Fox & Sons Langney reviews

★★★★★ 1/5

Trustpilot

I would give 0 if I could

⁷I would give 0 if I could. Terrible experience with fox&sons London Road Brighton. We had our house advertised with them for bearly 6 months. We had 3 viewings & 10 cancellations, however, when you looked, they claimed we had 13 viewing. Our biggest mistake was to go with them. Totally unprofessional photos. We changed the agent and within a week we had 4 viewing & one offer!! Additionally, when we left this agent, they carried on advertising our house without our permission with a new price!! Dispute both written & verbal communications! Totally unprofessional. We should have read the reviews and avoided them at all cost!! So far we have had 2 offers and might have the final offer soon.

Zizo · 30 July 2026

★★★★★ 1/5

Trustpilot

Lies, cover ups & misuse of my data!

My experience with Fox & Sons Peacehaven has been appalling, and I would not trust them with the purchase or sale of a property again.

Elysia · 5 September 2026

★★★★★ 1/5

Trustpilot

Natasha is the worst

Natasha is the worst. She told us a bunch of false information when moving in (she said it comes with parking but didn’t and ended up costing us £10 per day extra) and she is super rude.

Mark · 9 June 2026

★★★★★ 5/5

Google

I had a good experience with them . Very able team specially Eddy and Chris were very professional and friendly. They guided us during the whole process and answered all our queries. Really happy to work with them.

Haseeb · 18 August 2025

★★★★★ 1/5

Trustpilot

Awful mortgage advising service

Booked an appointment with one of their mortgage advisers, a lot of info i did not need to know that the company has x branches and have done x money on mortgages, just to be cancel on the second appointment. Got back to me after 4months saying he would help me that time, after a couple exchanges no more correspondence ive no idea whats going on. Meanwhile was contacted by another mortgage adviser she said to give her a change she’s different from her colleague. First appointment same things, second appointment a no show. Whats wrong with you people? Unbelievable. At least have the decency to cancel the appointment, i got out of work for the appointment waited 1h, even emailed and nothing.

Sonia · 17 October 2023

★★★★★ 5/5

Google

A massive thank you to Eddy and the whole team at Fox and Sons Langney including Chris, Ethan and Summer who were all fantastic in helping us sell our house. I chose Fox and Sons and in particular Eddy as he was strongly recommended to me …

Brad · 17 April 2025

★★★★★ 1/5

Trustpilot

Do not use this Eastbourne Estate Agent

We feel our property was overpriced, which led to reduction after reduction in sale price. Did not respond to phone calls, or said things would be done that weren`t. To us the agents came across as arrogant, starting from not explaining the length of initial contract, right through to poor viewings both in numbers and quality of details given to possible buyers. Things were delayed because information was not passed through, and quite often was inaccurate. Very poor value for money. Instructed around the end of July 2022, completed 30th March 2023, pushed into a very short time between exchange and completion because of misinformation, and into a large reduction on our sale price.

Website · 20 June 2023

★★★★★ 5/5

Google

As a first-time buyer, the entire mortgage process felt overwhelming at first, but working with Mortagage consultant Nick ,changed everything. Nick explained every step clearly, were always available to answer my questions, and guided me with confidence from start to finish. Thanks to your expertise, my very first offer was accepted! I’m so grateful for the fantastic service and couldn’t recommend him highly enough.

Geena · 9 December 2025

★★★★★ 1/5

Trustpilot

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

Sonia · 10 December 2024

★★★★★ 5/5

Trustpilot

Seamless experience

I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail, she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.The results speak for themselves: Abbey sold my property in under three months, an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!

Lauren · 27 November 2024

★★★★★ 5/5

Google

Went to view 2 properties on Saturday with George stonestreet from fox and sons eastbourne, he was very helpful and answered all questions we had and explained some stuff I wanted to know, thank you George.

Frank · 17 April 2025

★★★★★ 1/5

Trustpilot

Absolutely disgusted at the way this…

Absolutely disgusted at the way this company treated my son and his fiance. They had put a holding deposit on a flat and through no fault of theirs the landlady withdrew the flat and Fox and Sons refused to give them back their holding deposit. They could not afford to lose that money.

Carol · 22 September 2026

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 5/5

Google

We were really impressed with Eddy when he first came to value our flat. He was not only really professional but also had extensive local knowledge and market insight. As soon as he left we knew we would market the flat with him. As most people know buying and selling property can be incredibly stressful, but Eddy supported us throughout the process. The whole team at Fox & Sons worked really hard and we would thoroughly recommend and use them again.

