Rettie & Co Edinburgh reviews

★★★★★ 5/5

Google

Having had a very positive experience several years ago with Gavin Smith, I recently instructed Rettie & Co again to sell my property in Tollcross. Maria Ponte oversaw the sale and I have been hugely impressed with the service provided. Maria's experience and advice was invaluable - I followed her judgement through the process and I'm glad I did because she secured a sale within 10 days of listing - which was incredible! She also worked proactively with the solicitors to see it all through. Thanks to the Maria and the Rettie team for all your hard work.

Chris · 8 November 2022

★★★★★ 4/5

Google

Rettie recently assisted with the sale of our flat and were very efficient and professional at all times. Fraser's sound advice ensured a satisfactory outcome and I have no hesitation in recommending Rettie to others.

Alan · 14 April 2025

★★★★★ 5/5

Google

We have just sold a 2 bedroom flat in the West End through Retties. It was a very good service, well priced and efficient. The negotiator, Maria Ponte was very helpful throughout. She provided a friendly, effective service, making sure all parties were always properly advised during the course of the sale. The brochure they produced was very professional and the photos were excellent. Thanks Maria, we will definitely be using Retties again in the future.

Lloyd · 31 May 2020

★★★★★ 5/5

Google

We were provided with excellent advice on the timing of our sale, the marketing and valuation which allowed us to complete our sale within 3 months and secure the new property we wanted.

Ian · 14 April 2025

★★★★★ 5/5

Google

This was turning into one of the most stressful flat hunts I've ever had, and I was really lucky to meet Kirsty for a flat viewing. She was immediately so kind, so honest about the property, and so clear about how I should register my interest and give myself the best chance of progressing. As my application progressed to referencing stage Kirsty and her colleague Marina remained really helpful, on the ball and supportive and helped make it a straight-forward process. I really appreciate their help and am very grateful to Marina, Rettie and Kirsty especially for helping me find a great flat.

E · 31 May 2022

★★★★★ 5/5

Google

I was delighted with the way that Retties handled the sale of my property. They gave good advice and, from my point of view, they made the process very simple.

Miller · 14 April 2025

★★★★★ 5/5

Google

I found Rettie first class with selling our house. They achieved an excellent result. Throughout the process they were there to support us and offered assistance whenever needed.

Fraser · 14 April 2025

★★★★★ 5/5

Google

We found the Retties team professional, helpful, knowledgeable and very effective. Two sales and one purchase, all handled extremely well, with great communication throughout. Would use again.

Kim · 14 April 2025

★★★★★ 1/5

Google

I enquired about a property once. Now I am getting emails almost everyday from them with new properties on the market, even although i have asked them not to, there is also nowhere I can unsubscribe to these emails which I am sure is a GDPR requirement. My emails to them requesting that I be removed from email list are unanswered and so hence the negative review.

Dave · 2 March 2023

★★★★★ 5/5

Google

Just sold our flat in Edinburgh through Retties - all done remotely from our home in Aberdeen - very successful and efficiently done. We were very happy with Retties

Trisha · 17 March 2025

★★★★★ 1/5

Google

Had two scheduled back to back viewings today in the same apartment block. First one set for 12:45. We arrived at 12:20. Got a call from the office to say that the property manager was running late due to traffic and wouldn't be there until about 1pm. That's fine, these things happen. What we weren't told during the entire scheduling process was that this was a group viewing and because he was late, he went straight to the second viewing due to start at 1pm with several other people already there. I had to ring the office and ask what was going on, as I was waiting outside the door of the 12:45 viewing so she got the property manager to call me back. He said he'd meet me at the front door, even though I was across the street waiting for the 12:45 viewing which was scheduled first. He offered no apologies for being late and seemed uninterested when I pointed out that he had ignored the 12:45 appointment to do the 1pm one first. We went in to see couples were already asking for paper work from him the moment we got in the door. We turned and walked out, didn't bother to stick around to see if the 12:45 viewing was happening or not. Very poorly organised and lack of communication frustrating. A complete waste of an hour of my time. If I can stick to instructions and liase in a clear and efficient manner, then there's no reason why the estate agent cannot.

