Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole team at Oakfield have been great throughout our selling process so far. Offering guidance and expert knowledge to support us as first time sellers. Thank you also to Josh, he kept us updated throughout the viewings and always took time to share feedback. Property sold within 2.5 weeks. Very happy
Shelley · 28 March 2024
Agent replied · 25 August 2024
Hi Shelley,
I am so pleased you were so happy with the service provided by the team at Oakfield, thank you for taking the time to leave this review.
Best wishes,
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleI’ve just moved to Eastbourne from Fleet in Hampshire and couldn’t be more happy with Oakfied and in particular Zoe Hodd. She was really helpful with finding us a property (which was much more difficult than usual as we have a dog, severely limiting the amount of properties available), kept us in the loop from start to finish and was just generally brilliant. Thank you ☺️.
From Max, Nina and Colin the dog!
Max · 10 January 2018
★★★★★ 5/5
GoogleCasey was very helpful in regards to finding my partner and I's new flat to rent. Has a good standard of communication skills, I highly recommend when looking for a property to rent out.PositiveProfessionalism
John · 26 August 2020
Agent replied · 25 August 2024
Hello John,
Thank you very much for taking the time out of your day to leave such a positive review on the service you have received, we are pleased Casey was such a pleasure to work with and i will be sure to pass on your comments to her.
★★★★★ 5/5
GoogleHaving my second property rented by Oakfields I just wanted to leave this review as both Izzy and Charlie have done a fantastic job and far exceeded my expectations. Nothing was too much trouble and I was amazed at how many viewings and interest they had. A great job and a very big well done to both of them.
Stuart · 26 August 2023
Agent replied · 25 August 2024
Hi Stuart
Thank you for taking the time to leave this review for Izzy and Charlie. It means so much to them and all the team at Oakfield. I am delighted they assisted you so well.
Many thanks
Neil Newstead, Founder and CEO
★★★★★ 5/5
GoogleWe would like to thank Jo for all her help and support with our move. She was courteous and professional nothing was too much trouble.
We are aware she worked tirelessly to help us during such a difficult time.
Thank you
Helen · 24 August 2024
Agent replied · 25 October 2024
Hi Helen,
I am thrilled Jo assisted you so well during your move. We wish you well in your new home.
Best wishes,
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleCharlie assisted with our move from start to finish and she cannot be faulted. I’ve worked with a few agents and she is by far the most efficient and goes above and beyond to ensure her customers are happy and looked after. We’ve had a really pleasant experience with Charlie and she is an absolute treasure to Oakfield.
Olivia · 26 August 2023
Agent replied · 25 August 2024
Hi Olivia
Thank you so much for leaving this amazing review and sharing your experience. Charlie is fantastic and you are right she goes above and beyond consistently, she loves helping people which is great to see, and lovely for this to be recognised.
Have the best day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleExcellent customer service and professionalism throughout. Sadly due to circumstances out of everyone's control, our sale wasn't completed, but the standard of service we received from Oakfield through the whole process was of a very high standard. Calls were always returned, information passed on swiftly, updates on progress given without chasing and a very personal yet professional service. When we decide to sell again we will definitely choose Oakfield.
Zoe · 27 August 2018
★★★★★ 5/5
GoogleUsually moving into a new home is fairly stressful, working with caitlin and team at oakfield was so easy and stress free for me, everything was done really quick and on time, I would definitely recommend them and use them again in the future..
Robert · 27 May 2024
Agent replied · 25 August 2024
Good evening
Thank you for taking the time to leave this wonderful review for Caitlin I’m so happy she made the process a stress free one.
Best wishes
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleI had a great experience using Izzy at Oakfield. She was quick to find me a new tenant and also ensured we got the work needed done so we could set up the tenancy in hope to keep long term happy tenants. She always stuck to my budgets and was trustworthy and personable. Highly recommend
Talal · 26 August 2023
Agent replied · 25 August 2024
Morning Talal
Thank you so much for taking the time in leaving this great review and feedback. Izzy is amazing so will really appreciate this feedback and your kind words.
Have a great day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleI have nothing but praise for Oakfield, Eastbourne for both their Sales and their Lettings departments. Lauren has recently managed a sale for me and has been supportive and proactive throughout. She kept me informed at every stage and provided momentum when things were slowing down. Chloe too has been excellent, managing the previous tenancy of my property - She was always on hand to chase solicitors during the sale when Lauren wasn't in the office. Others include Rebecca and Evie - Whenever you phone or drop in to Oakfield they are always happy to listen and make things happen - They are consistently polite, helpful and you can always rely on them to get things done! Thanks to the whole team!
Jan · 27 August 2019
Agent replied · 25 August 2024
Hi Jan
Many thanks for your lovely review, I will ensure that your feedback is passed onto all relevant parties.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleWhat a breath of fresh air. I had some trepidation before reaching out to the local estate agents as you hear whispers about bad experiences. What I experienced was nothing short of perfection, Phil and Molly responded to messages quickly, engaged in a professional way on my sale and guided me faultlessly through the process. I would highly recommend anyone using Oakfield.PositiveResponsiveness, Quality, Professionalism, Value
Nick · 26 August 2022
Agent replied · 25 August 2024
Morning Nick
Thank you for the great review, really is appreciated
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleWe had Charlie for helping us find a place and giving iver the keys to us. She was really helpful and helped us look round multiple properties before finding our perfect home, every time I called with questions or even just to confirm things it was a great service and we highly recommend
Summer · 26 August 2023
Agent replied · 25 August 2024
Afternoon Summer
Thank you so much for the 5 Stars and great review, really is appreciated so much. Charlie is fantastic so its really nice to read this as well.
