Trusted Agent profile · Eastleigh, Hampshire

Beals Eastleigh reviews

★★★★★ Excellent

2,002 reviews across 3 platforms

8 High Street, Eastleigh, Hampshire, SO50 5LA

Part of Beals, see every office.

Beals's office in Eastleigh, Hampshire, at 8 High Street, is rated 4.8 out of 5 across 2,002 reviews on three platforms, including 208 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

208

Reviews on Google

This office

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Trustpilot logo

1,742

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beals, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Eastleigh office, from every platform, shown as written. First names only.

1/5

Google

At the initial viewing my partner mentioned the fact that the estate agent wasn't the friendliest of chaps but we continued as we loved the property. As time passed we quickly got to realise that Alan really wasn't keen on selling this property very quickly which was very different from the initial conversations we had had and he just didn't seem bothered about us. He took annual leave for one week and assured he would contact us when he got back, but we heard nothing for over 2 weeks. After 8 weeks of waiting and the Vendor still not having completed the solicitors "welcome pack" we pulled out. Not to mention we gave Alan over 7 days notice that we would be looking at alternative properties, when we pulled out Alan was very rude and abrupt (understandable if you're a salesman who has just lost a sale) however you should never show this to your customer, even if they are moving away from your company, as you never know what could happen... I would never use Beals again after this experience with Alan. We kept asking for updates and were brushed to one side with excuses after excuses. Shocking. I'd advise using a company like Stanford who not only are a family run business with their customers at the forefront of their business model, but have been extremely friendly and eager to help where possible.

Jack · 26 March 2023

1/5

Google

We live next door to a property Beals manage. Repeatedly asked for a fence to repaired, utterly ignored for weeks, we have a dog the tenants have kids so both restricted on how we use our gardens in the middle of summer. We reported the issue 8 weeks ago, emailed multiple times since, tenant told today “someone will look at it Monday” I was told it was due for repair shortly last week. If you’re a tenant avoid Beals, repairs will take six months and if you’re a landlord know that the maintenance you’re paying them to manage is largely neglected!

Lynne · 14 April 2024

Agent replied · 25 March 2024

Hi Lynne, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. Our maintenance department do take instructions from the landlord of the property, in this case we obtained a quote, and the landlord requested a second opinion which can take some time. Once we had approval, contractors were instructed to attend the following Monday. Unfortunately, without the go ahead from the owner and access from the tenant works are unable to be completed. We understand that these sorts of situations may be frustrating for all involved and our sincerest apologies for any inconvenience caused to you. We hope you have a nice day

1/5

Trustpilot

I put in an application for a flat and…

I put in an application for a flat and never heard anything back. I tried to ring the hove branch multiple times but tue phone was never answered.

Joe · 17 September 2026

5/5

Google

Alan was very helpful with what I needed.

Rich · 14 April 2025

Agent replied · 25 March 2024

Hi Rich, Thank you for your positive feedback. Alan was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Katie Healey sales progressor

Katie did a truly exceptional job of progressing what should have been a simple straightforward sale , being a cash sale, no chain or mortgage on either side however it dragged on for 4 months!Without Katie’s help and support I think I would have been under heavy sedation by now! She kept up a constant pressure on slow moving solicitors, always polite but always precise and to the point.She is a great asset to her employer, but even more importantly she is invaluable to their clients.

Mr · 8 April 2024

Agent replied · 19 June 2024

Hi Ian, Thank you for your lovely review. Feedback like this means the world to us. Katie and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

Thank you Jess…

We had a really difficult time finding a property to rent but Jessica was very attentive and went the extra mile for us understanding our situation and trying as much as she could help us. She is always nice and kind.

Ariadne · 18 September 2023

Agent replied · 26 March 2024

Hi Ariadne, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!

5/5

Google

Great communication throughout our renting journey so far, everything straight forward and no issues at all. Helen has been lovely dealing with us so far, even with any questions I've had.

