Every review we hold for the Egham office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotA good experience with all the…
A good experience with all the approachable and professional staff from start to finish, especially Michael Nevin who was our contact throughout.
Nevin and Wells' unique selling point in our case was that we had a very difficult buyer (who happened to be our neighbours!) who were tricky interpersonally (kept changing their minds and the goalposts, even pulling out at the last minute because their interest had cooled which meant the chain collapsed and we lost a property and wasted legal fees) but also financially because when they came back on board, as our only buyers (sadly we did not have as many viewings as we thought we might get), they required loads of financial checks which caused lots of additional delays (and nearly caused another chain to collapse). Michael Nevin dealt very tactfully and yet, quite rightly, assertively with these tricky people, always remaining aware that the buyers were our adjoining neighbours.
We got there in the end and we love our new house! Thank you.
Diane · 20 February 2025
★★★★★ 1/5
GoogleVery unprofessional letting advisor, very rude and just hangs up the phone. I found a property which was big enough for a family of 4, however when I called up asking to view the property, he asked who was moving in and I told him 2 adults and 2 kids. He said landlord doesn't want kids. I mean what estate agents discriminate children, we were all kids before.
We called back a couple hours later and he stated the property was gone after if was released same day. The Guy was extremely rude his tone of voice was harsh, his wording was offensive and he just hangs up the phone.
Vicky · 17 June 2023
Agent replied · 16 June 2024
Hi Vicky. So sorry to hear you feel we warrant a 1 star review, but we DO NOT discriminate against anyone and as we stated to you and you even confirmed, the landlady said she didn't want children, not us, as the previous tenants children severely damaged the property. I can only apologise for the tone of my colleagues voice and not sure why he would have hung up on you. You have given us the lowest rating, which I do feel is unjustified and we work extremely hard to get 5 star reviews, so to get 1 star for something out of our control is extremely harsh to say the least. We did not discriminate against you and we all have children ourselves. Unfortunately properties are letting within hours at the moment, due to a severe property shortage. Hopefully you will read this and review your original review.
★★★★★ 5/5
GoogleI can not recommend these guys highly enough, if I could give 10 stars I would.
An amazing experience from start to finish, we some bumps along the way but Josh helped us hold our nerve when our chain started to come unstuck. With Josh chasing and prodding everyone along we completed/exchanged 2 weeks ago
We got there in the end, thank you so much to Josh and the entire team who put up with my chasing for update, almost twice daily towards the end
Claire · 17 June 2023
Agent replied · 16 June 2024
Thanks Claire and I too wish we could get 10 stars, so thank you for your kind words.
★★★★★ 5/5
GoogleJosh Taylor is one of the main reasons we’re sat here in our house in Egham. From Day 1, he kept us updated no matter how big or small. At stages, he was updating us hourly with the progress of our home. Nevin and Wells are responsive and have the customers interests as their first priority. Due to mortgage rates increasing, we were very close to losing our home but if it wasn’t for Josh making sure things kept moving along, we would be still living with our parents. Thank goodness!
Josh thank you!
Stuart · 17 June 2023
Agent replied · 16 June 2024
Hi Stuart. Thank you for your review and we always try to make moving a pleasant experience and pride ourselves on the personal touch.
★★★★★ 5/5
GoogleIt was a pleasant experience dealing with David. After being on market for 12 weeks and being unsuccessful with another agent, I went to Nevin & Wells Residential to put my house on the market and they were very flexible in agreeing on a contract and within 4 weeks sold my property for more than the asking price. David made some good suggestions in rearranging the furniture around the house to create and showcase the space in the house and that seem to have worked for us. David and others in this agency have very good local knowledge. Thanks to the wonderful service we had, the move is now scheduled to be completed in few weeks time. Thank you David and the team at Nevin and Wells !!
Amod · 17 June 2023
Agent replied · 16 June 2024
Thank you Amod for your kind words. Has been an absolute pleasure working with you.
★★★★★ 5/5
GoogleWhen I bought my first house in 2018 it was being marketed by Nevin and Wells and I found them great to work with. When I then sold the same house in 2023 I used Nevin and Wells to sell my property and again they didn't disappoint. Both Josh and Michael were fantastic and helped to see my sale (and associated chain) through to completion just before Christmas 2023. Thank you!
Claire · 18 January 2024
Agent replied · 16 June 2024
Thank you Claire and it was a pleasure dealing with you first and second time around.
★★★★★ 5/5
GoogleNevin & Wells Residential
We are glad that we choose Nevin & Wells for our new home.
The day we made an offer for our new home till we got the date for our keys Michael was very helpful and supportive. He guided us through our entire journey to achieve our dream home being a first time buyer we did nt have much idea. But thanks to Michael. I would recommend Nevin & Wells their are the best
Mona · 17 June 2023
Agent replied · 16 June 2024
Thanks Mona and glad to hear you feel we are the best.
