Hamptons Esher Sales reviews in Elmbridge

★★★★★ 1/5

Trustpilot

Don’t trust this company anymore

I have a very terrible experience with this company in St .Albans ! I was cheated by the salesman Sujad Hussain which told me to add the property buying offer is just for his favour or owner , not me ! Actually he didn’t fully notify me what the seller’s reply for my offer negotiations so , at the meantime,the other buyers keep on viewing the property even the seller get my offer ! ( this offer was told by this salesman said which seller request this amount) After my offer failure , this salesman told me that there was buyer offer higher to the sellers and actually the seller told him that the offer he told me to put was ONLY JUST MINIMUM REQUIREMENT for his consideration before he make the decision …OMG …my offer to seller is just for fun…if he told me before the whole story , I will sure change this offer ..I couldn’t imagine a salesman quality like this company…..

Simple · 1 October 2023

★★★★★ 5/5

Trustpilot

Hamptons are the best

We have enjoyed very strong customer relations with Hamptons management team. Rebecca Hitchman and her colleagues have provided us with with excellent management and support and given us the confidence to just "leave it to them"!Many Thanks Enjoy your new role Rebecca

Sally · 29 November 2022

★★★★★ 5/5

Trustpilot

Great management with Shardai

I have been renting through Hamptons for 6 months now and Shardai my Property Manager has always been super helpful. As a landlord and tenant myself I know how vital it is to be on the ball and Shardai is just that.

Jayne · 26 November 2022

★★★★★ 2/5

Trustpilot

Distressing

Individually super people, as a bunch totally hopeless and extortionately expensive.I contacted Marlborough branch to get a rental valuation. Amber came out and was charming, saying she had someone who would take the property immediately. I gave strict instruction as to what I required and that was acknowledged but totally ignored. Conditions that were intrinsic part of the contract ignored saying afterwards that they don't take up sureties even when it is part of their contract. One of the conditions was that everything was to be in hard copy but I only received the rental agreement three weeks after the tenant moved in. Extra keys were cut contra to my instruction and the agent, Karen, took it upon herself to collect the keys from a key safe, ensuring that my contracted cleaners could not gain access on the day and I live 250m away. Hopeless, charming but hopeless. Don't go there, it is expensive and they ignore all instruction, even charging over £300 to print out a tenancy from a template. There are other independent agents locally and go there for service and peace of mind, rather than be ignored and taken to the cleaners.

John · 25 September 2023

★★★★★ 5/5

Trustpilot

Nick is easy to work with

Nick is easy to work with, always professional and understanding while waiting for PCC approval with any work needed to the property.

Cheri · 1 May 2024

★★★★★ 2/5

Trustpilot

Impossible to reach

I am renting a place, and my landlord asked me to move out a week earlier than the contract was supposed to end. I have paid the rent for that period already, but agreed to this, given they would refund me. This was over 3.5 MONTHS AGO, and they still seem to have not made any changes to the contract. I reported this to Hamptons 21 days ago, following their email asking if I would like to extend my tenancy... (I assumed they knew about the changed dates, but looks like the landlord didn't inform them about anything). I have sent multiple emails to Hamptons, but haven't got any response from them. I really don't know what to do and if I will even get my money back... Really hoping someone from Hamptons sees this and gets back to me. :(

Dav · 23 September 2023

★★★★★ 5/5

Trustpilot

Giving Harleigh Doherty in rentals an easy 5*…

Giving Harleigh Doherty an easy 5* review!Our rental had been very problematic and frustrating and when Harleigh took over the day to day management she used her plentiful supply of common sense as wellas backbone to deal with our tenant and make our lives much more peaceful. Harleigh’s speed of response is very impressive, she is extremely competent and at the same time a delight.

Gillian · 30 July 2024

★★★★★ 5/5

Trustpilot

Hamptons Reigate brilliant!

Hamptons Reigate have been brilliant. kept good communication and always happy to help.Donna was the lady dealing with us and she was so friendly.Would certainly recommend!

Kelly · 22 October 2019

★★★★★ 5/5

Trustpilot

I have been renting with Hamptons for…4 yrs

I have been renting with Hamptons for over 4 yrs. In that time, I have dealt with Lucy the Property Manager many times. She is efficient and deals with any maintenance issues promptly and effectively. Great to be in such capable hands!

Melissa · 15 November 2022

★★★★★ 5/5

Trustpilot

Excellent service!

Have moved into my new property in 2018. There were a few issues occured since then, but all of them have been fixed very quickly, my property manager Judy from Hamptons Berkshire managed all inquires very quick and well. Thank you for the great service, Judy!

