Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
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5/5
TrustpilotExemplary
Fantastic team. Excellent communication. Friendly and knowledgeable staff made sure I was informed and confident with all parts of my property sale/purchase.
Stewart Β· 5 March 2023
Agent replied Β· 16 June 2024
Thanks, Stewart! It's always best to have the sale and purchase under one roof as we did here! We hope to see you again when the time comes!
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5/5
TrustpilotFriendly and helpful staff
Friendly and helpful staff. Happy with the level of service and the advice through the process. The cost of the service was also great value for money and I would recommend to others and use MOV8 again in the future
Peter Β· 5 March 2020
Agent replied Β· 16 June 2024
Thanks Peter! We would be delighted to do the same for your family and friends when the time comes!
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5/5
TrustpilotI used MOV8 after they were recommendedβ¦
I used MOV8 after they were recommended by several people. I was delighted with the service and canβt praise the staff highly enough. It is also nice to know your costs up front, with no hidden surprises. One very happy customer π
Ann Β· 23 April 2019
Agent replied Β· 16 June 2024
Thank you Ann! We couldn't ask for a better review than that. Thanks for taking the time to write a review.
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4/5
TrustpilotOverall very happy with mov8.
Overall very happy with mov8.I found Alan very helpful & informative when arranging to have the property put on the market. Whilst the house has been on the market, appreciated the contact to see how the viewings were going & advice te changing pricing.
Dawn Β· 2 October 2017
Agent replied Β· 16 June 2024
Hi Dawn,Thank you for your kind words! We're glad you found Alan helpful and informative, we will make sure to pass along your kind words. We're pleased you were happy with the service, if there is any feedback or suggestions you have on how we could earn that elusive fifth star, we would be delighted to hear it. You can always email feedback@mov8realestate.com with any comments.Best wishes,MOV8 Real Estate
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5/5
TrustpilotMoving On with Confidence
From the start everyone who we spoke with at MOV8 were very helpful and patient with the number of questions I asked ( 30 years since last moved) also gave clear answers to these questions.
Kathleen Β· 15 June 2021
Agent replied Β· 16 June 2024
Thank you Kathleen! Moving house can be especially daunting if you haven't done it for 30 years! We are pleased to have been able to help you through it.
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5/5
TrustpilotAttention to detail
Attention to detail, clarity, fast efficient communication, simple language and being able to speak to the right person at all times.
Bruce Β· 30 March 2023
Agent replied Β· 16 June 2024
Thank you, Bruce, for taking the time to write a review for us!
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5/5
GoogleGood customer service
Jennifer Β· 1 June 2024
Agent replied Β· 15 June 2024
'Good customer service'!
We'll take that! Thank you, Jennifer!
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5/5
TrustpilotHave been very good and helpful and ifβ¦
Have been very good and helpful and if everything goes well we will have gotten more than we would have every expected. Thanks to everyone, especially Emma.
Keith Β· 9 May 2018
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5/5
TrustpilotFast and efficient
Kept us informed what was going on with house sale. No problems dealing with a last minute change of date either.
Karen Β· 21 March 2023
Agent replied Β· 16 June 2024
Thanks, Karen! Nothing is too much trouble!
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5/5
TrustpilotAll points where taken care of fromβ¦
All points where taken care of from start to finish Any questions Alan at Mov8 answered and sorted Hand over was easy Thanks again
Thomas Β· 5 December 2022
Agent replied Β· 16 June 2024
Thank you, Thomas, for taking the time to write a review for us!
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5/5
TrustpilotThough you may deal with a number of contacts each individual was helpful bc and attentive - Dealt happily with bc any queries and problems . Made a stressful process mush easier to deal with .
Buying and selling with Mov8
Jane Β· 19 April 2024
Agent replied Β· 16 June 2024
Thank you, Jane, for your kind comments!
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5/5
TrustpilotGreat at their job!
Fantastic company who helped me every step of the way. Kept me informed and helped with all my queries and questions.
Stephen Β· 18 March 2023
Agent replied Β· 16 June 2024
Thanks, Stephen! We hope to see you again when the time comes!
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5/5
TrustpilotVery reliable and honest
Very reliable and honest. Dealt with me very well considering most of the time I was only communicating via email. Promised a quick sale and a quick sale was achieved. Still to conclude missives etc however I am still very happy.
