Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI just wanted to say a huge thanks to Stephen at Home Sweet Home for assisting us with the purchase of our new home. We are very happy here and we'd like to express our gratitude for what we believe to have been excellent service on the part of yourself and your team at Home Sweet Home. Stephen came across as completely professional, knowledgeable and above all friendly the whole way through the process. There was a clear sense of Stephen working in the best interest of his clients (whom we purchased from) but never pushy, demanding or desperately trying to get the sale. I'd never heard of Home Sweet Home before but I'd say if you want a smooth process that seems bespoke, professional and communicative - go with these guys. Thanks again.
Jaimi · 31 July 2025
Agent replied · 27 January 2026
Dear Jaimi,
Thank you so much for taking the time to leave such a nice review for us.
i'm so happy that your purchase went smoothly and its great to know you're all loving your new family home. It was a pleasure to help you move.
Kind Regards,
Steve, Director
★★★★★ 5/5
GoogleWe had an excellent experience with the team handling our purchase of a Brockenhurst property. From the initial viewing through to exchange and completion, they were professional, responsive and proactive throughout.
What really stood out was their communication and calm persistence in progressing the purchase. They kept all parties aligned, followed up where needed, and ensured momentum was maintained at key moments.
Overall an excellent service with particular thanks to Darren and Chris.
Jack · 7 March 2026
★★★★★ 5/5
GoogleGreat experience with this letting company they made my move from Coventry to Eastbourne completely smooth. I didn’t even view the property in person, but their video tours and honest communication gave me total confidence. Very kind and thoughtful people who made my move very smooth. Highly recommend!
Many thanks Emma!
Ray · 28 November 2025
Agent replied · 27 January 2026
Dear Ray,
Thank you so much for taking the time to leave a review for us.
We're so pleased that it all worked out so well for you.
Welcome to Eastbourne!
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleWe can't thank Steve at Home Sweet Home enough for helping us purchase our first home. As first time buyers, the process felt daunting at first, but he made everything easier by being patient, knowledgeable, and always available for questions. We are super happy and excited about our new home!
highly recommend Steve and his team at Home Sweet Home.
Abbie · 30 August 2025
Agent replied · 27 January 2026
Hi Abbie,
Thank you so much for your kind words and rating. i'm so excited for you both with this being your first house and it was a real pleasure to help you and the sellers with this one.
Hopefully you will settle in fast and love living there!
Kind Regards,
Steve, Director
★★★★★ 5/5
GoogleWe’ve just purchased a vacant probate property via HSH. Can honestly say Steve is a breath of fresh air when it comes to Estate Agents. No waffle, he’s easy to contact, responds to emails fast, very helpful, helped us negotiate a fair price, with his help & his sales progressing we managed to move very swiftly, I think from offer accepted to completion was 12 weeks. Very happy with the service provided by Steve at HSH, highly recommended. Girls in his office helpful too.
Joanne · 16 September 2024
Agent replied · 23 October 2024
Dear Joanne,
Thank you so much for taking the time to leave a review. We're all so happy for you and its always nice when a sale goes through 1st time and on time. Thanks again!
Kind Regards, Steve, Director.
★★★★★ 5/5
GoogleI have rented a 2bedroom flat from HSL Eastbourne.
I have had the most fabulous service I’ve ever had.
They are very prompt with repairs or anything other issues that we’ve had.
They are a very approachable team and am so glad we found them. Nothing is too much trouble and they are always there for us. If there was an award I could give, these are the people I would give it to. Really excellent customer service Thank you 🏅🏆
Gwen · 14 February 2026
Agent replied · 14 April 2026
Dear Gwen,
Thank you so much for this lovely review, it means a lot to us all here.
We're glad you're happy.
Kind Regards, Steve, Director.
★★★★★ 5/5
GoogleGreat service from start to finish. Darren and Chris kept in touch and pulled our chain together when it sometimes felt like it couldn’t happen. Darren kept in touch throughout the sale, and responded quickly to questions. Definitely recommended.
Mandy · 7 June 2026
★★★★★ 5/5
GoogleSteve Davis and his team recently acted for us on the sale of my mothers house. They were very helpful throughout the process and they kept us fully informed at every step of the sale. Can thoroughly recommend Home Sweet Home if you are looking to sell your property.
