Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTina was a Legend! Super kind and followed up so quickly. Working with her was by far my favorite agency I chatted with during our search.
Jim · 7 September 2025
Agent replied · 17 October 2025
Thank you Jim for your kind review. It was a pleasure working with you and assisting with your search.
Tina
★★★★★ 5/5
TrustpilotShantel Sikanartey has been my property…
Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.
Kathleen · 13 December 2024
Agent replied · 25 December 2024
Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel
★★★★★ 5/5
TrustpilotI want to thank Eleanor Davis Marla at…
I want to thank Eleanor Davis Marla at Knight Frank Hyde Park lettings in finding me tenants in a short matter of time,Eleanor was very professional,very informative about the market trends and updating me regularly,Highly recommend Eleanor and the team at Knight Frank Hyde Park lettings Sophia Cath,Kamran,James and Philip Rashed Alkhalifa
Rashed · 14 October 2024
Agent replied · 22 November 2024
Thank you for your kind words, Rashed. It was an absolute pleasure working with you and I am sure your new tenants will have a wonderful time living in your apartment.Eleanor
★★★★★ 4/5
TrustpilotKnight Frank helped me find my current…
Knight Frank helped me find my current place and they have been helpful.Credits to Jason Ung who has been very professional throughout the process and I was able to find a place I like thanks to him.Also thanks to Henry Nwokejiobi for his professional service and I appreciate his support.
AW · 11 November 2024
Agent replied · 22 November 2024
Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.All the best, Jason and Henry
★★★★★ 5/5
GoogleI recently moved into a property in Cobham. Knight Frank is super helpful especially Jamie Vass who took an extra mile to help us settle in. The entire process of securing a house is easy and transparent and I’m impressed by the efficiency and professionalism that Jamie and his colleagues have demonstrated.
AI · 10 October 2024
Agent replied · 25 October 2024
Many thanks Ai, it was a challenging process with such swift timescales to work to but I am glad you have started to settle in. Please do feel free to reach out if I can ever help at all in the future, Jamie
★★★★★ 5/5
TrustpilotJade is a superb advisor
Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.
Sara · 22 October 2024
Agent replied · 22 November 2024
Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade
★★★★★ 5/5
TrustpilotHonestly blown away
Honestly blown away with the level of care and fairness we received working with Knight Frank to rent our flat, especially compared to other agencies we’ve worked with in the past. We worked with Timi specifically and he was communicative, warm, and checked in frequently with us to make sure the leasing and move in process ran smoothly.
Kristin · 28 June 2024
Agent replied · 22 November 2024
Hi Kristin and Will,Thank you for the kind review.If there is anything I can help with in the near future, do let me know!All the best,Timi
★★★★★ 5/5
TrustpilotRosi is a joy to work with
Rosi is a joy to work with. She has a calm, pro-active manner and excellent attention to detail, she looks into matters thoroughly to everyone's benefit. Unbeknown to us, Rosi had recently joined Knight Frank and was thrown into the deep end. Her approach gave us no clue. Rosi offers a safe pair of hands for those lucky to work with her.
JP · 11 April 2024
Agent replied · 22 November 2024
Hi Jenny, Thankyou for your kind words & taking the time to leave a review, it has been a pleasure managing your property & I hope to work with you again in the future. Best wishes, Rosi.
★★★★★ 5/5
TrustpilotPatrick Stewart of Knight Frank…
Patrick Stewart of Knight Frank Battersea has gone over and beyond to get a complicated purchase over the line for us. We finally moved in on Tuesday which would never have happened without Patrick. Fully recommend him to buy or sell your home. Thanks Patrick . 🤩🤩🤩🤩🤩
Lorraine · 13 December 2024
Agent replied · 25 December 2024
Dear Lorraine,Thank you very much for your kind words. Wishing you all the best in your new home!Kind regards,Patrick & the Knight Frank Battersea team
★★★★★ 5/5
TrustpilotWe have had a wonderful experience with…
We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!
Rebecca · 20 May 2024
Agent replied · 22 November 2024
Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie
★★★★★ 5/5
TrustpilotCharlie is reliable and responds fast
Charlie is reliable and responds fast. My new flat is in Notting Hill. I didn’t figure out how to open the door with the keys on my first move-in day. Charlie came to flat within 10min from the office to help me. Many thanks to Charlie and the other trustworthy Knight Frank colleagues.
Yan · 1 September 2024
Agent replied · 22 November 2024
Dear Yan, Thank you for your kind words, I am always very happy to help. Best wishes,Charlie
★★★★★ 5/5
TrustpilotVery positive experience!
Throughout my tenancy process, Yenssi McKenzie-Graham was very communicative and super nice to work with! She promptly answered all my emails and queries, and helped me negotiate with landlord to extend my tenancy end date, keeping me informed about every step. It was very helpful, thank you Yenssi!
Krešimir · 15 November 2024
Agent replied · 22 November 2024
Thank you Krešimir for your positive review! Your kind words truly mean a lot to me, and it was an absolute pleasure working with you throughout your tenancy.As you prepare for your international move, I want to wish you all the best. This is an exciting step in your journey, and I’m sure you’ll thrive in your new destination. Please remember, we’re here for you if you need any assistance or advice! Best, Yenssi
★★★★★ 5/5
TrustpilotProfessional & Prompt Support by Kim & Molly
I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.
Eng · 18 June 2024
Agent replied · 22 November 2024
Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly
★★★★★ 5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.
