Fox & Sons Eastbourne reviews

★★★★★ 5/5

Trustpilot

Stephen and his team at fox and sons…

Stephen and his team at fox and sons Eastbourne have been invaluable during the sale of my flat. Their persistent sales progression has helped a slightly awkward sale get over the line. I would normally be wary about using big agents such as Fox and Sons but a good local team really makes the difference.

Justin · 8 November 2020

★★★★★ 5/5

Google

Recently had to find a new house to rent and from enquiry to getting keys has bèen an excellent service. Friendly, professional, fast and efficient. Highly reccomended.

Jane · 28 October 2024

★★★★★ 1/5

Trustpilot

Unethical, Dishonesty and Unprofessional(Hastings Branch)

Unethical , dishonesty and unprofessional (Hastings Branch).Had an offer accepted in February 2023 with Hastings Branch. Toby Jones(Manager) was dealing with the case. For the last 6 months we have been told that the( lease holder management company) were unable to release a lease pack because there was an outstanding debt. Since then, there's been a series of excuses with the property. Miraculously, the lease pack was released soon after our second valuation which was completed on the 24/08/23. Following the 2nd valuation Toby contacted me and informed me that some else has now made a higher offer despite the property being off market according to the offer letter. In this process we lost money for legal fees ,2 sets of valuations and time. I would not recommend the Estate agency .

Mwadada · 29 August 2023

★★★★★ 5/5

Trustpilot

Worked above and beyond to enable us to sell our house

We tried to sell our property a couple of years ago with Fox and Sons, but then we had to postpone the sale so it was disappointing for us all. Tom from Fox and Sons in Crawley then decided to make it his life's work to sell our property 🤣 he went above and beyond to get the right buyer for us and finally it has happened so we can't thank him and his team enough. Tom never gives up and thats amazing. Abi, who is the Senior Branch Administrator at Crawley then went into archives to find previous reports which we desperately needed for the solicitors. Nothing was too much trouble for her and they still had them which was amazing. The new manager there Rebecca, has turned this company around and I couldn't recommend them more. Big pat on the back for you all 👏👏

Carole · 10 August 2023

★★★★★ 5/5

Google

Agnieszka Rzeszutek Once again out performed, great communication, excellent service and done with utmost efficiency. A Tennant was found within a few days, and moved in within a week. A smooth and painless let with no dramas and great tenants found by Fox and Sons Eastbourne. I would recommend this team to anyone. Thanks again Aga

M · 25 October 2019

★★★★★ 5/5

Trustpilot

Very helpful at Peacehaven branch

Dawn · 1 May 2026

★★★★★ 5/5

Trustpilot

I have to say how helpful the staff…

I have to say how helpful the staff were at the Bognor Branch of Fox & Sons. They could not have been more helpful.They went out of their way to make sure my mum's sale went well, and she had tricky buyers to say the least, but all the staff were exceptional. They keep me updated with the progress and helped out with all the negotiation between all parties involved.My mum was getting very stressed with everything and they all helped to ease the pressure and situation.So I want to say on behalf of my mum and myself a BIG THANK YOU.

Denise · 25 July 2023

★★★★★ 5/5

Trustpilot

Fast service

Team members are keen and motivated to help find lodgers. The process was quick and efficient

Dr · 30 January 2026

★★★★★ 5/5

Trustpilot

Fox and sons sold our house pulborough…

Fox and sons sold our house pulborough Avenue Eastbourne they were brilliant we achieved an amazing price. Steve was great at keeping our buyer in place while dealing with issues with our purchase. They really deserve credit for the service they provided me and my husband as the sale had many bumps.Highly recommend

D · 16 September 2020

★★★★★ 5/5

Google

Staffs working here are very kind, helpful and informative. They even work on Saturday which is amazing for clients who need to work on weekdays. Their service is great and always show respect to every clients. I highly recommend here to rent a house.

Mandy · 24 October 2023

★★★★★ 5/5

Google

I’ve used Fox & Sons to sell and more recently to let out our local flat. Great service, always find really highly qualified tenants. You get a very personal service which is second to none. Wouldn’t hesitate to use them again.

Jez · 16 May 2025

★★★★★ 5/5

Google

Very commendable agents.. I was fortunate to have my viewings undertaken by Lewis who is exceptionally friendly, professional and knowledgeable.

Ns · 20 December 2024

★★★★★ 1/5

Trustpilot

Crawley branch

Crawley branchDo not go near this agency with a barge pole! From the outset promised a open day with a list of 500 people they would be phoning who would be interested (no open day happened) to over valuing and writing the contract that no matter what I sold the house at I would still pay the fee on the value they had put on it initially which was wildly over valued. Total scam and nothing but lies. The office is useless, they do not communicate at all and they have no professionalism at all. A total shambles and scam, worst mistake I’ve made choosing these cowboys to sell my house! USELESS!!

Simon · 14 June 2023

★★★★★ 5/5

Trustpilot

Sale of my property

Today i completed on the sale of my property selling through Fox and Sons Crawley branch. I would like to thank all the staff at the branch for their support through the process and helping me to secure the sale within weeks of the property going on the Market. Abigail have been amazing keeping me informed and answering all of my questions i would definitely recommend Fox and Sons Crawley for selling your property.

Jo · 13 November 2023

★★★★★ 1/5

Trustpilot

DO NOT USE

DO NOT USEI rent out a property via fox and sons and the service they have provided to me as a landlord has been terrible. They work on behalf of tenants rather than the landlord and I have had a number of issues.BEWARE of their 6 months notice period which is hidden within their terms of business and not clearly explained at the outset. So even if you raise issues and want to swap to another agency you’re stuck with them for 6 months.I’d highly suggest using another agency landlords!!

