Every review we hold for the Elmbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI lived with Mum over the past 20 years - sadly she was diagnosed with cancer a couple of years ago, which resulted in me convincing Mum to downsize and buy a more 'open plan' house with easy access that would facilitate Mum's failing health. John D Wood found us a fantastic home.
After my mother sadly lost her battle with cancer last year, as the executor, I put her house on the market again with John D Wood. I wanted to sell it at the same price Mum bought it for, or at least hope that for more, but Olivia at John D Wood was firm that the property was not worth what we had paid for it. After many viewings over last Christmas, I received many offers. Olivia wanted me to accept the very first 'low ball offer' so I didn't have the stress of dragging out the selling process, which was frustrating! I held firm on not settling for any offers less than what my mother bought the house for and was happy to solely deal with Chris Chambers on future communications and the day to day viewings and feedback. Chris was a complete delight. I absolutely adored dealing with him. He had a good sense of humour, was extremely empathetic to my circumstances and sincere. He held out and shared my vision. Chris was very patient. I did end up selling the property for exactly the same price that my mum paid for it, which despite wishing for more, knowing how fickle the housing market is, I was delighted.
I cannot recommend Chris Chambers / John D Wood highly enough. Olivia and Chris really know the business and although Olivia is all 'business' and very realistic, Chris was the one that kept me positive and carried out the majority of the viewings.
Thank you Chris for being a friend and a little superstar when I needed one.
Jennifer · 8 December 2025
Agent replied · 22 December 2025
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleOur experience with Scarlett and Victoria has been nothing short of exceptional. From the very beginning of our tenancy application, they have consistently demonstrated the highest level of professionalism and dedication.
One of the most impressive aspects of their service was their incredibly swift response time. Any query or concern we had was addressed almost immediately, which provided great peace of mind. They are extremely cooperative and client-oriented, always taking the time to understand our needs and provide tailored solutions.
Their approach is both well-balanced and correct. We felt fully supported through each and every stage of our tenancy journey.
Working with Scarlett and Victoriia was an amazing experience. They are a true asset to their agency!
Otabek · 23 October 2025
Agent replied · 23 October 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotWorked with Warren in the Wimbledon…
Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).
Matt · 12 June 2026
★★★★★ 5/5
GoogleDenell Blake at John D Wood in Weybridge is a very pleasant agent to work with, engaging with you while also allowing you to experience the space for yourself. He is an effective negotiator, managing a fair balance between buyer and seller, and he demonstrates strong intuition when it comes to matching individual requirements to the right property. Denell’s professionalism stands out, he’s reliable, well-informed, and communicates clearly throughout the process, making the whole experience smooth and stress-free.
Arthi · 9 April 2025
Agent replied · 8 May 2025
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleLANDLORDS PLEASE PLEASE READ AND NOTE - YOU HAVE BEEN WARNED
I am a long term land lord with JD Wood (over 10 years). My tenant paid the rent 12 days ago and I have not received it yet!
Obviously this is causing me huge admin problems. My phone calls remain unreturned and I still don't know when/if they will pay me. There is absolutely no excuse for not honouring this payment and just ignoring me makes it worse. As a long term client I am deemed un important. This is a totally UNPROFESSIONAL way to behave and shocking to both me and the tenant.
Liz · 20 February 2025
Agent replied · 8 June 2025
Dear Liz Flavell,
Thank you for taking the time to leave us a review.
We are very sorry that your rent was delayed while our lettings department switched bank accounts. Unfortunately, the delay was unavoidable, which is why we informed landlords months in advance.
I understand you have been in touch with the branch directly and have already agreed a resolution.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBrilliant experience with Battersea Lettings…
We recently had a brilliant experience with the Battersea Lettings team of John D Wood. Oliver Taylor was extremely helpful - highly responsive and efficient, and was proactive to get our rental over the line. He was also very professional and pleasant to work with. Highly recommended.
Nicola · 2 September 2026
★★★★★ 5/5
TrustpilotDavid Alexander, associate director of John D Wood property
I have known David Alexander, the associate director of John D Wood &Co London, country & international property for more than 15 years and my property In London has been managed by his agency from time to time. David is very professional and always gives me very practical and helpful advice when I need it. I highly recommend David to be your property manager.
Cherry · 22 April 2026
★★★★★ 5/5
TrustpilotThank you so much to Bradley Gilchrist…
Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.
