Trusted Agent profile · Elmbridge

Savills Cobham reviews in Elmbridge

4.2

★★★★★ Great

1,993 reviews across 2 platforms

10 High Street, Cobham, KT11 3DY, Elmbridge, KT11 3DY

Savills's office in Elmbridge, at 10 High Street, is rated 4.2 out of 5 across 1,993 reviews on two platforms, including 149 Google reviews rated 5.0.

Google logo

5.0 / 5

149

Reviews on Google

This office

Trustpilot logo

1,844

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.

1/5

Trustpilot

Very good company for sellers because…

Very good company for sellers because most of them are traders and they support them.Beware of buying thru their auction , this is the place where you will be mislead , if you buy without doing due diligence, this auction company whatever you see being sold comes back again and again with lower price to catch new innocent buyers , like bait is used to catch the fish, same way innocent buyers are caught thru there network and pricing . Whatever lot you see and think of buying, please go back to previous auction catalogues and you find the the truth and the trick they use for innocents.

Dave · 22 July 2024

Agent replied · 29 December 2024

Hello Dave, we are sorry you feel this way, and would like to further understand your views so we can investigate. Please email details to socialmedia@savills.com so we can look into.

5/5

Trustpilot

Aliya is very responsive/proactive

Aliya is very responsive/proactive, she tries her best to sort out any issues, and provides feedback as issues are being resolved. Aliya also provides clarity on any issues being queries, usually within very quick turnaround times

Karin · 10 May 2024

Agent replied · 29 December 2024

Thank you so much for your review, Karin. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Sam has been an incredible help

Sam has been an incredible help. An issue I've been dealing for a year he managed to solve it in less than two months, he is very professional and nice!

Maria · 23 August 2024

Agent replied · 29 December 2024

We are so pleased that everything worked out successfully for you, Maria. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Sale of apartment

They say that moving home is second most stressful thing in life. That It was a very stressful time selling when faced with buyers who are inconsiderate, however David handled it exceptionally well taking full ownership of engagement between all parties right down to help arrange my removals within 24 hours!!! Thank you David you were awesome and you personally made it happen !!

Pam · 16 December 2021

Agent replied · 29 December 2024

I am so grateful for this wonderful feedback. I know that moving can be very difficult, so I am glad to have been able to help make the process a bit smoother. Regards,David

5/5

Trustpilot

Zarah Naqvi

I would like to thank Zarah Naqvi, who manages the property we are renting for an always professional and quick response. It really is a pleasure to deal with you Zarah, thank you so much,Sabine

Sabine · 27 May 2024

Agent replied · 29 December 2024

Thank you so much for your review, Sabine. It's much appreciated. If you need anything further please don’t hesitate to contact us. - Zarah

5/5

Trustpilot

Victoria Short from Savills in Stamford…

Victoria Short from Savills in Stamford has looked after both the sale on our family home of over 20 years and our search for a new house. Inevitably there were some stresses along the way but Victoria and all the team in the office were efficient and patient throughout, with particular effort and good negotiation skills in the last frazzled days before exchange of contracts. The wider marketing and pr team secured a feature in the Financial Times property section which led to quite a few new viewings. All in all, I would recommend.

Emma · 18 July 2024

Agent replied · 29 December 2024

Thank you for your lovely review, Emma. It was a real pleasure being able to help you and hope you enjoy the new home.

1/5

Trustpilot

Today is Tuesday 2nd March 1.10pm

Today is Tuesday 2nd March 1.10pm. I called Savills to ask the date a house was up for auction as it wasn’t clear to me on the website. The young girl who answered the phone was so unhelpful. She said I should find out myself has she will only have to google it herself. I asked her name she told me that her name wasn’t relevant. Appalling service!!

Alys · 2 March 2021

Agent replied · 29 December 2024

We are very sorry to hear this; if you'd like to, please could you send your details to socialmedia@savills.com so we can investigate? The next auction catalogue can be found here: https://auctions.savills.co.uk/index.php?option=com_bidding&view=commission&layout=catalogue&id=72If you are still unsure, please email us above and we will be more than happy to help.

