Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTimi Adeleye- Knight Frank Belsize Park Lettings
Timi Adeleye from KF was amazing and really helpful in finding our new property. He gave us a lot of honest information and provided insightful recommendations. The process was smooth and easy and Timi was able to progress things very quickly. Very quick to respond to any queries or information.
Ali · 3 December 2024
Agent replied · 26 December 2024
Hi Ali, Thank you kindly for this.It was a pleasure working with you both and I hope you settle in your new home soon!Please feel free to reach out if there is anything else I can do.Timi
★★★★★ 5/5
TrustpilotProfessionalism with tenancy renewals
Last month, when it came time to extend our tenancy agreement, Kasia from the Renewals team at Knight Frank was fantastic. She moved with clear urgency and efficiency and managed the renewal end-to-end. She kept us updated at every step, making the process completely stress-free and securing the desired outcome quickly. Thank you, Kasia!
Kate · 15 March 2026
Agent replied · 19 March 2026
Thank you so much for your kind words, Kate. I’m really pleased the renewal went smoothly. It was a pleasure to help! Kasia
★★★★★ 5/5
TrustpilotExcellent service provided by Vinoath Selvakumar
Excellent service provided by Vinoath Selvakumar. Vinnie assisted me with extension of lease and communication was great so the whole process was easy, quick and smooth. Everything was settled with exchange of just few mails in a couple of days. My experience with Knight Frank has been excellent for the last four years.
Davor · 13 October 2024
Agent replied · 25 October 2024
Dear Davor,Thank you for the lovely review.It was a pleasure to assist you with your renewal.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotGreat Team
Great TeamI have dealt with KF over 18 months on different occasions and found them to be extremely helpful, knowledgeable and fair. Notably, Sasha Gray-Crosby was very much hands on, well-rounded on various aspects of the rental process and posed as a very resourceful liaison for all of our needs. Kudos to the team that I know I’ll be entrusting for future transactions.
Sayer · 22 April 2024
Agent replied · 25 October 2024
Thank you, Sayer, for your incredibly kind review. It is a pleasure managing your property, and I look forward to the future. Sasha
★★★★★ 5/5
TrustpilotSuccessful rental renewal
I would like to thank Vinnie in the renewals team. I had the pleasure of working with him for the recent renewal of our apartment at Southbank. he managed the process very professionally and efficiently as well as negotiating a good rent review in what is currently a fairly tricky market. Well done Vinnie!
Jane · 24 September 2024
Agent replied · 25 October 2024
Dear Jane,Thank you for the lovely review.It was a pleasure to assist you in your renewal.Thank you for choosing Knight Frank again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotKnight Frank top services
I have dealing with Knight Frank for a while now, thier services are at highest standards and they would be ready to help and support or even provide solutions for you. Personally, my property manager Anik Ruparelia is very organised person and he pays attention to every single details. He is always available and I am sure once you start dealing with the, you would understand.
Abdulrahman · 17 February 2024
Agent replied · 25 October 2024
Thank you very much for your kind review, we will do our best to continue this service moving forward. Do not hesitate to contact to us, thanks again.Best wishes, Anik
★★★★★ 5/5
TrustpilotFran is a gem!
5 minutes into our house valuation we knew Fran was 'the one' for us. During our initial meeting she explained the process clearly, didn't blind us with the usual estate agent jargon and made it clear that she would be with us every step of the way. With other estate agents we have been very frustrated with the lack of communication but Fran 'walked the walk' and gave us confidence in Knight Frank. She answered any queries promptly and was proactive throughout the process keeping us fully up to date with all developments. Unfortunately, due to land issues our sale was not as straight forward as expected but Fran dealt with our anxieties offering sound advice and making sure all parties communicated. We are now happily settled in our new home. Thank you Fran and the team at Bath Knight Frank.
Adrienne · 18 December 2024
★★★★★ 5/5
TrustpilotShantel Sikanartey has been my property…
Shantel Sikanartey has been my property manager for two years now. Shantel has always been helpful, professional and deals with all problems quickly. Shantel is very kind and very polite - this in an age when kindness and politeness are falling by the wayside….I wish Shantel well always.