Ceylan · 14 June 2024
Agent replied · 22 November 2024
Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James
★★★★★ 5/5
TrustpilotGreat experience and excellent service
I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.
Grace · 15 July 2024
Agent replied · 22 November 2024
Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!
★★★★★ 5/5
TrustpilotBeth - Knight Frank, Esher
Beth at Knight Frank Esher office has been an outstanding help in securing our next property. She was professional, efficient and attentive. Additionally, Beth was great at keeping us informed throughout the process. She is pro-active and easy to work with, hence the whole experience has gone smoothly. We would highly recommend Beth and Knight Frank.
R · 28 June 2024
Agent replied · 22 November 2024
Hi Richard, Thank you for your kind words. It has been an absolute pleasure working with you these last few months, I am so pleased we were able to find you your dream home! I’m sure we will continue to cross paths for many years to come. Best,Beth
★★★★★ 5/5
GoogleWhen it comes to Estate Agents this really is the white glove service. Adam Burlison and his team guided us through a tricky purchase and, put simply, went way above and beyond the call of duty to ensure we completed our purchase and got into our new home before Christmas. We are confident in saying our transaction would not have completed without the support of Adam and his super positive and supportive team. From the start of our house search they were the only Estate Agents in Esher to take us seriously as buyers, showing us three houses in the same week on a specific estate where they are experts and clearly the preferred agency by the residents on that estate. Their investment in us paid off as we persevered with a very complex and lengthy transaction that many buyers would have walked away from. Could not recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Milly · 26 October 2022
Agent replied · 25 October 2024
It has been our absolute pleasure to look after you. I will miss our daily calls! Enjoy Christmas in your new home and hope to see you in the high street from time to time. All the best, Adam and the KF Esher team
★★★★★ 5/5
TrustpilotExceptional service from Omar Areef
I had the pleasure of working with Omar Areef at Knight Frank, and I must say, he was truly amazing. Everything from start to finish went exceptionally smoothly. Omar's expertise and dedication made the entire process seamless, and I felt well-supported throughout. I highly recommend Omar for anyone seeking a reliable and professional real estate agent. Thank you, Omar, for your outstanding service!
Daniel · 30 January 2024
Agent replied · 22 November 2024
Dear Daniel, It was a pleasure to assist you with the search and move. I wI wish you all the best, and look forward to working with you again soon.Kind regards,Omar
★★★★★ 5/5
TrustpilotThe company helped me in many ways,
The company helped me in many ways,Screening the tenants, suggesting a fair price to rent my unit comparing to the latests market trends, and offering a fair - quality maintance offers and other valuble things important to me as a landowner.Finllay, many thanks to Joceyln Zahng she was handeling my unit in expecianal yet very proffsional way.
Jaser · 25 May 2024
Agent replied · 22 November 2024
Hi Jaser,Thank you for taking the time to submit the review. It was a pleasure working with you, should you have any question, please do not hesitate to reach out. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotWe had the pleasure of working with…
We had the pleasure of working with Emma Soanes from Knight Frank real estate agency. Emma was incredibly responsive, swiftly liaising with the landlord and assisting in negotiations. Her professionalism and efficiency were remarkable throughout the process. As a Senior Property Manager, Emma demonstrated exemplary skills, making the experience seamless and efficient. Highly recommended.Best regards, Mira and Artem
Артём · 6 May 2024
Agent replied · 22 November 2024
Thank you so much Mira and Artem for your kind review. I am so pleased to hear that you have enjoyed the service and I have contributed to making the time in your home comfortable. All the best for the future, Emma.
★★★★★ 5/5
TrustpilotCatrin Baker - Property Management
We have been working with Catrin since moving into our property in February. Catrin has been very responsive and helpful with getting the right contacts in for things we've needed support with around the apartment. We greatly appreciate her sense of urgency and her help!
J · 6 December 2024
Agent replied · 25 December 2024
Dear Jacqueline and JoeThank you for your kind words. It was a please to be able to assist and have your issues resolved for you. Kind regardsCatrin
★★★★★ 5/5
TrustpilotThank you to Malak for a very positive…
Thank you to Malak for a very positive experience searching for a property to rent in St John’s Wood. She was professional and communicative throughout the process. We came very close to finding our property with Knight Frank, and although in the end we found it elsewhere I would not hesitate to recommend Malak if you are searching.
Sophie · 3 May 2024
Agent replied · 22 November 2024
Thank you, Sophie, for your kind words. It was a pleasure assisting you with your search for a new home, and I am so sorry we couldn't find the perfect place. I wish you all the best in your new home. Let me know if I can be of further assistance. Malak
★★★★★ 5/5
TrustpilotExcellent service from the beginning to…
Excellent service from the beginning to the end, very professional team members, excellent communication. Highly recommended for high end properties!
Serge · 7 October 2026
Agent replied · 10 October 2026
Hi Serge,
Thank you for your kind review. It has been a genuine pleasure working with you and assisting in securing new tenants for your property.
We appreciate your trust in us and wish you all the best moving forward.
Kind regards
Robert & David
★★★★★ 5/5
TrustpilotI am writing to express my sincerely…
I am writing to express my sincerely thanks to Grace Neal! She has been working on delayed payment issue of my unit and provides professional suggestions and greatest following up. I am very happy with the result and want to take this opportunity to express my thanks to Grace and Knight Frank!
Qian · 16 August 2024
Agent replied · 22 November 2024
Hi Lilian, Thank you so much for your kind words! I'm glad I could help resolve the delayed payment issue for your property. Your appreciation means a lot to me and the team at Knight Frank. Take care.
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