Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKnight Frank's Kensington Lettings team…
Knight Frank's Kensington Lettings team provided outstanding service on the recent letting of my house. The service included marketing the house, identifying good tenants, achieving a competitive rent, advising on between tenancy refurbishments and helping the new tenants with move-in arrangements. This service was carried out in a professional, efficient and friendly manner.
Anon · 18 September 2024
Agent replied · 26 October 2024
Thank you for your wery kind review for the team. We are so pleased you had such a wonderful experience. Knight Frank Kensington Lettings
★★★★★ 5/5
TrustpilotThoughtful and professional help throughout
Throughout our sale the team at Knight Frank have kept us up to date and gave helpful advice at all times.A special mention to their progress agent Giselle Holman who kept us positive throughout her smiley voice over the phone keeping us upbeat at some stressful times.Thank you to all the team
Tim · 1 October 2024
Agent replied · 26 October 2024
Dear Tim & Roma,Thank you very much for your lovely review, it’s more than appreciated.Throughout the face of adversity relating to the chain you remained calm and we had such lovely interactions on the phone and email. It was an absolute pleasure to assist you and both myself, James and the team wish you every happiness for the future.Kind regards,Giselle
★★★★★ 5/5
TrustpilotMalak was extremely attentive and…
Malak was extremely attentive and helpful with the appartment search
Sviatoslav · 18 June 2024
Agent replied · 26 October 2024
Thank you so much Sviat! It was a pleasure assisting you!
★★★★★ 5/5
TrustpilotThanks to Beth Tighe for her support…
Thanks to Beth Tighe for her support and professionalism
J · 2 July 2024
Agent replied · 26 October 2024
Thanks for your review Joel, It was great working with you! Best, Beth
★★★★★ 4/5
TrustpilotGreat experience
Great experience, Timi was very helpful in finding a flat
Varun · 14 June 2024
Agent replied · 26 October 2024
Hi Varun, thank you kindly for the review! If I can help you with anything in the near future, please do let me know.Timi
★★★★★ 2/5
TrustpilotVery unsure about this company bought a…
Very unsure about this company bought a new build from them paid deposit last NOVEMBER after being told on the day that the houses were at roof level and be ready to move into in June. We are now one year later and still no house, surely the seller of the house should be able to tell the buyers when it should be completed. Had I known I would be a year waiting I never would have purchased the house.
Cathy · 25 November 2024
★★★★★ 5/5
TrustpilotEdwin Chan very professionally Tax Accountant
I have been referred to many tax consultants to handle my property tax matters as their fees are cheaper. However , I still stay on with KF Edwin Chan from the tax dept . He is very professional, responsive and efficient in advising on my tax queries . This is particularly important for overseas home owners as we are not familiar with UK tax systems . It’s really nice working with Edwin ;)
Adeline · 7 July 2023
Agent replied · 26 October 2024
Dear Adeline,Thank you so much for the great feedback and also choosing Knight Frank in-house tax services in dealing with your UK taxation affairs. I am glad to be of your service. Thank you so much. Edwin
★★★★★ 5/5
GoogleI must say I'm extremely impressed and I'm confident to recommend this agency and especially Adam Burlison in the sale of our home. From day 1, Adam was friendly and helpful, nothing was too much trouble. Despite the issues that came up, especially in relation to our chain, Adam handled the whole sale spectacularly, with professionalism and most importantly, patience. Thank you very much - your hard work over the last few months has certainly paid off and we are very happy with how everything has turned out.
Elise · 11 October 2019
★★★★★ 5/5
GoogleKnight frank are fantastic - particularly Adam Burlison and Sam. They genuinely take the time to make sure you find the right house - Not pushy at all. They were available 24/7 and really invested time in us. We are so grateful they found us our forever home!
Jannan · 11 October 2019
Agent replied · 23 October 2024
Hi Jannan,
We are delighted we have found your family their new home and look forward to seeing in the high street
Thanks,
Adam
★★★★★ 5/5
TrustpilotExcellent service provided by Jason…
Excellent service provided by Jason Nwimo Thank you Jason
Julie · 27 June 2024
Agent replied · 26 October 2024
Good morning Julie,Thank you for leaving a review, glad I could assist here Warm RegardsJason
★★★★★ 5/5
TrustpilotI highly recommend Knight Frank to all…
I highly recommend Knight Frank to all my friends. They are honest and so professional. It is the third year that I get service from them. Believe me, they are amazing and trustable. I'm going to have my first mortgage with them as soon as possible.
· 19 December 2024
Agent replied · 22 February 2025
Thank you Soraya for your kind words It is such a pleasure assisitng you and we look forward to helping you again in the future. Knight Frank
★★★★★ 5/5
TrustpilotI have just completed a lease agreement with Knight Frank.…
I have just completed a lease agreement which was managed by Knight Frank, The lettings negotiator was James Szalay. James provided an excellent service and led me by the hand from start to finish which made the whole experience so easy and simple and totally stress free. I would have no hesitation in recomending James to my friends and colleagues.
The.peacockshotmail.com · 30 April 2024
Agent replied · 24 November 2024
Dear Freddy,Thank you for your kind words.It was a pleasure working with you, and I look forward to working with you again in the future!Very best,James
★★★★★ 5/5
TrustpilotWe had great experience with Beth
We had great experience with Beth, she is very proactive and help us a lot, she contacted us when the the other property available and give us many options, we really please with all her hard work, even in the end the property not meet our requirement but it was big help for us
Tesa · 15 August 2024
Agent replied · 26 October 2024
Thank you for your kind review Tesa! It has been lovely working with you, and I look forward to hearing fronm you when you are ready to start looking again. All the best, Beth
★★★★★ 5/5
TrustpilotKnight Frank (and Jason Nwimo in…
Knight Frank (and Jason Nwimo in particular) has been incredibly attentive, helpful, and professional since I moved into my flat two months ago, I recently had an emergency key change and they were able to help me sort out the issue within about half an hour. Thank you again, Jason!