Zara · 5 June 2023

★★★★★ 1/5

Trustpilot

Crawley Branch - AVOID

I would strongly advise anyone in the process of choosing an estate agent to handle their sale to avoid Fox & Sons, Crawley.

Matt · 1 November 2025

★★★★★ 5/5

Google

All the letting staff were really good. David Johnstone helped us find our home to let and was in constant contact with us nothing was too much trouble. Thank yoy David

Theresa · 26 May 2024

★★★★★ 5/5

Google

I am pleased to in touch with Mr Connor O'Hara of Fox & Sons (Eastbourne). Mr O'Hara helping me & my son to find a suitable accommodation. I found F&S's service very professional and prompt. Thank you

Dipanjana · 27 January 2024

★★★★★ 5/5

Google

It was great assistance provided by Fox & Sons lettings in getting a home on rent. I would recommend them to all those who are planning to buy or rent a home in the UK. Thanks team. Wish you all success

Ratheesh · 24 October 2023

★★★★★ 5/5

Trustpilot

It’s early days for me in deciding…

It’s early days for me in deciding whether to move house. I was shown around a property by Sydney who was very helpful and understanding of my situation. She was upbeat about the lovely property I viewed today, without being ‘pushy’. She was professional, friendly and I felt she was a very good advocate for Fox and Sons. Thank you.

Stephen · 12 July 2024

★★★★★ 5/5

Google

Thank you so much Agnieszka and Fox and sons for helping us to find a good and Affordable house in the town. The Complete proess and services was well organised and professional. Thanks again

Solvin · 10 January 2023

★★★★★ 5/5

Google

I would like to say a big 'thank you' to Fox and Sons especially Courtney Wallis for all her help. She was extremely helpful and efficient in our search for a rental property. Would highly recommend.....

Kim · 24 October 2022

★★★★★ 1/5

Trustpilot

Unethical when tenants check out

Avoid like the plague if you want to be an ethical landlord, or a tenant who is treated ethically.I had heard the reputation of Fox & Sons Lettings long before renting with them, but decided to give them the benefit of the doubt as I worked in a decent & fair property agency for many years.- At move in I was warned by the previous tenant that she had been ripped off. So much so that she gave me a copy of her check out report, in the hopes I could use to prevent the same thing. An example of something she was charged for - the washing machine tray not closing properly.- I had a number of maintenance issues throughout the tenancy & these were always well managed, apart from those I said not to worry about - a cracked window and a dodgy light switch. I was very happy with the management until I was leaving.- The problem has come at move out - it's been over 40 days and still no deposit. Now I have heard they are disputing ridiculous amounts in a way I feel is unreasonable and unethical.- Thankfully I took high res photographs at check out because I had friends who said they they charge deposits unreasonably and end up in dispute frequently & because of the previous tenant's experiences/overall reputation. The flat was cleaned to a professional standard and very minimal wear & tear. Obviously as someone who worked in property I have a very good idea of landlord & tenancy law, and what is reasonable. I would warn all current tenants to get a copy of the previous tenant's report and take high res photos on check in & departure. (You can also check the EXIF data of the pics taken to check in, because the check out photos are to a different standard of the ones you will receive on check in. Something could look streakier or unclean simply because of the aperture & ISO. )- F&S use an insurance deposit scheme rather than custodial scheme for deposits - this is a yellow flag as they hold the deposit and it is v difficult to get the deposit if the agent doesn't initiate the return or doesn't inform the landlord timely. In my case it's been over 6 weeks and the dispute process has not yet fully kicked off. Thankfully I can afford to dispute if I need to, but many tenants may not be able to & would be forced to accept the amount without dispute - because they needed the money.- I left the flat in extremely good condition, professionally cleaned with no wear and tear. Because I know what unethical practices can be like sadly, I even use a hi-polymer eraser on any skirting boards or doors - that is how careful I would be and how you know this is not exaggeration.- The agent has informed me they don't look at the previous check out report or check in which is ridiculous. I have evidence of check in photos & check out photos I took myself, cleaning receipts, even photos of cleaning underway! I am grateful I listened to the advice of previous tenants & protected myself.Examples include- Claiming that a hob ignition switch is missing when it is missing in my check in photos and on the previous tenant's photos.- Claiming that damage or marks have occurred that are present on check in photos- Claiming there was a blind missing (they looked for 3 blinds in a room with 2 windows!)- A light switch that stopped working and was reported- Claiming that cleaning hasn't been done on the inside of the washing machine because stained rubber from wear & tear. (Thankfully for the warnings I literally took a video of the cleaning of it! But who would have that and be able to dispute it?!)If you're a landlord please work with a company that doesn't try to rip off people (willfully or through incompetence I'm not sure) & if you're a tenant save yourself the pain and go somewhere that's fair & ethical. I can't imagine what they'd do if you actually accidentally did some damage or didn't have a v high standard and how fair they would be about that.(Note to anyone else leaving 1 star reviews on Google too, check they are visible on friends phones and not just to you only. Google auto moderates 1 star reviews & can assume is spam)

Grace · 10 March 2023

★★★★★ 3/5

Trustpilot

I recently brought a house with fox and…

I recently brought a house with fox and sons, in the beginning I was really happy with the service but soon realised it was a lot of sales for themselves.

Sherry · 7 August 2025