, see every office.
Savills's office in Elmbridge, at 10 High Street, is rated 4.2 out of 5 across 2,000 reviews on two platforms, including 157 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Cobham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
1/5
TrustpilotThieves, liars and cheats
Thieves, liars and cheats, like all estate agents. Agree to sell a house to you then a month later take an higher offer, agree the offer and don’t even consult you; just tell you you’ve lost it.
Hi Andrew, we're sorry to hear this. Please can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
5/5
TrustpilotHave just exchanged contracts
Have just exchanged contracts.
1/5
TrustpilotTelephoned on Tuesday about a newly…
Telephoned on Tuesday about a newly listed property, told agent dealing with it would ring me back. Four days later no call. Certainly would not recommend as a buyer and any sellers should be worried.
Thank you for raising this. Rest assured, we’d like to find out exactly what happened. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
TrustpilotGreat support
Adel has always responded promptly to any enquiries or issues and is professional, approachable and friendly.I have been vey happy to have her support and to have her as my contact within Savills.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSophia Farwell and Tom Hyde at this…
Sophia Farwell and Tom Hyde at this branch of Savills are particularly helpful and responsive throughout both the sales and renting process of my dealings with their office
Thank you, Chris! It was a pleasure to work with you.Regards, Sophia
1/5
TrustpilotSince I got in touch with trust pilot
Since I got in touch with trust pilot, about the problems with savills, I have had a response from savills, and they are doing some thing about the problems, thanks to trust pilot,
We are glad that the issues are being resolved, if you need to contact us again please email socialmedia@savills.com and we will do our very best to help again.
5/5
TrustpilotGreat service
The service during a challenging selling experience was outstanding and they certainly went the extra mile to achieve completion of a slow moving chain
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
1/5
TrustpilotDo not use retail sites managed by Savills as they will send you a parking ticket.
Got a cynical parking ticket at Warrington Riverside Retail Park which is managed by Savills, the attitude of the staff was unapologetic and borderline rude. Do not use shopping outlets run by these cowboys.
5/5
TrustpilotWe had a great experience with our…
We had a great experience with our property manager Lauren Sullivan. She has been attentive to our requests and promptly addressed any arising issues. Overall, we are really satisfied with the service Savills have provided over nearly two years we have rented through them.
5/5
TrustpilotFirst class service and result
First class service and result. Sandra and Ruaraidh did an excellent job from start to finish providing support and guidance where required.A big thank you to bothTom Dailey
Thank you Tom, it was our pleasure to act on your behalf - and thank you for your review.Regards,Ruaraidh
1/5
TrustpilotRude and arrogant contact
Rude and arrogant contact, Manager at Haywards Heath branch. Very much a take it or leave it attitude and not conducive to a good relationship. Decided not to go with them.
We are very sorry to hear of your experience; if you'd like, please send your details to socialmedia@savills.com so we can investigate.
1/5
TrustpilotTenant is customer to them ??
As a tenant, never get reply from the customer care ...
We are sorry to hear of your experience with your tenancy, customer service is important to us, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.
5/5
GoogleBen at Savills in Cobham did a great job selling our house in 7 weeks from launch to completion. Outstanding!
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that Ben exceeded your expectations. With best regards, Simon Ashwell - Head of Region
5/5
TrustpilotA brilliant estate manager
Tami not only does what she is supposed to do very well but is proactive and suggests solutions to fix some common issues, typical in the rental estate market, happy to work with her!
5/5
TrustpilotGreat service
We found our dealings with Savilles to be straightforward, helpful and there was great communication. Which had been particularly important when trying to move during Covid! Definitely recommend renting through them!
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotOlivia Hill
Olivia Hill, SavillsOlivia is absolutely efficient and helpful. I’ve enjoyed all our dealings and Savills should be proud to employ her!!
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and we are always happy to help you, Sarah.Regards,Olivia
1/5
TrustpilotSavills are completely useless when it…
Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
GoogleMost friendly and helpful and always efficient and professional. Thanks Lizzie, Tash and Kathleen - and all the best.
5/5
TrustpilotWe have been so well supported by Becky…
We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!
Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha
5/5
GoogleProfessional and productive resulting in a good tenant
Thank you for your feedback, Steve. I am delighted to hear your experience was so positive. We look forward to working with you again in the future. Wishing you all the best with your new Tenants. Best Wishes, Laura Lane - Lettings Director
5/5
TrustpilotTom Hyde has been the model of…
Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.
5/5
TrustpilotAdam and Charlie communicated so well…
Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.
5/5
TrustpilotI truly enjoy working with Sam Ing
I truly enjoy working with Sam Ing. He is always both professional and responsive.
Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam
5/5
TrustpilotSophia Farwell managed our sale from…
Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.
Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Cobham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
