Knight Frank Cobham Sales reviews in Elmbridge

★★★★★ 1/5

Trustpilot

Never again

We bought the house, but will not be dealing with Knight Frank Dulwich ever again. They are 100 percent on the sellers side and in fact created such a hostile environment that we almost pulled out of the sale. Sales tactics from the estate agent felt wholly unprofessional and personal.

Rosanne · 8 September 2024

★★★★★ 5/5

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Josh Ward‑Brickett Takes care of our…

Josh Ward‑Brickett Takes care of our interface with the landlord and he has been very helpful listening to each and every concern (and there were two months last year where lots of things happened all together) and addressing each and every one of them so that resolutions were found. Very happy with Josh and with the knight Frank service

Nadia · 28 March 2024

★★★★★ 5/5

Google

In what turned out to be a long, complicated sale process, I can highly recommend Knight Frank Cobham for their diligent, committed approach throughout. Special thanks to James Harvey who steered this sale to its positive result - James skilfully negotiated hurdle after hurdle and always put his client first. This sale would not have happened without James's drive, responsiveness and patience under pressure, so we are truly grateful to him for his efforts!

Matthew · 25 October 2020

★★★★★ 5/5

Google

We would like to say that from our first visit to Knight Frank when we were introduced to Charles Davenport our journey to find a buyer for our family home was made simple. we hadn't move for 40 years and were woefully out of date but selling was if not a delight as we are sad to go, it was certainly trouble free. Thanks to Charles who was either with us or on the end of the phone. Thank you very much we cannot recommend the company highly enough

Jill · 26 October 2017

★★★★★ 5/5

Google

Knight Frank and in particular James Harvey have been able to find some good potential buyers for our house, even through the very quiet Christmas period. We finished up with 2 very good potential purchasers wanting to purchase our house, and we selected one who was so very keen to buy it. They proceeded rapidly to exchange and completion. Throughout the whole of this process James and the Knight Frank team have been exceedingly helpful and proactive, checking into the various issues and negotiating exceedingly well on our behalf. Thank you for all your assistance.

Nigel · 26 October 2017

★★★★★ 5/5

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Anik was really helpful as a property…

Anik was really helpful as a property manager. Great service. Would recommend

Krisp · 5 March 2024

★★★★★ 5/5

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Shoutout to Summer White for being…

Shoutout to Summer White for being super helpful !

Daniel · 1 May 2024

★★★★★ 5/5

Trustpilot

Good property manager

Anastasia has been supportive of my requests whenever I needed.

Arjan · 9 April 2024

★★★★★ 5/5

Trustpilot

I dealt with Sam to rent my flat

I dealt with Sam to rent my flat. Good diligent service

Michael · 19 March 2024

★★★★★ 5/5

Google

Charles Davenport and all his team at Knight Frank in Cobham provided a first class service not only when selling our home but when purchasing our new home through them. Nothing was too much trouble and they consistently went above and beyond in providing advice and supporting us through what is always a very stressful time. Thank you so much.

Michelle · 27 February 2024

★★★★★ 5/5

Trustpilot

Emma Soanes is warm and kind

Emma Soanes is warm and kind. Loving her service.

Dian · 28 April 2024

★★★★★ 5/5

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Wendy Gilchrist was incredibly helpful…

Wendy Gilchrist was incredibly helpful and efficient in contract renewal

Nadia · 4 April 2024

★★★★★ 5/5

Trustpilot

Louna Del Barrio was wonderful

Louna Del Barrio was wonderful Many thanks

Mohammed · 31 May 2024

★★★★★ 5/5

Google

Submitted on behalf of our client: "Charles Davenport and his team in Cobham have assisted me on the sale of 3 properties in the last 7 years, the most recent of which was in July 2016, and on each occasion I have greatly valued the wise counsel and reassuring advice provided. While great market knowledge and a highly professional approach are an extremely powerful combination, Charles never lost sight that property transactions are rarely straight forward and he remained highly attentive throughout each sale, ultimately delivering fantastic results. Charles manages the whole process with the greatest of professionalism and sensitivity. An unconditional recommendation. John Grimwade"

Sarah · 26 October 2016

★★★★★ 5/5

Google

Knight Frank: Adam Burlinson Being skeptical of real estate agents, I was not confident this purchase would be any different. We were introduced to Adam Burlinson in Cobham who completely dispelled that myth. From the moment we were introduced, Adam was a problem solver and always searching for a way to move forward when the process became difficult. He continually communicated with all relevant parties in a professional and proactive manner ensuring everyone’s expectations were managed and more importantly nothing was lost in translation. Of all the agents in the chain Adam was definitely our go-to guy, you could trust him when he said he was going to do it…he would. Adam went over and above what his job required and to be honest, without him we are sure that the chain would have collapsed. More importantly to us, you never had to ask him to do anything he had the experience and knowledge to preempt the next move which is priceless to a buyer and vendor. When the time arises to buy or sell in the future our first call will be to Knight Frank. They are by far the most professional agents in the industry.