Casey · 14 April 2024

Agent replied · 25 March 2024

Hi Casey, thank you for taking the time to review your experience with Beal's Eastleigh. Helen will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Thanks to Emma Bedford and the team…

Thanks to Emma Bedford and the team (special mention to Lauren too). Sold my place with ease and professionalism. Personal service, felt at ease when Emma initially visited to value and every meeting since. Would use again and highly recommend.

Emma · 15 September 2023

Agent replied · 26 March 2024

Thank you, Emma, for reviewing your experience at Beal's Park Gate Office! Emma & Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Great Agent

We used Beal's for our purchase. Emma and Lauren were professional from the outset and all the way through the transaction. They came back to our enquires quickly and didn't even get annoyed at our daily phone calls at point of exchange! Would recommend buy or sell side!

Nathan · 17 January 2023

Agent replied · 26 March 2024

Thank you, Nathan, for reviewing your experience at Beals Park Gate Office! Emma and Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Very helpful from the outset of selling…

Very helpful from the outset of selling my property. It took longer than usual due to other circumstances but I found Beales helpful and friendly. Many thanks to Oli and all the team.

Kevan · 17 February 2024

Agent replied · 19 June 2024

Hi Kevan, Thank you so much for sharing your feedback with us. Oli was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

absolutely brilliant

absolutely brilliant, I had a problem in my property I got put though to a woman called mollie-mae. Who was so helpful, and so lovley. A very professional woman and so happy with the service I received from her. she was very quick with sorting my problem and updating me with what was going on. Thank you mollie 😁

Olivia · 7 August 2021

Agent replied · 26 March 2024

Thanks for the feedback, Olivia! We are glad that Mollie-Mae made your experience with us so positive.

5/5

Trustpilot

Georgia D has been a great help

Georgia from the Worthing branch has been a great help in the first week of my tenants moving in. Prompt and thoughtful responses leading to reassurance for both me and the tenants. Looking forward to a good working relationship from here on!

Billy · 1 June 2026

5/5

Google

Chelsea and Sunar were very helpful when looking for my new flat. It was very easy and quick to go through the entire process from the early viewings, through the referencing process and even with the settling process.

Pedro · 14 April 2025

5/5

Trustpilot

Absolutely brilliant service!

I have dealt with James Nunez a few times now and cannot fault the professionalism, knowledge and just outright helpful guy he is! Really recommend him to anyone seeking advice and help!

Christian · 27 February 2024

Agent replied · 26 March 2024

Hi Christian, thank you for taking the time to review your experience with Beal's Havant. James will be delighted to hear this! Have a good day :)

5/5

Trustpilot

I’ve rented through Beals for 8 years…

I’ve rented through Beals for 8 years now and have always had exemplary service. I therefore decided to ask them to value my Dad’s house for sale.Lucy Watt came out to appraise the house and talk through everything.I ultimately decided to go with Lucy over the others that came for valuation as she was very knowledgeable about the market and the area and understood what I needed.She gave me knowledgeable and informed options with my criteria in mind.The main reason I went with Lucy though, was her enthusiasm. She was excited about the property and the challenge of finding the right buyer for me.I would recommend her to anyone.

Catherine · 27 February 2024

Agent replied · 19 June 2024

Hi Catherine, Thank you for your lovely review. Feedback like this means the world to us. Lucy and the entirety of the team were delighted to hear you had such a great selling experience with us! We hope you have a great day! :)

5/5

Google

I recently came to Beals Eastleigh with a long list of enquiries. I was helped by Beth. She is extremely helpful, friendly, kind, knowledgable and professional. She made me feel completely at ease. I could not recommend her, or Beals Eastleigh, enough to anyone in the local area.PositiveResponsiveness, Quality, Professionalism, Value

Maddie · 29 August 2022

Agent replied · 25 March 2024

Thank you Maddie for taking the time to review our Eastleigh office, we hope you have a great day

5/5

Trustpilot

A huge thank you to Beals

A huge thank you to Beals, in particular Emma Bedford and Lauren Collins who made buying our first home extremely easy and stress free. We managed to complete very quickly partly thanks to their efficiency. I would highly recommend.

Luke · 15 September 2023

Agent replied · 26 March 2024

Thank you, Luke, for reviewing your experience at Beal's Park Gate Office! Emma & Lauren will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.

