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1LET reviews from tenants

5.0

★★★★★

4 reviews from tenants · all 23 reviews

20a Manor Place, Edinburgh EH3 7DS

4 reviews of 1LET's Edinburgh office come from tenants, rated 5.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. Checked 9 October 2026.

Reviews from tenants

4 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Great agency! Warmly suggested!

My experience with 1Let was definitely great! When we moved in Edinburgh, my partner and me were a little bit worried about all the process of finding a flat, from the research and the application for the property to the paperwork for renting it. However, 1Let staff made it very simple, explaining the whole procedure step by step in a very accurate way: they have been at the same time friendly but very professional. They helped us with the council tax and the electricity supplier and provided us with many useful advices on internet providers and other stuff. The staff also answer to any question/mail within a day, and they are prompt in solving any problem may occur in the rented property. I would absolutely recommend 1Let!

Francesco · 8 May 2016

Agent replied · 24 August 2016

Dear Francesco, thank you for taking the time to write a review for 1LET. When new to renting in Edinburgh things can seem a bit daunting, but we are delighted to see the team made everything easy and straight forward for you. It's also great to hear about your experience with the utilities company we work with, Tenant Shop! Thank you again for your review, and thank you for choosing 1LET!

5/5

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Tenant

1Let are the best in Edinburgh!

From the property viewing to handing in my notice and the end of my tenancy 1Let were efficient, friendly and always on call. At the viewing there was no hard sell and the signing process was quick and easy. I have rented from several other agencies in Edinburgh and I must say that, in terms of property maintenance and return of deposit, 1Let's service was the most hassle-free I've experienced and all of my queries were dealt with within 24hours. I could not fault them and felt that they had my interests in mind, as well as those of the landlord,. I would highly recommend them to anyone looking to rent a property in Edinburgh.

Catherine · 19 November 2015

Agent replied · 30 November 2015

Dear Catherine, we very much appreciate you taking the time to write a review for 1LET. We are extremely pleased to read that your experience throughout the renting process has been easy and hassle-free. We are also delighted to see that you would recommend us to anyone looking to rent a property in Edinburgh. Thank you for choosing 1LET! Kind regards, the 1LET team.

5/5

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Tenant

Moving home, made easy

Relocating to Edinburgh from Aberdeen wasn't easy - but 1Let made moving flat straightforward, quick and hassle-free - from viewing to signing in under a week. Compared to my previous letting agency, 1Let treat you like a person, not just another tenant and it's these personal touches that make a difference. I've been delighted with the service so far. I am confident that they will continue to exceed my expectations.

Michael · 23 June 2015

Agent replied · 30 November 2015

Dear Michael, thank you for taking the time to offer some feedback on your renting experience with 1LET. We are very pleased to hear that we were able to make your relocation run as smoothly as possible and we hope to continue to exceed your expectations! Thank you for choosing 1LET. Kind regards, The 1LET team

5/5

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Tenant

Best by far!

The people at 1Let are simply amazing! Super friendly and such an amazing pleasure to deal with! They made everything super easy to understand and streamlined everything to make it hassle free for my wife and I! I can't recommend these guys enough!

Anonymous · 3 March 2016

Agent replied · 16 March 2016

Thank you for your delightful review, we are glad both you and your wife have found the team friendly and a pleasure to deal with. We’d like to thank you for choosing 1LET!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions from tenants about 1LET

What do tenants say about 1LET?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, Francesco wrote: "My experience with 1Let was definitely great! When we moved in Edinburgh, my partner and me were a little bit worried about all the process of finding a flat ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.