Susan · 27 April 2026
★★★★★ 5/5
TrustpilotAndrew Simpson was extremely helpful…
Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.
Alicja · 13 August 2026
★★★★★ 5/5
TrustpilotJohnny Moore John D Wood Review
From the very start Daniel White and Jane Marshall made me feel, not just that I was in safe hands, but that I was dealing with two people who are extremely professional and experienced. I never felt pressured or rushed and their communication skills, support, and calm reassurance has made the whole process of selling my house a positive one.
Johnny · 25 April 2026
★★★★★ 5/5
GoogleWe currently have our property under offer with the great sales team in Weybridge. Olivia has been honest and open from the beginning providing a great wealth of knowledge, both Chris and Dennell have provided a great services and constant feedback. Highly recommend!
Victoria · 8 December 2025
Agent replied · 22 December 2025
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotWe had a great experience selling through John D Wood
We had a great experience selling our house through John D Wood, Southfields. The whole team was very helpful throughout the process, and Lewis was particularly professional, patient, and efficient in helping us overcome the inevitable hurdles that arise during a house sale. A big thank you to everyone involved.
Flora · 4 June 2026
★★★★★ 5/5
GoogleWe had a great experience with JD Wood in Weybridge. Ruby handled the negotiations and the correspondence between the owners and lawyers and Quinton did most of the viewings. What an amazing team, Ruby was always quick to respond and kept us informed the whole way and did everything to make both sides happy and Quinton was like something out of grand designs, pointing out all the things we could do with the property and how to maximise the space and opportunities. Felt like we got a bonus experience when buying our first home. Would highly recommend working with this team and enjoy the personal touches that come along the way.
James · 8 June 2024
Agent replied · 24 October 2024
James thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotOur sale of a property in Surbiton
Our sale of a property in Surbiton was complicated by the fact that everything had to be managed from overseas. We were fortunate in being directed to John D. Wood and Co at the Surbiton branch, where we have nothing but praise for the professionalism and efficiency of Luke Dwyer and Theo Harding. There were many issues which caused delays in the process of this sale, but at all times Luke was quick to be in touch and to advise on the way forward. Although we did not meet in person, we very much appreciated his reassuring manner as we negotiated both legal and practical setbacks.
JustAnswer · 15 August 2025
★★★★★ 5/5
TrustpilotProfessional and helpful
Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.
B · 14 May 2025
★★★★★ 5/5
TrustpilotMy experience with John D Wood & Co was…
My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.
Hannah · 21 May 2026
★★★★★ 5/5
TrustpilotGreat experience
I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him
Cliente · 20 April 2026
★★★★★ 5/5
TrustpilotJane was extremely helpful
Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.
Jack · 8 May 2026
★★★★★ 5/5
GoogleI highly recommend John D Wood. Lovely staff that go above and beyond to help.
I had dealings with Chris and Olivia. Both of them were on top of all the problems we had with the sale. Chasing and doing everything they could, to get the sale sorted.
I have already recommended them to friends of mine who are looking to sell in the future.
Jo · 8 December 2025
Agent replied · 22 December 2025
Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had an excellent experience with J.D Wood in Weybridge, in particular working with Chris Chambers, who was very helpful during the process of of buying my first home - great support of a first time buyer. He gave nudges and advice at crucial moments. In all, an excellent experience and I hope to work with Chris and the Weybridge branch in the future.
L · 8 December 2025
Agent replied · 22 December 2025
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to Scarlett and the John D Wood team who helps us move into our new home with a very quick, smooth and enjoyable process! We are very happy with the service provided and would absolutely recommend :)
Karl · 8 April 2025
Agent replied · 8 June 2025
Thank you for your 5* review and recommendation Karl. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChris Chambers is the best estate agent, can’t recommend highly enough- thanks Chris
Kate · 8 December 2025
Agent replied · 22 December 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleBea and the team found me great tenants who have been at my property for many years. Victoria is super-efficient at sorting out any admin problems that arise.
Audrey · 15 May 2025
Agent replied · 8 June 2025
It’s really lovely to read another 5* review Audrey. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just bought a property with the help of JDW. The whole process went very smoothly and we cannot fault the service. The agent, Quinton, was helpful and professional. Every request was dealt with promptly and considerately. I wouldn’t hesitate to use the company again and would highly recommend Quinton to anyone looking for top quality service with a personal touch.
Taryn · 25 October 2023
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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