★★★★★ 5/5
GoogleWe were very fortunate to engage David Wells and the team at Nevin & Wells to sell our Egham home. From the very beginning, David was professional, extremely competent and very helpful with getting the house ready for the market, getting the pricing right and steering the sale through to completion exactly as planned. Looking back, the whole process was easy and pleasant, even in a somewhat difficult market. Thank you.
Jesper · 21 August 2023
Agent replied · 16 June 2024
Thanks Jesper and the key words here are easy and pleasant, which is exactly what moving should be about.
★★★★★ 5/5
GoogleBest letting service offered by Michael and the team. Michael is very responsive and quick with escalating the process to the next stage.
Fast communication, trusted services and was very helpful with my request.
Nevin and wells will be my first choice for buying a house in Staines (hopefully in the near future).
P.s. Special thanks to Lilly for making the process easy for me after taking it over from Michael.
Dani · 17 June 2023
Agent replied · 16 June 2024
Thank you for your kind words Dani and glad to hear it was a smooth move.
★★★★★ 5/5
GoogleNevin and Wells team were being fantastic with our house move. From the very initial discussions up until the completion, they were being very friendly and approachable.
Special thanks to Josh for being super proactive and helped us with smoother transition by providing timely information and keeping all parties well informed around state of play for enabling timely discussions.
Once again thanks to Nevin and Wells team for their continuous efforts and team work.
Maheswari · 23 December 2024
★★★★★ 5/5
GoogleSold my house through Nevin & Wells, the reason I went with them, at the valuation, David stood out from the other estate agents by saying I'll sell yours within 4 week's sole agency, for the price I wanted, all the other estate agents wanted between 12 to 20 for sole agency the house was under offer within 3 weeks. They accompanied all the viewings as I work shifts and commute up from Somerset, David and the office gave feedback from each viewing and David was always at the end of the phone if I needed him, so thanks very to everyone at Nevin & Wells, I would highly recommend them if you are selling your property
Russell · 17 June 2022
Agent replied · 16 June 2024
Thanks Russell. We do feel that if you are confident in your service, then you shouldn't trap people in to an agreement for over three months. Glad to hear we succeeded where others failed.
★★★★★ 5/5
GoogleAbsolutely fabulous! We have just completed a sale and purchase through Nevin & Wells and I would have no hesitation at all in recommending their services. Their knowledge of the local area, along with their friendly, professional and 'can do' attitude has been a godsend to us. Our situation was far from straight forward, but they went above and beyond to help, and we felt that we were able to trust them throughout the whole process. Thanks David and team - you are all wonderful!
Amanda · 17 June 2022
Agent replied · 16 June 2024
Thank you Amanda and as we initially said, if it's meant to be, it's meant to be...AND IT WAS!!!!!
★★★★★ 5/5
GoogleNevin & Wells deserve 5 star review. Michael, Paul & Duncan have all been extremely professional & dedicated in our sale. I highly recommend Nevin & Wells Estate Agent who are based in Egham, having excellent knowledge of the area & the current market. The whole process went smoothly with Nevin & Wells .
Carol · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words Carol and it was an absolute pleasure.
★★★★★ 5/5
GoogleWe recently completed a successful sale through Nevin & Wells and have no hesitation in highly recommending them! In a challenging market they went above and beyond to help get us over the line, keeping us informed at every stage, and worked tirelessly to facilitate our sale. Thank you so much David & the team!
Mike · 17 May 2024
Agent replied · 26 October 2024
Thank you Mike and it was an absolute pleasure dealing with you guys again.
★★★★★ 5/5
TrustpilotWe recently sold a house
We recently completed the sale of a house in England, while living overseas, and it was a successful and happy experience using Nevin & Wells. David Wells met us in early March on a visit near his Egham office and advised us on a price (other agents said the same), a lawyer (she was great and highly responsive), and warned us that transactions in the UK are slow and might not be completed until October (we got a buyer in mid-March and sale was completed mid-August).
The agent who sold the house was Josh Taylor and Josh was great at advising us during negotiations, calming anxieties, and checking for things at the house for us.
Charles · 30 August 2024
★★★★★ 5/5
GoogleWe had a great experience with Nevin & Wells Residential throughout our 2-year tenancy. They were consistently helpful, professional, and responsive to any issues that came up. Even after we moved out, they went above and beyond to return a parcel that was mistakenly delivered to our old address. That level of care and service is rare and truly appreciated. Highly recommend!
Nicole · 26 October 2025
Agent replied · 25 December 2025
Thanks Nicole and always happy to help where we can, especially when tenants are as lovely as you and look after our properties.