Andy · 17 April 2025

★★★★★ 5/5

Google

Eddy was very knowledgeable about prices and when the busiest time to sell the property and it sold very quickly. Also a big shout out for Summer and Chris, very good team

Susan · 17 April 2025

★★★★★ 5/5

Google

Well, 5 stars simply isn't enough to praise the service from Fox & Sons, Langney Branch. They obtained an offer on my house within 2 days of it going on the market on Boxing Day. However with a chain of 6 properties involved, it was a difficult transaction, with several hiccups and delays along the way, and all the buyers involved wanting to beat the Stamp Duty hike at the end of March. Eddy Tate has to be singled out for his patience, perseverance and constant contact by email, keeping everyone in the loop. 10 out of 10 and a gold star, Eddy. He knew that to accommodate the date chosen by the rest of the chain, and very busy removal companies, I had to move out on a certain date, well before completion, and he moved hell and high water to achieve exchange of contracts with 3 days grace until my move date, ensuring I could move into temporary accommodation with peace of mind, knowing I had exchanged contracts, even if the completion dates did not align with my purchase through another Agent. Thank you also to the other very helpful staff at the branch, who passed on messages to Eddy without fail, if he was not available. Your branches communication is excellent. A very grateful Vendor.

Jackie · 17 April 2025

★★★★★ 5/5

Google

We recently sold our house through Fox & Sons, Langney Branch who made it a breeze from start to finish. Harry Dyer and all his team were excellent in all areas with constant communication and always happy to answer any questions. Couldn’t be happier with the service we received and would highly recommend! Thank you for everything 😀 …

Niki · 23 November 2025

★★★★★ 5/5

Trustpilot

Finally in my flat thanks to Shayla

Finally in my flat thanks to Shayla. She has been amazing & was totally on top of everything despite the lousy solicitors & me hounding her all the time. Thank you Shayla & the rest of the team, you are all stars 🌟

Helen · 14 November 2025

★★★★★ 5/5

Google

Nick at fox and sons helped me with my mortgage and his help was above and beyond, thank you so much for all your help. Such an excellent service I got my mortgage approved straight away 😁 Also a thank you to all the guys that helped us with our house sell the process was smooth and quick.

Claudia · 23 November 2025

★★★★★ 1/5

Trustpilot

Never touch these people with a barge…

Never touch these people with a barge pole! I’ve never in my life had such a bad experience with an estate agent and that’s saying something! Major pressure tactics to get you to spend more, refusal to return deposit, which thankfully they are so dodgy that tgey do not have a bank account and you need to pay by card! Always remember you can do a charge bsck bua your bank and you get your money back! The excuses I heard to hold onto your money! I think this may be hiw these guys get paid! Anyway rubbish service, rubbish people and steer well clear of these cowboys! Sequence homes are part of this group so steer clear of them as well.

Ken · 13 February 2026

★★★★★ 5/5

Google

Service has been professional from the start to finish . From the taking of photos of our properties for sale to exchange on the second sale. We have sold 2 properties to buy one so a lot of activity and a lot to tie up . Callum and his team from Langney office have been communicative and helpful and have worked hard on our behalf throughout . Would recommend and indeed employ again if I ever decide to put myself through another move ! Thank you !PositiveResponsiveness, Professionalism

Alan · 26 October 2021

★★★★★ 5/5

Google

We used Eddy and the team for the sale of our 4 bed house in the South Harbour. I have sold a few properties over the years and I must say that these guys were right up there with the best I have used. 5 star service from beginning to end. Great communication at all times, top quality photographs and description, advertising in all the right places and a polite and friendly service. What more can you ask for? I would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value

Just · 26 October 2021

★★★★★ 5/5

Google

This is the third time I have sold a property with Eddy and the team, and also this time was able to purchase with them too. Despite all others in the purchase process being a nightmare, Eddy went above & beyond to keep everything held together and finally achieve completion! He and his team are always professional and friendly, and because they focus on a specific area, are knowledgeable about the local market trends. This knowledge and enthusiasm for what the Langney area offers have been what has tipped my decision to use them each time, and I have not regretted it at any point. Communication throughout the process has also been faultless. I don't intend to be moving again anytime soon but if that did happen then I would not go anywhere else.

Kate · 26 October 2021

★★★★★ 1/5

Trustpilot

Unprofessional Demeanor

The Crawley team, particularly Branch Manager Kane Caulfield, displayed unprofessional, rude, and disrespectful behavior.They wasted our time by not responding promptly to our inquiries, forcing us to follow up continuously for weeks, both regarding our initial offer and when the property came back on the market.When we decided not to proceed with the offer, Kane Caulfield began speaking to us in a rude and unprofessional manner.We kindly request that take appropriate action regarding the Branch Manager's behavior.

Bimlesh · 12 August 2024