Lesley · 27 February 2025
Agent replied · 16 April 2025
Dear Mr & Mrs Ranger,
Thank you so much for taking the time to leave us your review and rating. It was a lovely house to sell and we're so pleased for everyone that it went through nice and smoothly.
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleWe used Home sweet home to buy and sell our previous home. The service given was exceptional and couldn't recommend higher! Steve was very helpful at communicating all parts of the process and informed us lots of information that sometimes our solicitor didn't! Would definately recommend to anyone selling in Eastbourne. Thanks Steve!
Theo · 20 July 2024
Agent replied · 24 August 2024
Dear Mr & Mrs Hutton,
Thank you so much for taking the time to leave a review. It was such a pleasure helping you buy your house and then helping you sell in order to 'move up the ladder' a few years later! Wishing you and your family all the happiness.
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleHome Sweet Home were fantastic in ensuring our first property purchase went through smoothly. Steve was always on hand to help with any questions we had and provided constant communication. I wouldn't hesitate to recommend HSH to anyone, especially first time buyers!
Owen · 18 October 2024
Agent replied · 23 October 2024
Dear Owen,
Thank you so much for taking the time to leave a review and rating. It was a real pleasure helping you both. I've no doubt you'll create a lovely home for yourselves there.
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleHSH were excellent throughout and managed to sell our property in Eastbourne in difficult circumstances and when the market was slow. Steve (Davies) at HSH was particularly helpful and went above and beyond to push the sale across the line. Recommended!
Dan · 24 March 2026
Agent replied · 14 April 2026
Dear Dan,
Thank you so much for your kind words and for taking the time to leave a review for us. It really was a pleasure to have helped sell that lovely home for you.
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleWe had a hell of an 11 month journey trying to buy our first home... until we met Steve, Matt and the team at HSH. I couldn't fault them one bit, they were everything the other local firms (I won't mention names) weren't. Honest, professional and most importantly down to earth. I'm hoping we won't be moving anytime soon but we will be straight onto Home Sweet Home if/when we do. I would also happily recommend them to any friends and family buying or selling a home. Thanks again guys, keep doing what you are doing! Cheers, Ross + Mai
Ross · 28 June 2021
Agent replied · 6 July 2023
Dear Ross & Mai,
Thank you so much for taking the time to leave your review, it is very much appreciated and we are thrilled that we were able to help you both purchase your lovely home. Best wishes and kind regards from us all here, Steve, Director.
★★★★★ 5/5
GoogleI would just like to say a huge thankyou to Steve & his team for the successful sale of our late mothers property , steve has gone above and beyond to help us achieve this .
The property was also rented out by HSH and again the property management was first class . I would absolutely recommend this agent for sales and lettings .
S.WEBB.
Sonia · 31 July 2025
Agent replied · 27 January 2026
Dear Sonia and family,
Thank you so much for your lovely review. It was a lovely property to have on our rental books and then also a pleasure to help you sell.
Kind Regards
Steve, Director.
★★★★★ 5/5
GoogleSteve was the agent representing the sellers of the property we purchased.
Didn't give us the hard sell, answered the random queries we had, and ensured the sale went through smoothly. No complaints!
Kirah · 18 October 2024
Agent replied · 23 October 2024
Dear Kirah,
Thank you for taking the time to leave a review and rating. It was an absolute pleasure helping you both buy your first house!
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleWhen we purchased our house, the sellers were using Home sweet home as their estate agents. Steve showed us around the property and was so helpful and friendly. From that moment on he was always at the end of the phone or on email answering our questions. When our buyer pulled out, Steve was fantastic, he was honest and upfront and helped to make the process far smoother than it might of been! Thankfully all went through and we couldnt be happier! The day we picked up the keys steve had a lovely bottle of bubbly waiting and was genuingly happy for us. Despite us not being Home sweet home's clients Steve was always on hand! If we ever decide to move we will definitely be using them! Thank you, Lauren and Theo
Lauren · 30 September 2018
Agent replied · 6 July 2023
My Pleasure and thank you both for your lovely comments! We wish you all the happiness in your lovely new home!
