Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
Brian · 12 July 2022
★★★★★ 5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
Bianca · 30 January 2023
★★★★★ 5/5
GoogleLizzy in Weybridge was very helpful and efficient, she was lovely to work with and gave us great service.
Cindie · 10 February 2017
★★★★★ 1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
Stephen · 26 February 2022
★★★★★ 5/5
GoogleFabulous team at John D Wood Weybridge...all viewings conducted professionally....Danielle responded to our queries and enquiries so efficiently! Highly recommended!
Jane · 11 October 2021
Agent replied · 24 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
RW · 2 July 2020
★★★★★ 5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
Toni · 13 February 2022
★★★★★ 1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
Bilge · 4 October 2021
★★★★★ 1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
Richard · 30 July 2022
★★★★★ 1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
Michael · 25 July 2020
★★★★★ 5/5
GoogleAdrian has been fantastic with my purchase. Very helpful, professional and trustworthy.
Funda · 26 October 2017
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
John · 13 September 2024
★★★★★ 5/5
GoogleExceptional service received from start (Vince Dennington) to finish (Tom Barham and the wider team at the Weybridge office). Great level of communication, follow-up, and expertise. I would recommend them to anyone thinking of selling in the area
Olly · 11 October 2022
★★★★★ 5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Tiffany · 10 April 2023
★★★★★ 1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Celeste · 23 December 2023
★★★★★ 5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.
I’d recommend them highly.
Ameet · 24 October 2023
★★★★★ 5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
Carlotta · 9 March 2022
★★★★★ 5/5
GoogleRating only, no written review.
Stephen · 7 October 2026
Agent replied · 11 October 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
★★★★★ 5/5
GoogleWe were very happy with the service from John D Wood, led by Adrian who found us a wonderful house and helped us get the transaction done easily. If we were to move again, we'd use John D Wood again in a heartbeat.
RACHAEL · 27 October 2015
★★★★★ 1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Andrew · 6 August 2020
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
JE · 22 June 2021
★★★★★ 5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Paul · 18 February 2022
★★★★★ 5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Nicky · 11 February 2022
★★★★★ 1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
L · 22 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.