Simon · 31 May 2020

★★★★★ 5/5

Google

Phoebe Bolton handled the sale of our home in East Lothian and was absolutely faultless start to finish. She kept us really well updated with progress all the way through and was overall just brilliant. Would highly recommend Rettie for any property sale. Thanks again Phoebe!

Georgina · 14 April 2024

★★★★★ 1/5

Google

Absolutely disgraceful company. They gave our keys out to contractors who never returned them to the office. We had workmen turning up at the flat whenever they wanted/without warning, once when my sister was in bed ! Rettie and co could not tell us who the people where or why they were there.. but could confirm the keys were never returned to the office making us feel completely unsafe in our own flat. On top of this we have just moved out and they are now trying to charge us £100 odd for cleaning alone (although my sister and I are professional cleaners) because of cleaning residue left over and also trying to charge us for having to paint some wear and tear marks on the walls which will be of further expense to us. We had lived in the property for 4 years! This company cannot be trusted, please save yourself the stress that we have insured and go with another letting agents.

Ailie · 1 June 2019

★★★★★ 5/5

Google

Phoebe Bolton handled the sale of our home in East Lothian and was absolutely faultless start to finish. She kept us really well updated with progress all the way through and was overall just brilliant. Would highly recommend Rettie for any property sale. Thanks again Phoebe!

Georgina · 19 July 2023

★★★★★ 5/5

Google

A friendly and relaxed service by the gentleman from Retties.

Bill · 2 April 2025

★★★★★ 4/5

Google

Contact with Georgina Sneller and found her to be patient, understanding and not pushy. As I have mentioned to her, as soon as all is wrapped in the courts, I will be arriving in Scotland. The efforts she has shown so far has certainly been noticed. See you all soon I hope. Merry Christmas and a wonderful New Year to you all . Gordon Kidd.

Gordon · 1 June 2018

★★★★★ 5/5

Google

We are absolutely delighted with the excellent advice and superb service received from the staff at Rettie & Co, Bell Street, St Andrew and in particular, George Lorrimer, Director, and Caitlin Clark, Sales Negotiator. From our first meeting to offers being received, the entire process has been seamless. Thank you to everyone involved in securing a buyer for our charming holiday property - what a well oiled and efficient machine! Dr & Mrs K Winton, Edinburgh

Eleanor · 6 June 2022

★★★★★ 5/5

Google

One of best agencies in Edinburgh, high professional service provided by team and very helpful. Highly recommended Proclean24H

Marcel · 14 April 2024

★★★★★ 5/5

Google

I went on here because its the festival and I cant be there. This is a slick site and has some gorgeous properties that I wish I could buy, but I am currently a Londoner. Maybe soon Scotland.

Nicola · 3 September 2022

★★★★★ 5/5

Google

Very prompt and knowledgeable offering great advice.

David · 1 September 2024

★★★★★ 5/5

Google

It was a very pleasant experience dealing with Nick Scott. Things have changed a lot since my last move 35 years ago! I found Nick to be extremely helpful and would definitely recommend Rettie.

Frances · 3 September 2022

★★★★★ 1/5

Google

Tried contacting Fraser multiple times regarding an issue but no response.

C · 14 April 2024

★★★★★ 5/5

Google

We bought our first home through Rettie and had a very positive experience from start to finish. The agents were friendly and accommodating when we asked for additional viewings. Phone calls were quickly returned and we felt very secure in our decision to purchase our current home.

Caitlin · 1 June 2019

★★★★★ 5/5

Google

Rettie are so helpful and do their very best to help you find the right property. They keep you updated and are pleasant and professional

Deborah · 1 May 2023