Kathleen · 13 December 2024
Agent replied · 26 December 2024
Hi Kathleen,Thank you so much for your kind words. I very much appreciate your kind review .If there is anything else I can assist you with, please don’t hesitate to reach out.Kind regards,Shantel
★★★★★ 5/5
TrustpilotI want to thank Eleanor Davis Marla at…
I want to thank Eleanor Davis Marla at Knight Frank Hyde Park lettings in finding me tenants in a short matter of time,Eleanor was very professional,very informative about the market trends and updating me regularly,Highly recommend Eleanor and the team at Knight Frank Hyde Park lettings Sophia Cath,Kamran,James and Philip Rashed Alkhalifa
Rashed · 14 October 2024
Agent replied · 25 October 2024
Thank you for your kind words, Rashed. It was an absolute pleasure working with you and I am sure your new tenants will have a wonderful time living in your apartment.Eleanor
★★★★★ 4/5
TrustpilotKnight Frank helped me find my current…
Knight Frank helped me find my current place and they have been helpful.Credits to Jason Ung who has been very professional throughout the process and I was able to find a place I like thanks to him.Also thanks to Henry Nwokejiobi for his professional service and I appreciate his support.
AW · 11 November 2024
Agent replied · 23 November 2024
Thank you for your kind words. We hope to continue providing a high level of professional support and we will ensure your time with us goes smoothly.All the best, Jason and Henry
★★★★★ 5/5
TrustpilotJade is a superb advisor
Jade is a superb advisor - when I was buying my flat, she handled what was at times a difficult transaction calmly and smoothly. She goes above and beyond, and always with a smile. She was, and will continue to be, my go to person for anything KF. Thank you Jade.
Sara · 22 October 2024
Agent replied · 23 November 2024
Dear Sara,I appreciate your kind words, and your trust in me is hugely appreciated, thank you.Look forward to working with you in the future!Kind regards,Jade
★★★★★ 5/5
TrustpilotHonestly blown away
Honestly blown away with the level of care and fairness we received working with Knight Frank to rent our flat, especially compared to other agencies we’ve worked with in the past. We worked with Timi specifically and he was communicative, warm, and checked in frequently with us to make sure the leasing and move in process ran smoothly.
Kristin · 28 June 2024
Agent replied · 25 October 2024
Hi Kristin and Will,Thank you for the kind review.If there is anything I can help with in the near future, do let me know!All the best,Timi
★★★★★ 5/5
TrustpilotRosi is a joy to work with
Rosi is a joy to work with. She has a calm, pro-active manner and excellent attention to detail, she looks into matters thoroughly to everyone's benefit. Unbeknown to us, Rosi had recently joined Knight Frank and was thrown into the deep end. Her approach gave us no clue. Rosi offers a safe pair of hands for those lucky to work with her.
JP · 11 April 2024
Agent replied · 25 October 2024
Hi Jenny, Thankyou for your kind words & taking the time to leave a review, it has been a pleasure managing your property & I hope to work with you again in the future. Best wishes, Rosi.
★★★★★ 5/5
TrustpilotFriendly, professional team
From the moment of contact, to finding and securing a great tenant, the team have been brilliant. So friendly and professional throughout. It was a quick turnaround, which was organised seamlessly. I wouldn’t hesitate to recommend Knight Frank and I shall happily use them again.
Michele · 7 May 2026
Agent replied · 25 October 2024
It was a delight to find you another Tenant Michele, thank you for your great review. Angharad, Jamie & Tina
★★★★★ 5/5
TrustpilotFlat 50 Sharp House: Daniel Lloyd
Daniel Lloyd has been consistently very helpful and timely with his responses to our queries and issues, throughout our tenancy,
Alex · 22 October 2025
Agent replied · 23 October 2025
Thank you for your kind feedback. I am pleased to hear that my support throughout your tenancy has been helpful and timely. It has been a pleasure assisting you, and I remain committed to providing a high standard of service. Should you require any further assistance in the future, please do not hesitate to get in touch.
Daniel
★★★★★ 5/5
TrustpilotWe have had a wonderful experience with…
We have had a wonderful experience with Stefanie Sutch in our experience of finding a new rental home. Communication has been great, she has been accommodating and available as we went into the house a few different times before moving in and she was able to negotiate our asks from the landlord perfectly on our behalf. Thank you Stefanie!
Rebecca · 20 May 2024
Agent replied · 25 October 2024
Dear Rebecca, Thank you so much for your very kind words.It has really been a pleasure to help you with this move. I hope everything goes well in your new home and please let me know should you need any further help from me in the future. Kind Regards,Stefanie
★★★★★ 5/5
TrustpilotCharlie is reliable and responds fast
Charlie is reliable and responds fast. My new flat is in Notting Hill. I didn’t figure out how to open the door with the keys on my first move-in day. Charlie came to flat within 10min from the office to help me. Many thanks to Charlie and the other trustworthy Knight Frank colleagues.