Amanda Β· 20 June 2019
Agent replied Β· 16 June 2024
Whatever works best for you Amanda will also work for us. We know only too well that everyone buys and sells with for different reasons and under different circumstances and we are happy to accommodate as best we can. Thanks for taking the time to write a review.
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5/5
GoogleKept me up to speed throughout and always available to speak to. Sold within 3 weeks and got the price I wanted. Also useful online portal that helps you keep track of viewings, offers and notes on interest. Would highly recommend!
Mark Β· 17 June 2019
Agent replied Β· 15 June 2024
Thank you Mark, we understand the importance of keeping clients in the loop at every stage. Best wishes from the whole team at MOV8 Real Estate.
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1/5
GoogleProbably the worst experience in trying to purchase a house , failed promised call backs to secure viewings and failed call backs from management to discuss my complaint.NegativeProfessionalism
Len Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Mr Cocozza, we are sorry to see your comments and would be keen to talk to you further. A member of our Operations Team will reach out to you in due course.
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5/5
TrustpilotGreat communication.
Aurinta Β· 10 June 2024
Agent replied Β· 16 June 2024
Thank you! We'll take that!
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5/5
TrustpilotPleasure to work with!
Pleasure to work with!Great communications, everything went very smooth and stress free!Wouldn't hesitate to use Mov8 again!
Sean Β· 7 July 2023
Agent replied Β· 16 June 2024
Thanks, Sean! We hope to see you again when the time comes!
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5/5
TrustpilotMOV8 weβre very helpful
Everyone from MOV8 that I dealt with were very helpful and friendly. I would recommend their advice to anyone.
Katelyn Β· 9 May 2023
Agent replied Β· 16 June 2024
Thank you, Katelyn!
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1/5
TrustpilotDreadful company
Dreadful company, service is awful. They can't complete or communicate basic tasks.Numerous requests were ignored or did wrong and nobody really knows what is actually going on in the company. If I could give a zero I would.
Ben Β· 10 July 2020
Agent replied Β· 16 June 2024
Hi Ben. We have looked extensively and are still unable to identify you from the name you have provided. If you would care to get in touch with us at operations@mov8realestate.com, we would be happy to discuss further any concerns or comments you may have.
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5/5
TrustpilotGood communication and friendlyβ¦
Good communication and friendly efficient approach
Lothian Β· 20 March 2024
Agent replied Β· 16 June 2024
Thank you so much for your kind comment!
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5/5
TrustpilotThis was a first time for me sellingβ¦
This was a first time for me selling and Mov8 were great. Any questions were answered and all of the team that I had contact with were great and very informative. I would very much recommend selling with Mov8.
Lyndsey Β· 17 February 2020
Agent replied Β· 16 June 2024
Thanks Lyndsey! We undertsand the importance keeping you 'in the loop' as much as possible as we know it makes a difference! Hope to see you again when the time comes.
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5/5
TrustpilotEfficient, professional and friendly - great value for money
Have found mov8 very efficient, professional and friendly. We were feeling daunted about selling and buying at the same time. Mov8 explained everything and really reassured us. The service was amazing and was such good value. We would happily recommend Mov8.
Mary Β· 26 March 2019
Agent replied Β· 16 June 2024
Thank you Mary! We will be very happy to welcome your family and friends when the time comes! Best wishes from all of us at MOV8 Real Estate
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5/5
TrustpilotSeamless and very professional fromβ¦
Seamless and very professional from start to finish. Any problems I had were quickly sorted out for me. Would highly recommend.
Joyce Β· 28 February 2023
Agent replied Β· 16 June 2024
Thanks, Joyce! We try to keep everything as asimple and as stress-free as possible!
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5/5
TrustpilotFrom the day the first spoke to someoneβ¦
From the day the first spoke to someone in move8 to us accepting an offer on our property was 12 days. We couldnβt have asked for a better team to sell our house with. Great service, efficient and professional.
Deborah Β· 12 February 2020
Agent replied Β· 16 June 2024
'Great service, efficient and professional'....the whole team is delighted to read your comments. Best wishes from everyone at MOV8 Real Estate.
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