5/5

Google

Great service from all at the Cobham office, very friendly and efficient team, with special thanks to Aimee, Catherine, Monika and particularly George who made the whole process seamless and straightforward, with great care and attention. Much appreciated. Many thanks, Regards, Paul, Ines and Ashley.

Paul · 24 October 2023

Agent replied · 23 October 2024

Paul, thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that the team met/exceeded your expectations. All the best. Laura Lane - Regional Lettings Director

5/5

Trustpilot

Positive experience

Cato Ng has been our letting manager for the past three years. He's consistently been friendly, responsive, and genuinely willing to help. Even when matters took longer than expected, he remained patient and did his best to move things along. Overall, we've received a supportive, approachable service.

Joanne · 16 June 2026

1/5

Trustpilot

no response for incidents and Customer Service

unfortunatelly I had rented an apartment with this company as administrator and I have no air conditioner the last 8 days. (this is a pretty new building and I am the first person to live in the appartment and have a lot of issues inside).No body reach out me, they a not able and don´t want to help you if you try to call in the customer service.I don´t recommned this company.I am living inside a oven the last 8 days and nobody cares.the lift is not working the last week too and nobody was able to contact the OTIS to fix it.

Rodrigo · 11 July 2024

Agent replied · 29 December 2024

Hi Rodrigo, sorry to hear this and we hope we can help. Could you please email the address of the apartment to socialmedia@savills.com so we can direct the issue accordingly.

5/5

Google

Catherine and George were our main contacts at Savills Cobham. They were helpful, courteous and ensured the process of renting our home went as smoothly as possible. We are grateful to you both and the rest of the team.

Kerrie · 26 February 2024

Agent replied · 23 October 2024

Thank you for writing a wonderful review of the team, Kerrie. I know Catherine & George thoroughly enjoyed working with you. Best Wishes - Laura Lane, Regional Lettings Director

5/5

Trustpilot

Would highly recommend

Would highly recommend. Thank you to Abi (Savills Bishop Stortford). As a buyer, Abi helped us complete on a house we first saw online a year ago with a different agent and couldn’t even get a viewing. Service was professional and supportive and helped us resolve any issues we had. Thank you again.

Richard · 1 March 2023

Agent replied · 29 December 2024

Thank you, Richard, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Abi

5/5

Trustpilot

Great experience, easy and timely

Vivian was always responsive, timely and helpful. Very clear on the process and what I needed to do. I appreciate the clarity and attention to detail.

Francesca · 9 October 2024

Agent replied · 29 December 2024

We are so pleased that everything worked out successfully for you, Francesca. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Mary's exceptional service!

Mary Harries @ 20 Canada Square is a gem! Working with her wasn't just a professional transaction, it was a genuine pleasure. Not only did she deliver everything she promised, but she went the extra mile to meet deadline. Her knowledge, dedication, and positive attitude made a challenging project feel effortless. I felt fully supported every step of the way, and I can't thank her enough for her fantastic work. Mary, you rock!

Sergei · 31 December 2023

5/5

Trustpilot

More amazingness

I wish to continue my praise for Savills, and in particular, my absolutely stellar property manager, Tami Falzon. We began working together around a year ago, and she has been nothing short of amazing.Always responsive, thorough, professional and friendly, she handles every inquiry brilliantly. In a city where this is certainly not always the case, it further underscores the great work that Tami and Savills do every day.Not all property managers are created equal - trust me, finding a good one is so, so worth it! Thanks so much to Tami and Savills for all you do - this very grateful tenant really, really appreciates it :)

Matt · 11 July 2023

5/5

Trustpilot

Wonderful experience with Savills…

Wonderful experience with Savills Marlow. From our very first meeting with Alex and Sophia we have received noting but first class service from start to finish.Both Alex and Sophia were very professional, efficient and extremely nice to deal with.They have done an amazing job selling our house. We could not wish for better and would highly recommend Savills.

Jitka · 4 August 2022

Agent replied · 29 December 2024

Thank you so much for a lovely review, it was our absolute pleasure and we were very happy to help. All the best!Regards,Alex, Sophia and the Marlow team

5/5

Trustpilot

Great service from Jack

Jack Iveson has been a fantastic support during our time in the flat. He has been contactable and managed property management issues with compassion and action to ensure the best outcome for us. Many thanks!

