Every review we hold for the Edinburgh office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPrompt & Friendly Service
Prompt & friendly service, stress-free from start to finish. Peter delivered the home report quickly which allowed me to get my property on the market a lot sooner than expected.
Shaun · 22 February 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Peter and the team in Dunfermline. We're pleased to hear it was a quick turnaround.
★★★★★ 5/5
TrustpilotGreat Experience!
Very professional surveyor, given all information we needed and tips for selling the house.
Michela · 26 November 2024
Agent replied · 26 December 2024
Thank you for sharing a 5* review for the team in Edinburgh.
★★★★★ 5/5
TrustpilotProfessional, polite and responsive.
I was very impressed with the clear and timely communication from DM Hall. They explained all costs clearly and responded to my calls promptly. Very professional in every way.
Mr · 11 March 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Glasgow. We appreciate the feedback.
★★★★★ 2/5
TrustpilotLots of errors
Lots of errors, didn’t even seem like they had viewed the property. Paying a huge amount of money for such a poor report, which I had to then take a lot of time to review and send feedback to ensure it was correct. Not great service.
Gillian · 9 December 2022
Agent replied · 10 June 2024
Thank you for your feedback.
★★★★★ 5/5
TrustpilotThe two surveyors were very polite and…
The two surveyors were very polite and professional. They explained the process and were very efficient
RONALD · 24 October 2024
Agent replied · 26 October 2024
Thank you for sharing a 5* review for the team in Stirling.
★★★★★ 5/5
TrustpilotProfessional service.
Prompt, professional and thorough service. The survey was arranged to suit availability and the surveyor arrived on time and carried out a very detailed examination of the property.
Ronnie · 28 March 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Falkirk.
★★★★★ 5/5
TrustpilotQuick and easy to book a home report…
Quick and easy to book a home report survey. This was a survey refresh so surveyor was only checking on some of the work we had done since his previous visit. The updated survey was with us in a couple of days.
Carl · 14 April 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Kirkcaldy.
★★★★★ 5/5
TrustpilotTrustworthy and reliable
Arrived for the Home Report visit promptly and took off their outdoor shoes. Courteous and precise. explained what they were doing and discussed and explained the eventual contents . Office staff replied timeoulsy and very efficient. I would use again without hesitation.
Mr · 13 April 2023
Agent replied · 10 June 2024
Thank you for sharing such a kind review for the team in Stirling. We appreciate the recommendation and thanks for choosing DM Hall.
★★★★★ 5/5
TrustpilotFriendly and prompt service
Very friendly arrived well within the time I was given. Did a thorough job and kept me informed of his findings.
Sarah · 1 August 2024
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Inverurie.
★★★★★ 5/5
TrustpilotCommunication with DM Hall was…
Communication with DM Hall was straightforward, efficient and clear. The service was also fast and included me as the customer every step of the way. The surveyor who attended was respectful and friendly.
DOUGLAS · 7 December 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.
★★★★★ 5/5
TrustpilotOur surveyor was professional and…
Our surveyor was professional and polite. Took his time checking the house and took 5 minutes at the end to briefly go over his findings. This put us at ease knowing there was nothing major to report.
Ms · 28 August 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.
★★★★★ 1/5
TrustpilotPoor performance
Surveyors report was full of inaccurate information, looked like a hurried report with no background information taken into consideration.I wasn’t even given a copy of the report I had paid for.
Mike · 18 January 2024
Agent replied · 10 June 2024
Dear Mr Swankie,We are disappointed to receive this feedback. If you wish to discuss this matter further, please contact Marketing@dmhall.co.uk.Regards,DM Hall Surveyors
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Surveyor arrived on time, he was very pleasant and friendly and carried out the work quickly and efficiently. The report was processed much quicker than I expected. Would without doubt recommend DM Hall to others.Thank you!
Liz · 27 July 2023
Agent replied · 10 June 2024
Dear Elizabeth,Thank you for leaving a review. We're delighted to have exceeded your expectations. Best wishes with the next stage.Regards,DM Hall Marketing Team
★★★★★ 5/5
TrustpilotInformative experience
The experience, was personified, and was nice , very polite and did all the report was informative and was a helpful in explaining things to me which l appreciated it a lot as l am a nervous person ☺️
Jennifer · 29 June 2023
Agent replied · 10 June 2024
Thank you very much for sharing a 5* review for the team in Dundee. We are delighted to hear it was a positive experience dealing with DM Hall.
★★★★★ 5/5
TrustpiloteMy experience…
Everyone I came into contact with was helpful and things were delt with swiftly and pleasantly. Thank you.
Patricia · 12 September 2024
Agent replied · 26 October 2024
Thank you for sharing a 5* review for the team in Ayr.
★★★★★ 5/5
TrustpilotThey're the best...
I've used DM Hall a few times over the years and found them very efficient and responsive. I particularly liked that Mike took the time to give detailed information regarding things I'd questioned in the report. I wouldn't look any further if I needed a Home Report again.
Kate · 19 August 2022
Agent replied · 11 June 2024
Thank you very much for sharing this feedback and for the repeat business. We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotHighly professional and thorough …
Really appreciated the professional standards and the pleasure of the surveyor being honest and contactable afterwards. An interesting experience that will actually help me improve future home matters!!
Ian · 14 March 2024
Agent replied · 10 June 2024
Thank you for sharing this review with the team in Perth. We appreciate the feedback.
★★★★★ 5/5
TrustpilotGreat company
Great company. They made the surveying part of our journey hassle free and they were very efficient with their communication.
Mrs · 8 August 2024
Agent replied · 24 August 2024
Dear Fiona,Thank you for leaving a review this afternoon. We're delighted that it was a stress-free experience!DM Hall Marketing Team
★★★★★ 5/5
TrustpilotI cannot rate this service high enough!
I cannot rate this service high enough! It was so professional from the point of agreeing the work, attending and carry out the survey. The surveyor was very friendly and approachable, and any questions we had were quickly addressed. 5* plus
Stephen · 20 April 2023
Agent replied · 10 June 2024
Thank you for leaving such a kind review for the team in Edinburgh. We appreciate the feedback and thanks for choosing DM Hall.
★★★★★ 5/5
TrustpilotFriendly service
Friendly service, everything was explained really well both by surveyor and office which made the process easy for us.
Mrs · 22 August 2024
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Peterhead. We appreciate the kind comments.
★★★★★ 5/5
TrustpilotI was pleased to be called by the…
I was pleased to be called by the surveyor before receiving the report as it gave me the chance to expedite the process of selling. The conversation was also helpful around the probable sale. Thank you.
Jenny · 7 September 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Galashiels. We appreciate the feedback.
★★★★★ 5/5
TrustpilotBoth
The surveyor who came.to.my house on a couple.of occasions.was very pleasant. The lady who takes your call when your wanting a surveyor has a very nice.attitude. I would suggest a pay rise for both.
Mrs · 26 October 2023
Agent replied · 10 June 2024
Thank you for your feedback for the team in Elgin - we'll pass that on!
★★★★★ 5/5
TrustpilotGood company
Surveyor arrived on time and conducted the survey very professionally and in quick time. Report available the next day to our satisfaction. Good efficient company.
Peter · 5 May 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Inverness. We appreciate the feedback.
★★★★★ 5/5
TrustpilotVery professional and friendly and…
Very professional and friendly and explained fully what a home report was
Andrew · 5 December 2024
Agent replied · 26 December 2024
Thank you for sharing a 5* review for the team in Inverness.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.