Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPleasant experience in getting a tenant
Kim & Patricia are very resourceful, helpful and professional in helping me finding a tenant promptly, supported by the seamless process and regular progress update. Well done and thank you
Eng · 19 May 2023
Agent replied · 26 October 2024
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. It was truly a pleasure to assist you with your Tenancy and we look forward to working with you again in the future!Kim and Patricia
★★★★★ 5/5
TrustpilotGood experience dealing directly with…
Good experience dealing directly with Kristian Lee. Good communication skills and reliable. Grateful
Neha · 4 June 2024
Agent replied · 26 October 2024
Thank you, Neha. I appreciate your kind words I’m glad you enjoyed your experience dealing with me. Kind regards,Kristian
★★★★★ 5/5
GoogleHighly professional, and always available. Andrew and team made our purchase very straightforward assisting in all sorts of ways that one wouldn't ordinarily expect from an agent.
Gower · 11 October 2021
★★★★★ 5/5
TrustpilotSuper professional
Super professional, super responsive, and super helpful! Thanks, James!
GH · 7 August 2024
Agent replied · 26 October 2024
Thank you for the kind review, Ghazi.I do hope that you love your new home.Please do let me know if I can help with anything else.Best wishes,James
★★★★★ 5/5
TrustpilotRegvita Burdiniene
Regvita Burdiniene, the senior property manager for the property I am renting out has been especially helpful.
Faisal · 6 March 2024
Agent replied · 24 November 2024
Thank you for such lovely feedback. Please do not hesitate to contact me should you need anything else in the future.With Kind RegardsRegvita
★★★★★ 5/5
TrustpilotWe've recently completed the renewal…
We've recently completed the renewal with the help from Debbie Pinkham. The communication between Knight Frank and the landlord is quick and effective, everything from renewal to negotiation was done within 3 weeks. Excellent service!
Ares · 2 November 2024
★★★★★ 5/5
TrustpilotVinnie from renewals
Very efficient and responsive in lease renewal
Tony · 30 August 2024
Agent replied · 26 October 2024
Dear Tony,It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVery helpful
Vinnie from the renewal’s team was very helpful with the lease renewal process. Very efficient!
Paddington · 2 April 2024
Agent replied · 24 November 2024
Dear Paddington,Thank you for the lovely review. I wish you all the best.Kind regards, Vinnie
★★★★★ 5/5
TrustpilotFantastic Customer service
Fantastic Customer service with excellent levels of communication all done in a timely manner.
PD · 18 April 2024
Agent replied · 24 November 2024
Thanks very much for your kind words. It was a pleasure to help you with your sale, and we look forward to working with you again in the future!Kind regardsSJ
★★★★★ 5/5
TrustpilotEhteshaam From knight Frank has…
Ehteshaam From knight Frank has excellent service in assisting me to chase the rent from tenant
Wilson · 6 March 2024
Agent replied · 24 November 2024
‘Thank you Wilson! It was a pleasure assisting you in chasing for the rent. Please let me know if you require assistance in the future and I will be more than happy to help.’Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotGood quality service
Quick response to inquiries, kindly support .
泰紀濱野 · 9 August 2024
Agent replied · 26 October 2024
Dear Mr Hamano,Thank you for your kind words. Wishing you all the best in your new home.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotGood Personal Service
The property manager Phill Dunn provided excellent customer service reponding quickly to any queries raised.
Mrs · 13 March 2024
Agent replied · 24 November 2024
It has been a pleasure to look after your property, I hope we can work together again in the future. Phillip
★★★★★ 5/5
TrustpilotWe have received great service from the…
We have received great service from the Property Manager of our property namely Charlie Toyne‑Sewell. He is consistently responsive, responsible, and follows up on any issues. He has been a great help.
A · 24 November 2022
Agent replied · 26 October 2024
Good morning,Thank you for your kind words, I really appreciate it and have a lovely weekend.Kind regards,Charlie
★★★★★ 5/5
TrustpilotKnight Frank is always reliable
Knight Frank is always reliable and they work hard
J · 26 June 2024
Agent replied · 26 October 2024
Dear Indah, thank you so much for your review. I am delighted that we could help you move again!Best wishesWilliam
★★★★★ 5/5
TrustpilotAlways great service by Catrin Baker
Nadia · 15 August 2024
Agent replied · 26 October 2024
Thank you Nadia for your kind review. It is always a pleasure to be able to help.Kind regards,Catrin
★★★★★ 5/5
TrustpilotAlways responsive and helpful.
B.E · 9 September 2024
Agent replied · 26 October 2024
Thank you for your lovely reivew and we are so thrilled the team were so helpful. Knight Frank
★★★★★ 5/5
TrustpilotSwift turnaround from Vinnie at renewal…
Swift turnaround from Vinnie at renewal time
Alan · 15 July 2024
Agent replied · 26 October 2024
Dear Alan,It was a pleasure to assist you.Thanks.Kind regards,Vinnie
★★★★★ 5/5
GoogleMy wife and I couldn't have asked more from an agent. Adam Burlison and Natalie Berthiaud updated us at every stage of the sale process. In fact they usually solved a problem before I was aware there was one! Their advice was always carefully considered; resulting in three serious offers around my asking price. Needless to say we are using Knight Frank for our next purchase. Given their passed performance it shouldn't take long or prove at all stressful.
Dominic · 11 October 2019
★★★★★ 5/5
TrustpilotVery good communication and attention to detail
Prompt courteous communication and response to queries.
Clare · 10 July 2024
Agent replied · 26 October 2024
Hi Clare,Thank you for writing such a kind review. I'm pleased we were able to respond to your queries efficiently and effectively! If you need any further assistance please do not hesitate to contact us.Kind regards,Owen
★★★★★ 5/5
TrustpilotVinnie from renewal
Vinnie from renewalAn efficient and fast handling of the negotiations to renew the contract
Silvano · 27 February 2024
Agent replied · 24 November 2024
Dear Silvano,Thank you for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
★★★★★ 5/5
Trustpilotprompt responses
Summer had prompt responses, very friendly & helpful
Eunice · 21 June 2024
Agent replied · 26 October 2024
I'm glad I could assist you in finding a new home. If you have any more questions or need further assistance, feel free to reach out. Best of luck in your new home!
★★★★★ 5/5
TrustpilotFriendly professional efficient
Liz · 15 October 2025
★★★★★ 5/5
TrustpilotProfessional Real Estate Agency
Brigette helped me renew my lease smoothly.
Özkan · 1 July 2024
Agent replied · 26 October 2024
Dear OzkanThank you for your feedback and glad we agreed a renewal to your lease swiftly. Kind regardsBrigette
★★★★★ 5/5
GoogleCédric Roul provided a property valuation of our let flat in Walton upon Thames and our 4 bedroom house in Claygate. Cédric also commented on our international property near Vancouver Canada in regard to our UK holdings.
Cédric took particular care by taking the time to educate us about mortgages, the current market, ideas on sales and purchase, costings for sales and purchases including stamp duty, agent, solicitors fees and extras. Also commenting on the value of loft conversions and verandas regarding future sales. This gave us a well rounded view of the overall market state and how we will proceed in the future.
Cédric took extensive time with me to talk about mortgage porting and increasing property value for sale.
As a new UK resident with little knowledge of the housing market or housing valuations his advice was very helpful.
Carol · 11 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