★★★★★ 5/5
GoogleAll I can say is thank you Paul. I fell in love with the flat I am now living in after Paul showed me round. Paul was amazing. Always available to speak to and answered emails promptly. I recommend Nevin and Wells as an estate agent whether you are buying, selling, or renting because they genuinely care. So it’s definitely 5 stars from me.
Bronwen · 21 August 2023
Agent replied · 16 June 2024
Thanks Bronwen and it was a pleasure dealing with you too and always very amusing.
★★★★★ 5/5
GoogleGreat people ,
Lilly was so helpful in getting the application process smooth as possible
Fawwaz · 18 September 2025
Agent replied · 23 September 2025
Great to hear that the application process was nice and smooth. Enjoy renting through us.
★★★★★ 5/5
GoogleA stand out estate agent who puts customer satisfaction first!
Nevin and Wells worked some absolute magic with my partner's and my first house purchase. Being first time buyers we were very unaware about how the whole process worked. Luckily though, staff members such as Josh, sally and Mandy were at our beck and call answering all of our questions and telling us how and when to do everything.
They cared about our satisfaction and even recommended us the house that we are happily living in on this very day. This house was within our price range and head and shoulders above the other properties on the market at the same value.
Thanks to them and their urgency on important matters, we successfully completed our purchase before the end of the stamp duty holiday - obviously saving us a great deal of money.
Other friends and family who have used them have also described to us their positive experiences with this team of friendly individuals.
I have so much appreciation for this team and cannot emphasise enough how good they were.
I highly highly recommend Nevin and Wells.PositiveResponsiveness, Quality, Professionalism, Value
Ewan · 27 October 2021
Agent replied · 16 June 2024
Thank you for your kind words Ewan and it was a pleasure dealing with yourselves, as it was previously dealing with various members of your family. Look forward to dealing with even more!
★★★★★ 5/5
GoogleI cannot rate Nevin and Wells higher. 5 stars is not enough. After a terrible time with Purple Bricks, David Wells came to our rescue and helped sell our house. The service we received was second to none, and in particular Josh who kept us informed and up to date all throughout the sale and purchase. We are now over the moon with our new home, and have the hard work and tenacity of Josh to thank for this. If you are looking for a dedicated, professional team who genuinely care about the work they do then look no further than Nevin and Wells.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 27 October 2021
Agent replied · 16 June 2024
Thank you for your very kind words Phil and hope you are enjoying your new home. Your neighbour is lovely and one of our long standing clients too.
★★★★★ 5/5
GoogleNevin & Wells were head and shoulders above any other estate agents we engaged with when we moved out of London to the Egham area. David made sure that the viewings we were shown were entirely in keeping with our requirements, something that was vital when we were needing to travel from SE London to the area. Throughout the process we felt exceptionally well supported and David and the team kept us informed throughout the process, resulting in us purchasing our home. In addition, David has offered additional support with regard to valuations that we have needed, and if and when we do come to move we will 100% utilise Nevin & Wells.PositiveResponsiveness, Quality, Professionalism, Value
Will · 27 October 2021
Agent replied · 16 June 2024
Thank you for your kind words and review Will
★★★★★ 5/5
Trustpilot10/10 experience
Our whole experience, from beginning our house search to completion, has been a great one. Mike was so helpful and genuine and took the time to understand what we were looking for in our family home. Whenever Mike was not available, the other staff were just as helpful and polite. He made regular contact and kept us updated as and when necessary and was really helpful whenever we had questions to ask. I would highly recommend Nevin and Wells and would definitely use them again in the future.
Heather · 29 June 2024
★★★★★ 5/5
GoogleI would like to say a big Thankyou to David at Nevin and Wells ,sadly when our family house had to be sold , David was there every part of the way which took the pressure of myself and brothers ..he found a property for my brother and one for me .. I give Nevin and Wells 10/10
The whole team are amazing 👏
Shirley · 17 June 2023
Agent replied · 16 June 2024
Hi Shirley. Thank you for your kind words
★★★★★ 5/5
GoogleWe purchased our home through Nevin and Wells and right from the very beginning, Paul was absolutely fantastic.
He gave us brilliant advice around using a local solicitor, rather than a national company to get the sale through to beat the stamp duty (our estate agent handling the sale of our home in Portsmouth was really pushing us to use a national firm, no doubt with big commission for them). This proved to be brilliant advice and we were able to complete on 29th March, less than two months after making an offer.
Every interaction was friendly, personable and just really felt like he was as excited and passionate about us moving as we were. Even post-sale, Paul made it super clear that if we needed any recommendations or local advice (we’re new to the area) then he’ll help as much as he can.
I’d wholeheartedly recommend Nevin and Wells to anyone. We’re definitely not planning to move again any time soon but if the time ever came, I’d definitely use them again.
Thank you!!!PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 17 June 2021
Agent replied · 16 June 2024
Thank you for your kind words Sarah and glad to hear you are settling in and your son is enjoying being at my old School.
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