5/5
TrustpilotGood job done…
Josh rectified the listed decorating snagging problems to a high standard.
Agent replied · 10 June 2024
Thanks David!
Trusted Agent profile · Ellesmere Port
Anwyl Homes Ellesmere Port reviews
★★★★★
1,012 reviews across 2 platforms
Rossbank Road, Ellesmere Port, CH65 3AN
Part of Anwyl Homes, see every office.
Anwyl Homes's office in Ellesmere Port, at Rossbank Road, is rated 4.6 out of 5 across 1,012 reviews on two platforms, including 6 Google reviews rated 4.0.
Reviews
Every review we hold for the Ellesmere Port office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotJosh came to complete some finishing…
Josh came to complete some finishing work to our homeHe is very professional and completes work to an excellent standard
Agent replied · 10 June 2024
Hi Melanie, thank you for your lovely review about one of our Customer Service Technicians, Josh. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotIt was great and kind service.
LEE provided great and kind service.
5/5
TrustpilotVery professional and friendly…
Very professional, thorough and friendly hand-over meeting with Jason & John. Easy to use documentation.
Agent replied · 10 June 2024
Hi Irene, thank you for your review about the hand over meeting you had with our sales and site representatives, they really appreciate this feedback, thank you.
5/5
TrustpilotBathroom snagging sorted by Richard…
Bathroom snagging sorted by Richard Nelson.
Agent replied · 10 June 2024
Thanks Joe!
5/5
TrustpilotLee Ashworth
Really helpful and friendly, very tidy thanks for doing a great job
Agent replied · 10 June 2024
Hi, thank you for this review!
5/5
TrustpilotRichard Nelson the technician was…
Richard Nelson the technician was amazing in his detail of work and knowledge, very professional.
Agent replied · 10 June 2024
Hi Paul, thank you for your review about Richard, in particular his knowledge and professionalism, thank you.
5/5
TrustpilotPaul higham came and sorted issue…
Paul higham came and sorted issue having with leaking around our bath. Was professional and efficient. Thanks
Agent replied · 10 June 2024
Hi Kristian, sorry to hear about the leak around your bath but glad to hear that Paul sorted it for you! Thank you.
5/5
TrustpilotLee Ashworth
Lee Ashworth, was very friendly, efficient and tidied up after himself. Was a credit to Anwyl customer service.
Agent replied · 10 June 2024
Hi Beverly, thank you for your lovely review about one of our Customer Service Technicians, Lee. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotPolite
Polite, friendly and did a good job
Agent replied · 10 June 2024
Thank you!
1/5
TrustpilotWarning
Total disregard for residents needs once your money has been taken. Still living with dangerous roads and pavements even with a large number of children on the estate.
Agent replied · 10 June 2024
Hi Jon,Thank you for your review, we do sincerely apologise for the condition of the roads and pavements at your development. Persimmon Homes have the responsibility for setting up the legal agreements for the surfacing of the roads and footpaths with Cheshire West and Chester Council and these conversations are still ongoing. As a result, frustratingly we have been unable to final surface these areas, we do apologise.We have decided that we will provide the final surface to the footpaths now, for the benefit of our homeowners, but we have to wait until the legal agreements are in place for the roads to be final surfaced. The footpath works should start within the next 2-3 weeks.
5/5
TrustpilotJason always reply promptly for my…
Jason always reply promptly for my enquiry. And his explanation is very clear.
Agent replied · 10 June 2024
Hi, thank you for your review!
5/5
TrustpilotJosh H
Josh came out to do some repairs and was brill
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotPaul and Richard did an excellent job
Paul and Richard did an excellent job. I'm really pleased. Thank you
Agent replied · 10 June 2024
Hi Lynn, thank you for taking the time to leave this review about Paul & Richard.
5/5
TrustpilotFront truss fixed back …
The gentleman was friendly and so helpful
Agent replied · 10 June 2024
Thanks Claire!
5/5
TrustpilotLovely chap
Lovely chap. Did an excellent job.
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotExcellent service from Richard
Excellent service from Richard, came to fix a door handle very friendly.
Agent replied · 10 June 2024
Hi Andy, thank you for your review about Richard and the work he completed for you.
5/5
TrustpilotProfessional assistance given
Professional assistance given , always helpful and always polite, Thank you
Agent replied · 10 June 2024
Hi Joanne, thank you for taking the time to leave this review.
5/5
TrustpilotInspected front door casing stated what needed doing
The man was very good at his job intact excellent
Agent replied · 10 June 2024
Hi Mrs Gardner, thank you for this great review about one of our Customer Service team!
5/5
TrustpilotVery helpful
Very helpful , completed our outstanding work , very professional
Agent replied · 10 June 2024
Hi Ann, thanks for this review!
5/5
TrustpilotCustomer service
Lee came to reseal the shower tray, Great customer service, efficient and polite.
Agent replied · 10 June 2024
Hi Ceri, thank you for taking the time to leave this review about Lee, we know how much our team appreciate it when they receive such positive feedback, thank you!
5/5
TrustpilotExcellent service
Excellent service. Very helpful and tidy
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotTechnician on time
Technician on time, friendly and had a professional touch.
Agent replied · 10 June 2024
Hi Akinya, thank you for your review!
5/5
TrustpilotProfessional,courteous and did a good…
Professional,courteous and did a good job.Many thanks.
Agent replied · 10 June 2024
Hi Russ, thank you for this review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