Maria · 1 October 2024
Agent replied · 26 October 2024
Hi Maria,I wanted to personally thank you for taking the time to leave such a kind review. It’s great to hear that you've been happy with the service, and I’m really pleased we could assist you promptly with the emergency key change.We're committed to making sure our tenants feel supported, and it's wonderful to know that you’ve had a positive experience over the last couple of months. If there’s ever anything else I can do for you, please don’t hesitate to reach out.Best regards, Jason
★★★★★ 5/5
TrustpilotExcellent service
Ehteshaam Ahmed was most efficient and helpful.
Mee · 25 July 2024
Agent replied · 26 October 2024
Thank you very much for your glowing review, I am glad I could be of assistance! Please do not hesitate to reach out should you require any further assistance.
★★★★★ 5/5
TrustpilotRealistic, professional and a pleasure to deal with
Helen, Leigh and the Stow office team made the sale of our house go very smoothly. They were realistic about expectations and their advice helped sell the property. They were helpful on every level. We received a professional service with the right outcome.
Verity · 26 January 2025
Agent replied · 22 February 2025
Thank you so much for your kind review. It was a pleasure working with you towards the successful sale. Please let me know if we can help at all in the future. I hope you will both be very happy in your new home. Best wishes Helen
★★★★★ 5/5
TrustpilotExceptional performance
Charlotte Moore who manages my flat in Belsize Park is a star. Her proactivity, professionalism and judgement are exceptional, she is invaluable to someone like me who is based at the other end of the world with a 10-hour difference in time zone. Thanks, Charlotte.
David · 30 July 2020
Agent replied · 24 November 2024
Hi David, Thank you so much for your review, it’s always nice to hear your kind words. As always it’s a pleasure working with you too. Kind regards Charlotte
★★★★★ 4/5
TrustpilotKnight Franks Calton Avenue Dulwich…
Knight Franks Calton Avenue Dulwich office were a pleasure to deal with . Between Guiseppe, Holly and chica our purchase of a Rosendale road property went smoothly and with information being conveyed to, and from the sellers in a timely and clear fashion. Would not hesitate to recommend them to buyers
Adam · 24 September 2024
Agent replied · 26 October 2024
Dear Adam,Thank you so much for your kind words and for taking the time to share your positive experience with our Dulwich office! We're thrilled to hear that we were able to assist you smoothly throughout your purchase.Communication is key in making the process positive, seamless, and we're glad to have delivered that for you. Should you need any further assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to working with you again in the future!Congratulations again on your purchase and wishing you best of luck with the move!Kind regards,Giuseppe & the Knight Frank Dulwich team
★★★★★ 5/5
TrustpilotTori and Tom
I mainly worked with Tom , financial advice for mortgages and Tori , in sales. They were both outstanding and delivered exceptional service. Always remaining professional and patience. They answered all my questions and were reliable.
Jules · 8 September 2024
★★★★★ 5/5
TrustpilotVinnie from Renewals was so easy to…
Vinnie from Renewals was so easy to work with!
D · 11 June 2024
Agent replied · 26 October 2024
Dear Denise,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotProfessional & competent
Professional & competent Jamie & team worked with us for many months trying to get our very niche property tenanted, and throughout I was impressed with their professionalism and competence. Every viewing was pre-booked, feedback given afterwards, took the trouble to know the property and details very well, I was thoroughly impressed at how competent their service was.
Maha · 21 May 2024
Agent replied · 26 October 2024
Thank you Maha for your kind words. Its been a pleasure assisting you. Jamie
★★★★★ 5/5
TrustpilotOn the way up!
On the way up! Having got off to a tricky start with KF management, due some teething issues moving in, we have been placed in the diligent, responsive and caring hands of a Senior Property Manager named Michelle. We couldn't be happier with our rental property or the service we receive to maintain it. A top class service with a warm smile
James · 1 March 2024
Agent replied · 26 October 2024
Dear James, thank you for taking the time to provide the review. I am pleased to hear you are happy with the property and the property management service I have provided. I look forward to continuing to work with you and delivering the same high level of service. Kind regards, Michelle
★★★★★ 5/5
TrustpilotI wanted to share my recent experience…
I wanted to share my recent experience with our property manager, Daniel Lloyd. Since he was assigned to us, he has always been responsive, proactive and communicative. He follows up regularly and does not let any request “sit”. He handles it right away. I appreciate his follow through over even the smallest matters. 5 stars for Daniel!
Melissa · 3 June 2024
Agent replied · 26 October 2024
Hi Melissa thank you so much for your very kind words. I look forward to working with you in the future, please don’t hesitate to reach out when you have any issues of questions.Kindest regardsDaniel
★★★★★ 5/5
TrustpilotGreat Experience with Toru Yoshioka
I’ve had a great experience with Toru Yoshioka from Knight Frank as my property manager. He has been responsive and proactive in handling any issues that have arisen with my property. I appreciate the peace of mind knowing that my property is in good hands, highly recommended!
Shirley · 12 November 2024
Agent replied · 24 November 2024
Hi Shirley,Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.Kind regards,Toru Yoshioka
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