Have the best day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleThe management of my properties has recently been moved to Oakfield. In the short time I have had dealings with them, I have found them to be extremely efficient, quick in their email replies and always on the end of the phone. They are efficient in responding and resolving any problems that have arisen. I would like to make special mention of Danielle in Property Management, and Chloe in Accounts.PositiveResponsiveness, Professionalism
Ronald · 26 August 2021
Agent replied · 25 August 2024
Hello Ronald, Thank you very much for leaving such a fantastic review on the staff here in Oakfield. We will be sure to pass on your kind words.
★★★★★ 5/5
GoogleThe whole rental process
was very smooth and exciting! Charlie Hamilton assisted me in every possible way she could and reassured me at all times, keeping me up to date with any issues that occurred, and helping out of work hours too, would recommend to anyone looking for their first place. Thankyou
Luke · 26 August 2023
Agent replied · 25 August 2024
Hi Luke
That's great to read such positive comments about your experience with us at Oakfield. Really appreciate your kind words and feed back about Charlie.
Good luck in your new home
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleThis was the first property i have let through oakfields, as an experienced landlord it has been the best experience i have had with a letting agent. Izzy and charlie have made the whole process so simple and found me the perfect tenant! Thank you and will defiantly be using you again
Ian · 26 August 2023
Agent replied · 25 August 2024
Good evening Ian,
What a wonderful review to read about Izzy and Charlie thank you so much for taking the time to leave it.
Izzy and Charlie constantly strive to be the best letting agents in Eastbourne and I am so pleased you’ve been so happy with the service they’ve provided.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe have just bought and sold through Oakfield and I have to say their service from start to finish was 5 stars. Our main contact was the amazing Lauren but equally whoever we spoke to at the office were fantastic, Charlotte, Rebecca, Heather, Patrick.....thank you!! Probably the best estate agents in Eastbourne!!! Thank you Oakfield we will be using you guys again :)
Sophie · 27 August 2018
★★★★★ 5/5
GoogleMe and my partner have been looking for our first property together. We looked at 3 properties with Casey, after which we choose one. She has been extremely helpful and kind throughout the whole process keeping us constantly updated on everything. We have also been working closely with Zoe who has been equally as helpful. Would definitely recommend anyone looking for a property, we will be continuing are custom with them in the future.
Charles · 27 August 2019
Agent replied · 25 August 2024
Hi Charles
Many thanks for your comments I have passed these into Casey and Zoe for you. We wish you all the best in your new home.
Kind regards
Chloe Taylor
Senior Branch Partner
★★★★★ 5/5
GoogleWas so glad Oakfield sold my property.
The marketing was highly professional with stunning photographs.
I had top industry advice for placing my flat at the best market value.
Made a quick sale. Would highly recommend.
Joe · 27 May 2024
Agent replied · 25 August 2024
Good evening
Thank you for this wonderful 5 star review. I’m thrilled you were so happy with the service the team provided.
Many thanks
Kerry Newstead
Sales Director
★★★★★ 5/5
GoogleProfessional and friendly team. Easy to contact and always helpful. Quick sale, managed perfectly.
Jane · 16 April 2025
Agent replied · 16 April 2026
Many thanks for the great review.
All the best,
Kerry Newstead
Marketing Director
★★★★★ 5/5
GoogleWhat a great service!! From the moment I decided to put my property with Oakfield, I knew that was the best choice! Phil and his crew are amazing and they do a great job! No matter what time, day or night, week day or weekend! Ready to answer any questions, ready to help!
Highly recommend! Won’t let you down!
Stavros · 26 August 2022
Agent replied · 25 August 2024
Good Morning Stavros, and what a great way to start the day reading this wonderful review and feedback from you. We really appreciate you taking the time out of your day to do this as our clients feedback is so important, and a real morale booster for the team. Phil is one of a kind and constantly goes out of his way to ensure his clients are looked after, at what ever time of the day.
Have a great day
Neil Newstead Founder and CEO
★★★★★ 5/5
GoogleI have sold and let my properties through Oakfield, and have dealt with
Charlotte many times, I have never been dissapointed . She has always been on hand to answer my questions no matter how many times I ask them. When I’ve called she is always informative and professional. I wouldn’t risk letting or selling with anyone else now.
Rosalind · 27 August 2018
★★★★★ 5/5
GoogleOakfield Eastbourne have been managing my properties for some years now and I have found all members of staff helpful and efficient. Special mention though has to go to Zoe Matthews who goes above and beyond to help and is always a pleasure to deal with.
Sharon · 26 August 2023
Agent replied · 25 August 2024
Good Morning Sharon
Thank you so much for taking the time in leaving this wonderful review and feedback. Zoe is great and really goes above and beyond so I know how much she will appreciate your comments.
Have a great day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleI wasn't sure I wanted to rent my flat - it was more a case of having to, because of circumstances. Alex, in the Eastbourne branch made the whole experience pain-free, from explaining the levels of service in simple terms, to the last steps before handing over the keys. He also found a number of suitable tenants in a couple of days. Reccomended.PositiveProfessionalism
Daniel · 26 August 2021
Agent replied · 25 August 2024
Hello Daniel,
We are pleased to hear that Alex has been able to make your first time experience as a landlord pain-free and made the service simple but meeting your needs. We will be sure to pass on your positive feedback to Alex in the Eastbourne branch.
★★★★★ 5/5
GoogleWe contacted Sam about putting our house on the market, he came and took the photos of our house and had it on the market the same! Made everything so easy for us and the photos were amazing! - Thankyou so much!
Emily · 16 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.