1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 29 December 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
Trusted Agent profile · Elmbridge
Savills Cobham reviews in Elmbridge
★★★★★
2,001 reviews across 2 platforms
10 High Street, Cobham, KT11 3DY, Elmbridge, KT11 3DY
Savills's office in Elmbridge, at 10 High Street, is rated 4.2 out of 5 across 2,001 reviews on two platforms, including 157 Google reviews rated 4.9.
Reviews
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 29 December 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 29 December 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 29 December 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 29 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 29 December 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
Trustpilot⭐⭐⭐⭐⭐
Agent replied · 22 June 2026
Thank you for your kind words and for taking the time to post a review, Scott. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
5/5
GoogleAmazing service from Savills! Louise Kerr has provided a professional yet personal service throughout my property search and purchase. Would highly recommend her and the Savills team. Thank you!
5/5
GoogleReally impressed with the service we received from Tash and Kathleen recently, helpful, friendly advice at what was a very stressful time for us. Thank you!
5/5
GoogleAll I can say is the girls, Charlotte, Lizzie and Kathleen at Savills Cobham are more than amazing, so helpful and I couldn't recommend them highly enough.
5/5
GoogleI was delighted by the excellent service from this office! In particular, Charles and Louis showed a vast amount of knowledge on the local market.
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
1/5
TrustpilotStop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
5/5
GoogleI would highly recommend Savills. Louise helped the with purchase of our property and was very professional, honest and straightforward to deal with.
5/5
GoogleI have dealt with Savills Cobham on many occasion and have always found them polite, courteous and professional. I would not hesitate to recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