5/5

Trustpilot

Akshay was the greatest estate agents…

Akshay was the greatest estate agents we had the pleasure to work with.He came to our home to evaluate it, and we decided to sign right there and then.Exchange and completion done in 8 weeks, very smooth process.Highly recommended!

Manuel · 14 September 2023

Agent replied · 26 March 2024

Hi Manuel, Thank you for your lovely review. Feedback like this means the world to us. Akshay & the team were delighted to hear you had such a great moving experience with us! We hope you have a great day! :)

5/5

Trustpilot

It is so good to give credit where it's…

It is so good to give credit where it's due instead of leaving poor reviews because it's the only way to get a reaction from a poor performing company. I can not fault Beal's right from the start. My point of contact was Jack. Unlike many estate agents I have had the misfortune to have dealt with in the past, he actually listens to what the customer wants. His advice was sound and I have to be honest, made me look at something from an angle I would not have thought of. I think many other estate agents could do with a few more Jacks and perhaps the industry may be in a better place . Thank you so much for your professionalism and help.

Gary · 20 February 2024

Agent replied · 19 June 2024

Hi Gary, Thank you for your lovely review. Feedback like this means the world to us. Jack and the entirety of the team were delighted to hear you had such a great experience with us! We hope you have a great day! :)

5/5

Trustpilot

The whole team were really efficient…

The whole team were really efficient helping us move into our new home. From the vetting to keeping in constant contact. A big thank you to Ollie and Hannah for helping make everything so easy.

Darren · 17 December 2023

Agent replied · 26 March 2024

Hi Darren, thank you for taking the time to review your experience with Beal's Park Gate. Ollie & Hannah will be delighted to hear this! Have a good day :)

5/5

Trustpilot

I cannot thank Lucy enough for the…

I cannot thank Lucy enough for the service we received from Beals. I wouldn’t have any qualms buying or selling in the future if it can be handled from start to finish by Lucy. Her knowledge and experience, along with her fabulous customer service skills, made buying and selling a stress free time for us as a family.

Carly · 11 August 2021

Agent replied · 26 March 2024

Hey Carly! We are over the moon that Lucy made your Beals experience so positive. We hope you enjoy your new home!

5/5

Trustpilot

I used Beals Estate Agents for the…

I used Beals Estate Agents for the purchase of my first property, Being my first buy I knew very little about the whole process. Mandy and Allen from Beal’s kept me well informed throughout and answered any questions I had. I highly recommend Beal’s they made the whole process quick and hassle free.Ian Banks

Ian · 30 March 2022

Agent replied · 26 March 2024

Hi Ian, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Mandy and Alan, they are very grateful! We hope to see you again in the future! Have a good day :)

5/5

Trustpilot

Wanna say a big thanks to Jessica…

Wanna say a big thanks to Jessica Bishop she has made the process really straight forward really good with information and realiable to get stuff done can’t thank you enough

Mr · 29 March 2024

Agent replied · 19 June 2024

Hi Billy, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Credit to Beals

Can't recommend Sophie highly enough! She has helped immensely in a very stressful time for me. Always available to contact, Sophie has been brilliant through the whole process and I'm extremely grateful.

Dom · 16 February 2024

Agent replied · 19 June 2024

Hi Dom, Thank you so much for sharing your feedback with us. Sophie was delighted to hear this. We hope you have a great day!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beals's Google reviews

Questions about Beals Eastleigh

How many reviews does Beals Eastleigh have?

Beals's Eastleigh office has 2,002 reviews across three platforms: 208 on Google, 52 on Facebook (across the whole business), 1,742 on Trustpilot (across the whole business).

What is Beals Eastleigh's rating?

Beals Eastleigh is rated 4.8 out of 5 across all 2,002 reviews, and 4.8 out of 5 on Google from 208 reviews.

Has Beals won any awards?

Yes. In The Trusted Agent 2026 awards: Beals, Eastleigh won Trusted Agent.

Where is Beals's Eastleigh office?

Beals Eastleigh, 8 High Street, Eastleigh, Hampshire, SO50 5LA.

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