Trusted Agent profile · Elmbridge
★★★★★
2,001 reviews across 2 platforms
10 High Street, Cobham, KT11 3DY, Elmbridge, KT11 3DY
Part of Savills, see every office.
Savills's office in Elmbridge, at 10 High Street, is rated 4.2 out of 5 across 2,001 reviews on two platforms, including 157 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Savills Cobham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
4/5
TrustpilotDebbie-Ann was always incredibly…
Debbie-Ann was always incredibly helpful and supportive even on very difficult days of our house sale! Many Thanks.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotProperty transaction
Our principal contact, was Kay whoconducted the sale process supported by Charlotte and Helen.All were exemplary,making a difficult journey so much easier. Thanks.Robin & Nicky
5/5
TrustpilotThe whole experience was amazing 😍
I really needed to find a place during Covid 19 due to emergency situation for my sister and I and Savills helped me to find my new home specially Charlie he was amazing, the communications was prompt and relevant, always replied to our emails and calls . The staff in Savills are very helpful the whole process was so smooth, I’d recommend Savills to everyone
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotWe couldn’t have purchased our home…
We couldn’t have purchased our home without George. Bit of a rollercoaster with this one, but he calmly guided us through.,Highly professional at all times. Thank you George!
5/5
TrustpilotSold the house!
Sold the house!! More importantly they have great service from efficient and courteous staff. Sales chaser Lucy stayed on top of the process and Tamar worked out of hours to help.
Thank you for your lovely review, Roger. It was a real pleasure being able to help you.
5/5
TrustpilotPositive experience
Angus at Savills was great to work with as a tenant in one of his properties - very responsive and helpful.
5/5
TrustpilotCharlie was very helpful
Charlie was very helpful, prompt with replying to questions/requests, and personable. Thank you for the professional service
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills we’re superb especially Ian and…
Savills we’re superb especially Ian and Clare Bingham.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Clare and Ian
5/5
TrustpilotExcellent service from start to finish
Michelle Weaver and her colleagues provided an excellent service, both in finding potential buyers and (especially) in ensuring that our sale progressed successfully. Michelle followed up with other estate agents and solicitors in the chain. Without her hard work we would probably not have exchanged contracts for several more weeks. Her cheerful and positive approach was always reassuring when things looked bleak. We would highly recommend Savills.
Hi David, Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we exceeded your expectations.
5/5
TrustpilotTop property management services
We have rented two properties managed by Savills and have always received a first class service. Our current property manager, Terence Lane, is consistently responsive and regularly goes above and beyond to be accommodating. He recently helped us through our move into a new Savills-managed property and made the process as smooth as possible!
We really appreciate your kind feedback, Kevin. We are very pleased we were able to help and wish you all the very best.Regards,Terry
1/5
TrustpilotBad efficiency
Bad efficiency, worst customer service ever. Wanted to get an air conditioning issue fixed, still could not get it fixed in 1 year. Do not rent the flat if it is managed by Savills.
We're sorry to hear about your experience. Please know that this is not the level of service we strive to provide. We would like the opportunity to make things right. Please reach out to us directly via email at socialmedia@savills.com so we can discuss your experience further and work towards a resolution.
5/5
TrustpilotVery pleased
Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
TrustpilotSold my flats at auction
Sold my flats at auction, excellent service from start to finish from Jay Jhumat. The whole process made easy and professional throughout.
Thank you for your kind words and for taking the time to post a review, M. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
1/5
TrustpilotI keep getting e-mail from this…
I keep getting e-mail from this compagny allthough i have never rented an appartment from them. I have noumerous times written that back to them, but they keep sending invoices. I have now written to my danish consumer counsil for their help with this. The next move is to write an english consumer counsil
We are sorry to hear this, and would like to resolve this. If you could email your details to socialmedia@savills.com we can investigate.
5/5
TrustpilotExcellent and efficient service
Excellent and efficient service. Ryan kept me fully informed at all stages.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
GoogleJust before lockdown Ben helped us to close on an amazing property on the fairmile estate. His professionalism and care was unmatched and he went the extra mile to ensure the process was as smooth as possible despite a very difficult seller. Since then he has been instrumental in helping as to find a second holiday home. Highly recommend!
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours. Best regards, Simon Ashwell - Head of Surrey
5/5
TrustpilotReally great experience
Really great experience. Charles and his team were very quick and prompt in all responses.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotI dealt with Jess exley who was…
I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.
5/5
TrustpilotPurchase through Savills Mayfair
The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.
Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire
5/5
TrustpilotShan has always been very helpful and…
Shan has always been very helpful and prompt in all our dealings, I’ve had a first class service carried out with courtesy and friendliness.
5/5
TrustpilotPremium service from premium agents
Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
GoogleGreat service provided by Charles and team on our recent purchase. Charles particularly was invaluable in ensuring the process ran smoothly - going out of his way to help our seller with rental options to keep the transaction on track. Even post sale they've been super helpful. Nice job.
5/5
TrustpilotLauren Sullivan is an extremely…
Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.
5/5
GoogleWe were very happy with the service provided by Savills, Cobham. Charles Broadbent-Coombe found us the house we purchased after a previous purchase fell through. He provided a professional service throughout, always available for site meetings and zoom ones during lockdown. He looked after us as buyers and helped negotiations with the developer run more smoothly.PositiveResponsiveness, Professionalism
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Best regards, Simon Ashwell - Head of Surrey
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Savills Cobham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Elmbridge.