J · 26 October 2016

★★★★★ 5/5

Google

I have bought and sold a few times over the years but the experience at the hands of KF Cobham was by a long way the best ever. The whole team at KF were fantastic - friendly , competent and committed to achieving the end result. Adam Burlison, partner at KF was truly outstanding and definitely went that extra mile to ensure an acceptable offer was forthcoming and then to see the whole process through to completion. The chain was complicated and required Adam to establish multiple relationships with other agents and solicitors throughout the chain. He was always very clear, communicated brilliantly and was firm but fair and always friendly in his dealings with others.He is a consummate professional and always made it seem easy even in the most difficult moments. Amazingly, I actually enjoyed the whole house sale experience with KF and very quickly came to see Adam as a colleague rather than just a service provider. Its great to work with like minded people who are good at their jobs, very refreshing! Yes I would choose KF again and again and recommend to friends.

Mick · 26 October 2016

★★★★★ 5/5

Google

I am a Property Solicitor with many years’ experience in conveyancing transactions. I rarely give reviews but feel compelled to do so due to the levels of service from Adam and his team to a deal in which I was representing a client further down the chain. You never know the value of an experienced and quality Estate Agent until the chain is close to collapse. The intervention by Knight Frank Cobham no doubt saved the chain and moved many people into their new homes. A superb job and no hesitation in recommending the team.

Mr · 26 October 2016

★★★★★ 5/5

Trustpilot

Bought new house and sold old house…

Bought new house and sold old house with Helen at Knight frank. the process was smoother than what I'd been told of estate agents and Helen was very helpful throughout and patient when our solicitors dragged their heels.

Edward · 14 June 2024

★★★★★ 5/5

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Oscar was awesome 🤩

Suzetta · 16 July 2024

★★★★★ 5/5

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We have been really pleased with our dealings with Knight Frank

We have been really pleased with our dealings with Beth at Knight Frank. She is very responsive, has a great attention to detail and it is clear she is working very hard on behalf of both tenant and landlord to make everyone happy. Very professional and very easy to deal with. Highly recommend.

Samantha · 28 June 2024

★★★★★ 1/5

Trustpilot

Never renting with Knight Frank again. TDS timeline for deposit return is ignored and no consideration for tenants during and at the end of the tenancy.

I ended my tenancy 1 month (4.5 weeks) ago, and received the check out report 3.5 weeks ago, but Knight Frank still hasn’t returned my deposit and hasn’t even informed me what deductions they are intending to make. Despite my numerous requests to return the deposit in full (as we left the property in good condition and have evidence against the inconsistent claims the check out report is trying to make), all I receive in return is that the property manager is still processing the charges with my landlord. This comes after he indicated he required “a couple of days” to get back to us following the receipt of the check out report. These “couple of days” was 3.5 weeks ago. The latest ‘update’ after I re-requested my deposit back, was that he was waiting for quotes on the charges he intends to put on us. This update was over a week ago. All this keeping in mind that TDS stipulates that the deposit should be returned within 10 days of the tenant requesting it. It is clear they never had any intention of going through this process swiftly. I asked about the expected timeline when I moved out and got a generic response that it’s all dependant on myself and the landlord. I have been actively involved and it’s Knight Frank dragging its feet. As usual they act only for the landlord and ignore the financial and emotional strain this has on the tenants. Keeping in mind this is after a 2 year tenancy which included a rat infestation and a broken boiler in the middle of winter, amongst a tonne of other issues (like waiting 6-8 weeks for repairs flagged on check in to be resolved).I have rented with a range of agencies before and I have never been treated this way. Stay away from Knight Frank - they might have flats that look nice but you’ll find yourself paying a high rent and having to put in an unreasonable amount of effort to get things resolved. All this while after the terrible experience you have had, they will try to keep your deposit too. PS if you submit a formal complaint to KF they will respond within 28 days - not particularly helpful if your property manager is the one holding up the process.

Marta · 20 September 2024

★★★★★ 5/5

Trustpilot

Robin Macdonald from Knight Frank

Robin Macdonald from Knight Frank has made the whole maintenance and upkeep of our property in Wapping/Shadwell an easy, stress-free process. He's always available one email away, with very helpful responses, and always quick to action. He's a great ambassador to the company!

Nicolas · 5 December 2024

★★★★★ 5/5

Google

From our first initial meeting with Charlotte, who clearly knew the market and the area exceptionally well - Ben South - Lettings Negotiator - well versed and knowledgable in the field of Lettings, up to date with ever changing current standards who found us our exceptional lovely new tenants - the handling of this transaction has been smooth and flawless from start to finish. As landlords for over 15 years, this has been a professional and very enjoyable process. We could not have wished for more. Many thanks to Ben and Charlotte at Knight Frank Cobham.

Annie · 27 October 2015

★★★★★ 5/5

Google

Adam Burlison provided us with outstanding advice and service throughout the process of our recent move. Recommended “guide pricing” did indeed produce the competitive situation that was hoped for. Adam proved to be an excellent communicator throughout the process and kept us fully informed with regard to progress, or lack thereof, so we never felt to be “in the dark” at any time. When things became difficult Adam stayed cool and fully supportive. He never appeared to be flustered even though his own personal house move was coincident with ours. We felt total confidence in Adam throughout the process which helped us enormously at a stressful time. We would highly recommend Adam Burlison and Knight Frank to anyone.

Stuart · 27 October 2015