Yan · 1 September 2024
Agent replied · 25 October 2024
Dear Yan, Thank you for your kind words, I am always very happy to help. Best wishes,Charlie
★★★★★ 5/5
TrustpilotVery positive experience!
Throughout my tenancy process, Yenssi McKenzie-Graham was very communicative and super nice to work with! She promptly answered all my emails and queries, and helped me negotiate with landlord to extend my tenancy end date, keeping me informed about every step. It was very helpful, thank you Yenssi!
Krešimir · 15 November 2024
Agent replied · 23 November 2024
Thank you Krešimir for your positive review! Your kind words truly mean a lot to me, and it was an absolute pleasure working with you throughout your tenancy.As you prepare for your international move, I want to wish you all the best. This is an exciting step in your journey, and I’m sure you’ll thrive in your new destination. Please remember, we’re here for you if you need any assistance or advice! Best, Yenssi
★★★★★ 5/5
TrustpilotProfessional & Prompt Support by Kim & Molly
I am very pleased with the professional and prompt support by Kim Brooke & Molly Major who helped me find a good tenant for my apartment. They provided me with end-to-end process clarity and seamless tenant onboarding alongside timely and complete payment. Thank you Kim & Molly for your outstanding work & effort which I truly appreciate.
Eng · 18 June 2024
Agent replied · 25 October 2024
Dear Eng,Thank you for such a kind review. We're pleased we managed to help you find a good tenant and make the process smoother for you. If you need any further assistance please do not hesitate to contact us!Kind regards,Kim and Molly
★★★★★ 5/5
TrustpilotI had an exceptional experience with…
I had an exceptional experience with James in finding my perfect apartment. He was incredibly helpful and attentive throughout the entire process. I was overseas and he visited the apartment and gave me a virtual tour. I appreciate his dedication and professionalism. I highly recommend James for anyone looking for a reliable and committed real estate agent.
Ceylan · 14 June 2024
Agent replied · 25 October 2024
Thank you for the kind review, Ceylan.I look forward to helping you again in the future!All the best,James
★★★★★ 5/5
GoogleWe recently sold my parents family home having lost our Dad. We chose the Cobham branch of Knight Frank initially because we felt their evaluation was fair, very informative and we didn’t get a feeling of oversell just knowledge and professionalism. George Pratt and the team could not have been nicer and more helpful. The house sold very quickly but due to a number of reasons outside their control the sale took a while longer and was little more complicated than it should have been George was constantly on the case and keeping us informed of what was happening. At a time that was very emotional for us George took the strain which was both reassuring and much appreciated. I would highly recommend Knight Frank and would definitely use them again.
Pat · 25 October 2022
Agent replied · 24 October 2024
Dear Pat, Thank you very much for your kind words, it was a pleasure working with you, Kind regards, George and the Knight Frank Cobham team
★★★★★ 5/5
GoogleHaving not moved house for nearly 30 years it was not a process we were looking forward to. However we made the right choice when we went with Knight Frank in Cobham. We cannot fault the service they provided from start to finish, it was faultless. The Cobham office has a first class team, but a special thanks to George who’s communication throughout was exceptional and kept the process on track and that in turn led to a relatively speedy exchange and completion. Once again a huge thanks to the team Simon & Cathy
Simon · 25 October 2022
Agent replied · 24 October 2024
Dear Simon and Cathy, it was a pleasure working with you both on your sale. I hope your onward move goes well and you enjoy your new home! Best wishes, George
★★★★★ 5/5
TrustpilotGreat experience and excellent service
I worked with Ines to find a flat in Notting Hill. She was incredibly helpful, knowledgeable, attentive, and truly a pleasure to work with. The process was very efficient and Ines made sure all of my questions were answered. Would definitely work with Ines again and highly recommend she and her team to any buyers/tenants.
Grace · 15 July 2024
Agent replied · 25 October 2024
Hi GraceThank you for your kind words, so happy to hear you are enjoying the flat.It was an absolute pleasure to assist you, see you around Notting Hill!
★★★★★ 5/5
TrustpilotExtremely professional service
Knight Frank were respectful, honest, professional and calm all the way from first marketing our property to eventual completion day. Would highly recommend them.
Katie · 17 September 2026
Agent replied · 23 September 2026
Thank you so much for your 5-star review. I’m really pleased you had such a positive experience. It was a pleasure to work with you, and I wish you all the best with your move.
Kind regards
Sion and the Knight Frank Windsor team
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