Trusted Agent profile · Ellesmere Port
★★★★★
2,058 reviews across 3 platforms
398, Chester Road, Little Sutton, Ellesmere Port, CH66 3RB
Reeds Rains's office in Ellesmere Port, at 398, is rated 3.8 out of 5 across 2,058 reviews on three platforms, including 112 Google reviews rated 4.5.
112
Reviews on Google
This office
8
Reviews on Facebook
Business-wide
1,938
Reviews on Trustpilot
Business-wide
Every review we hold for the Ellesmere Port office, from every platform, shown as written. First names only.
1/5
TrustpilotThey let us down when buying our first …
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
5/5
TrustpilotReeds Rains York
Reeds Rains, York have just sold a property on our behalf going through an incredibly difficult solicitor. The many staff I spoke to were excellent but in particular Ms Annie Sutton who went above and beyond the call of duty to bring the sale to a positive conclusion. I cannot recommend them highly enough
5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
5/5
GoogleI have used Reeds Rains Tenant Find service for one of my properties. The team organized viewings and found tenants in couple of days. All paper work was done very fast and tenants moved in next week. Very good service.
5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Thank you for the review!
5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
5/5
TrustpilotKaty from Congleton’s branch was super…
Katy from Congleton’s branch was super helpful, as a tenant she kept me fully informed during the whole process, was very approachable and efficient and a pleasure to work with
Hi Sam - Thank you for your great review!Many thanks,Reeds Rains
5/5
TrustpilotExcellent Service
I have recently purchased my first property through Reeds Rains. The experience was extremely positive and as a first time buyer they assisted me through the process. Alison and Becky at Bamber Bridge Branch assisted me with my purchase and I cannot thank them enough as I am now in my dream first home.
5/5
TrustpilotSue from Reeds Rains Macclesfield is a star.
I honestly feel that if I hadn’t had the help from Sue at Reeds Rains Macclesfield then the purchase of my property would never have gone through. They are all so helpful and friendly at the office and always try and sort out any issues we had. Can’t thank them enough. Definitely recommend.
5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
5/5
GoogleFrom our original viewing of the property, to support throughout the buying process during and following lockdown, to the whole rental procedure, I have been impressed with the staff at Little Surton, Reeds Rains. They have been helpful, returned calls when needed and generally been good to work with. Well done and thanks to you all.PositiveProfessionalism
1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
5/5
TrustpilotStunning Service from Bamber Bridge!
The team at Bamber Bridge have been exceptional - the work that Donna Hargreaves has put in over the last few months has been incredible, special mention to her and also Alison Whiteside - thanks to them, I have the home that I wanted, and I couldn’t be more grateful!
1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
5/5
TrustpilotThe St Helens branch
The St Helens branch have been extremely helpful throughout the entire process of me finding a new rental property, I was updated at every stage. I have spoken to several different agents over the last few weeks and it was nice to speak to an agent who actually cared.
5/5
TrustpilotService very good especially as covid…
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
5/5
TrustpilotI am happy to say that they are really…
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
5/5
TrustpilotI have recently moved into a rental…
I have recently moved into a rental property with Reeds Rains Blackpool. Following the viewing, the girls in the office were great and kept me updated throughout. I got my keys on Friday and couldn’t be happier to be in my new home! Thanks again.
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
5/5
TrustpilotTwo houses sold within two weeks if…
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Thank you for your 5 star review!
5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
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