Oleg · 29 May 2022

★★★★★ 5/5

Trustpilot

Tia Gooden - Property Manager

Outstanding communication skills, and thoroughly reliable with all issues and queries raised. Tia is unquestionably the ambassador Hamptons International would look to make all staff.

Joshua · 11 February 2020

★★★★★ 5/5

Trustpilot

Property Manager

I confirm that Tia Manger (Senior Property Manager) was the property manager for my property rental in Westcott from 2018 until I sold it in April 2024. I further confirm that Tia performed her duties in professional manner which I found invaluable. I would have no hesitation in employing Tia again should the circumstances arise. In the meantime I wish Tia every success in her future endeavors.Best regards,Gareth Norman

Gareth · 14 May 2024

★★★★★ 5/5

Trustpilot

Lucy Desborough at Hamptons is our…

Lucy Desborough at Hamptons is our managing agent and is a can do lady, whatever needs doing will be done almost immediately with minimum of fuss. Her efficiency is amazing as is her knowledge of properties.We also always have wonderful results with Holly Erarslan in lettings who really goes the extra mile, also with Elizabeth Kenefick end of Tenancy Team Manager. What a team, couldn’t manage without them.

Linda · 23 April 2024

★★★★★ 5/5

Trustpilot

Excellent professional service from…

Excellent professional service from Sharon and the letting teamSharon was always available and resolved questions quickly .Sharon is a credit to Hamptons

MIKE · 23 April 2024

★★★★★ 5/5

Trustpilot

Hamptons

My property has been managed by Hamptons for nearly 15 years and Annabel from the Islington office has been my property manager for a few years now. She is extremely organised and has handled numerous repairs and renovation projects for me, communicating well at all times. I would thoroughly recommend Hamptons on this basis. Living in Australia, it's reassuring to know that my property is in safe hands with Annabel.

Clare · 23 April 2024

★★★★★ 5/5

Trustpilot

A high quality professional service

Choosing an estate agent isn’t easy but we’re very pleased we went with Hamptons to sell our house. Martin and all the team really worked to understand the house and the sort of buyers that it would suit. They managed all the viewings very efficiently, gave us well-evidenced advice, and when we got an offer that we were happy to accept, they were very responsive in supporting us through every stage of the acceptance to exchange of contracts process.

Rpt-Rpt · 5 October 2023

★★★★★ 5/5

Trustpilot

Six years of excellent service from Hamptons at Banbury

This is my sixth year of using the Property Management service at Hamptons Banbury for my rental property, and I remain delighted with the quality of service provided. My Property Manager, Max Barnes, is courteous and professional and always responds promptly and effectively to issues raised by me or my tenants. The service is also helpful and proactive with regard to legal compliance issues. I would definitely recommend it.

P · 9 May 2024

★★★★★ 1/5

Trustpilot

Following my review of Hamptons Chelsea…

Following my review of Hamptons Chelsea and their senior head of sales Nick Hubner, I received a formulaic reply from Hamptons saying they were taking my comments seriously and would I email my details for them to contact me, which I did. Guess what? They never contacted me...Definitely very poor follow up and customers' service. Company to be avoided.

Francoise · 14 September 2022

★★★★★ 5/5

Trustpilot

Mandy is a cooperative manager and a…

Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.

Ghassan · 14 April 2024

★★★★★ 5/5

Trustpilot

Always helpful in providing suggestions and/or getting us the help we need

Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)

Duygu · 1 May 2024

★★★★★ 5/5

Trustpilot

We have used Hamptons for many years to…

We have used Hamptons for many years to manage a family letting and they have been consistently very good.Rebecca Hitchman has been an efficient, respectful and wonderfully pragmatic property manager for us as have the whole team led by Justin Partt.

Chris · 22 November 2022

★★★★★ 5/5

Trustpilot

Quality Letting Service

Have used Hamptons Lettings now for some time and the service has always been excellent from start to finish. Special thanks to Molly Cave-Browne-Cave for finding us tenants so quickly and also to Rebecca Hitchman for managing our properties post rental.

Simon · 22 November 2022

★★★★★ 5/5

Trustpilot

Highly recommend

Mandy has been amazing at managing our property. I feel in very safe and capable hands. She is always very quick to help with any issues and is very good at communicating with me. I would recommend Hamptons as a letting agent.

JT · 3 October 2022

★★★★★ 5/5

Trustpilot

Brilliant property manager

A big thanks to Greta Damidaviciue, our property manager at Hamptons. She's been amazing and quickly dealing with any problems we've had at our flat, which we rent out while living overseas. It's been a huge help this year when we've not been able to travel back to the UK.

Rachel · 14 August 2021