★★★★★ 5/5
GoogleHome Sweet Home sold a property for me in Eastbourne and what a fantastic service. Steve made sure the sale went through smoothly and with constant communication.
Simon · 16 April 2024
Agent replied · 24 August 2024
Dear Simon,
Thank you for taking the time to leave a review. It was a pleasure to help you sell your flat and the buyers were very pleased to be able to complete in time for Christmas!
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleIt took a long time for my property to sell, but once I moved from a very well known large Estate Agents chain to Home Sweet Home the viewings soon picked up. Steve Davies was extremely helpful and encouraging. All the staff were highly professional and my properyy has now been sold. I highly recommend them Anna C
Prime · 17 May 2020
Agent replied · 6 July 2023
Dear Anna, Thank you for taking the time to leave such a nice review. We are all delighted that you're so happy and it was certainly a pleasure to help you sell. Many Thanks, Steve, Director
★★★★★ 5/5
GoogleA big thank you to Steve Davies and Staff for your help with selling my fathers bungalow. They kept me up to date with and completely in the loop with all progress. A very professional company. Highly recommended.
Michael · 9 May 2023
Agent replied · 6 July 2023
Dear Michael,
Thank you for taking the time to leave such a nice review for us. It was a pleasure to sell such a lovely property for you all.
P.S. Thank you all for the big box of chocolates too!
Kind Regards, Steve, Director.
★★★★★ 5/5
GoogleFantastic service! A big thanks to Steve and HSH for all their assistance in making the experience pain free! Highly Recommended!
Lee · 16 April 2024
Agent replied · 18 October 2023
Dear Lee,
Thank you for taking the time to provide a kind review and rating, we're very pleased that your purchase went through nicely and in a timely manner. Kind Regards, Steve, Director
★★★★★ 5/5
GoogleMatt and team at HSH Eastbourne are the best letting agents I have had dealings with. They are honest, diligent and deal with any issues with the utmost efficiency. They are also a very pleasant and professional team offering highly competitive rates, and I have no hesitation in recommending HSH to any prospective landlord.
Joss Fernando
Patrick · 19 September 2019
Agent replied · 6 July 2023
Dear Mr Fernando,
Thank you very much for taking the time to leave a review. We really appreciate all your comments. It is our pleasure ensuring such a smooth process for you from start to finish.
Many Thanks, Matt, Steve and the team.
★★★★★ 5/5
GoogleSteve and team sold our house they was always helpful friendly would definitely use them again .Thank you 😁 …
Julie · 16 April 2024
Agent replied · 24 August 2024
Dear Julie,
Thank you so much for taking the time to give us a nice review and rating. We're very grateful and it was a pleasure to help you sell.
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleHighly recommend Matt & his team at Home Sweet Homes. They took the stress away from finding a rental home & the whole process was dealt with swiftly & professionally. I found my rental home & moved in within 7 days . Very happy with their friendly service & would not hesitate to use them again .
Nikki · 17 May 2018
Agent replied · 6 July 2023
Hi Nikki, Thank you for your kind review, it is very much appreciated. We're delighted that we were able to find you a lovely house so quickly. We wish you a long happy stay in there. Many Thanks, Matt
★★★★★ 5/5
GoogleWe have used Home Sweet Home twice now, both when we bought our flat then again when we decided to sell. Steve has been absolutely brilliant both times, very professional and personable. We wouldn't hesitate to recommend Steve and Home Sweet Home.
Kris · 17 May 2022
Agent replied · 6 July 2023
Hi Kris,
Thank you so much for taking the time to give us a nice review. We will miss you guys but wish you luck in the next chapter. Thank you for letting us help you sell and move.
Kind Regards, Steve, Director
★★★★★ 5/5
GoogleSteve and his team sold both my house and my partner's house for us in early 2017 and we couldn't be happier with, nor could we fault, the service we received. I had previously bought a house through Home Sweet Home in May 2013, so when it came to selling up again, I immediately thought of them as they'd been so brilliant previously. When we next move (which I sincerely hope will be in many years to come!) I wouldn't hesitate to use Home Sweet Home again and would, without doubt, recommend them to family and friends also.
Joanne · 30 September 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