Saad · 1 May 2024

Agent replied · 29 December 2024

Thank you so much for your review, Saad. It's much appreciated. If you need anything further please don’t hesitate to contact us.

4/5

Google

Savills (Louise Kerr) were very quick to respond to our email enquiry about a property which they had just brought to the market. We viewed the same day. As our own property went under offer shortly thereafter the bid process was conducted efficiently and with professionally, especially as Savills client was based overseas making communication, due to time differences, difficult. The buying process was handled efficiently with good communication being maintained throughout the process. Thanks to Savills and Louise Kerr

Graham · 25 June 2024

Agent replied · 23 October 2024

Thank you for your review Graham. Really pleased to hear that Louise in particular was able to assist you through the buying process and was able to help you achieve a successful outcome. With best regards, Simon Ashwell - Regional Director

5/5

Trustpilot

South Hams House Sale - Very Impressed!

I recently sold a house in the South Hams, Devon with Sarah Jane and her team. I have to say I couldn't fault the Savills service. A buyer was found prior to the house going to market, queries were dealt with promptly, and when I had issues with my ongoing purchase Sarah Jane stepped in and facilitated a speedy resolution.

Jenny · 23 April 2022

Agent replied · 29 December 2024

We are very pleased we could help and that you were happy with the outcome. Thank you very much for your review!Regards,SJ

1/5

Trustpilot

House buyer…

We went to look at properties to buy in fife and we have sold our house STC. We saw a house in Falkland fife for sale and immediately called the agent at savills from the number on the For Sale board. We explained that we were interested in viewing and had 3 more days in Scotland in which to do so. We didn't hear back and are now back home as this is now 4 days later. I feel like we lost an opportunity as did the sellers. They should be aware that we are interested in buying their home and we should have had an opportunity to establish if we wanted it.

Deborah · 19 June 2024

Agent replied · 29 December 2024

Hi Deborah, thank you for bringing this to our attention; please know that this is not the level of service we strive to provide. Would you mind letting us know which property you were looking to view? Please email detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Great experience with Bailey as our property manager

We had an excellent experience while renting a property with Bailey Chan as our property manager.

James · 29 May 2026

Agent replied · 22 June 2026

Thank you for taking the time to review our service, James- feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

I can’t thank Catherine enough for helping us find our new home. Catherine was professional, helpful and thoughtful; helping us through every stage of the process which made it free from stress. We can’t be more grateful to her!

EMA · 27 January 2024

Agent replied · 23 October 2024

Thank you for the great review, Emma. Wishing you all the best in your new home. Best Wishes, Laura Lane - Regional Lettings Director

5/5

Trustpilot

So thankful for the exceptional service…

So thankful for the exceptional service provided by Paige Ford and Sevills. As first time renters in the UK, we had a lot of questions and Paige took the time to answer everything and helped us through the entire process. Would definitely recommend Paige as she was very thorough and the process was smooth start to finish!

Mary · 9 August 2022

Agent replied · 29 December 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy your new home!Regards,Paige

5/5

Google

Lottie Cassar and the team at Savills Cobham found us new tenants. Lottie was extremely helpful and found no request a bother to deal with. She made things work for us landlords as well as for the tenants. A pleasure to work with.

Hengameh · 24 October 2023

Agent replied · 23 October 2024

Thank you for your feedback - I am delighted to hear that Lottie looked after you so well and you enjoyed your experience working with the Cobham Lettings team. We look forward to continuing to work with you for many tenancies to come. All the best Laura Lane - Regional Lettings Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Cobham

How many reviews does Savills Cobham have?

Savills's Elmbridge office has 1,993 reviews across two platforms: 149 on Google, 1,844 on Trustpilot (across the whole business).

What is Savills Cobham's rating?

Savills Cobham is rated 4.2 out of 5 across all 1,993 reviews, and 5.0 out of 5 on Google from 149 reviews.

Where is Savills's Elmbridge office?

Savills Cobham, 10 High Street, Cobham, KT11 3DY, Elmbridge, KT11 3DY.

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