Trusted Agent profile · Eastbourne

Fox & Sons Eastbourne reviews

3.7

★★★★★ Good

760 reviews across 2 platforms

19 Cornfield Road, Eastbourne, BN21 4QD, BN21 4QD

Part of Fox & Sons, see every office.

Fox & Sons's office in Eastbourne, at 19 Cornfield Road, is rated 3.7 out of 5 across 760 reviews on two platforms, including 324 Google reviews rated 4.5.

Google logo

4.5 / 5

324

Reviews on Google

This office

Trustpilot logo

436

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.

5/5

Google

Very helpful staff, efficient and friendly.

J · 10 June 2026

Agent replied · 10 October 2026

Thank you for your great 5* review! Our team takes pride in providing helpful and efficient service with a smile. We're glad we could make your experience a pleasant one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thanks to Oskar he has done a good job in helping finding new house…much appreciated

Kits · 18 October 2024

Agent replied · 23 October 2024

Many thanks Kits for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Dream Team

The team at Rottingdean did a fantastic job at selling my property recently, and I can't thank them enough.From the get-go ,Robert (Harding) was'on the ball', efficient,helpful, kind and supportive, and Alex Wilson was an absolute joy - constantly cheerful and upbeat,keeping calm and steady. Between them, they worked so hard for me, providing photocopies to my solicitors at Cavendish Legal Group, and being unfailingly helpful. Anne, too, was very understanding.An outstanding team effort! Thank you so much, guys! Worth every penny! Couldn't have managed without you!

Ms · 1 June 2022

5/5

Google

Moving out with my partner for the first time and Oskar made the whole process as quick and hassle free as possible.

Ryan · 26 May 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review ryan packham. Kind regards, Lucy, Customer Relations.

1/5

Google

Waiting for a call back for two weeks for a viewing meanwhile they let the property after saying I could view. Second time they have done this! Rude. They never call back. Said they were waiting for the tenants to allow access but didn’t say that they had gained access. Last time I emailed and called numerous times and couldn’t get hold of anyone and again the property was let. No customer service. It’s all good whilst you have interest in a property and don’t care about all applicants but would have thought customer service would still be good with regular updates. Hope landlord don’t have the same experience.

Sarah · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I had a great experience finding my new home with Scarlet as my letting agent. She was professional, friendly, and incredibly efficient throughout the whole process. From the first viewing to moving in, she kept me informed and made everything as smooth and stress-free as possible. I felt supported and well looked after at every stage. Highly recommend her if you’re looking to rent. Scarlet genuinely cares and goes the extra mile.

CJ · 21 July 2025

1/5

Trustpilot

Avoid F&S conveyancing

Do not use Fox & Sons in house conveyancing firm. I’m not a Fox & Sons customer but our buyer is (as that is their agent) and they’ve held up our chain for months. We agreed a sale in October 2024, it was discovered in January 2025 that our buyer needed an amendment to their lease on their leasehold property before they could sell it (a deed of variation) three months later to today, only now has the Fox & Sons conveyancing firm read the leases properly and determined what they need to do and there is still no end in sight. All in our chain has needlessly been put to extra stamp duty cost, the cost of arranging a new mortgage offer because previous ones have expired, we’ve had houses in the chain being re marketed, causing further stress. Our solicitor told me today that they have three chains including ours that are all stuck and going nowhere due to a deed of variation, and guess what, every one of those chains has the same Fox & Sons conveyancing firm handling the deed of variation. They clearly don’t know what they’re doing and I would suggest unless you want to waste your money on delays, and be stressed beyond belief, do not use Fox & Sons in house conveyancing. I don’t normally post reviews, if I get bad service, I simply don’t go back. However, on this occasion, I’m getting bad service that is costing me and others in our chain more money, and there is nothing I can do about it.

Phil · 16 April 2025

5/5

Google

As always, mortgage advisor, Andrew did a first class job for us. I can’t speak highly enough of Andrew and Fox and Sons in general - thank you.

David · 15 November 2025

Agent replied · 22 November 2025

Thank you so much for your kind words! We strive to provide top-notch service and it's great to hear that Andrew and our team at Fox and Sons met your expectations. Your satisfaction is our top priority. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Just finished the paperwork to move into my first flat. Oskar and the team were very helpful and I couldn’t have asked for any more. Thanks lads

Dean · 27 January 2024

Agent replied · 23 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Scarlett as our agent has been very helpful and very responsive. Second time we are using Fox and Sons and i am very much appreciative and grateful for their help.

Mazuba · 22 October 2025

Agent replied · 22 October 2025

We are so glad to hear that Scarlett has provided exceptional service and that you are satisfied with our team at Fox and Sons. Thank you for choosing us as your agents again, we appreciate your loyalty and are always here to help! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Excellent Lettings team lead by Duncan .

I am a landlord and Duncan, who was extremely efficient, polite and always there to answer any queries (as well as Romana ) dealt with the tenant find. I would fully recommend anyone to use their service, I certainly will if required again.

Jo · 31 March 2026

5/5

Google

Moved into my first home recently such an easy and quick process Connor was amazing and helped us so much thank you!!! Made sure everything was all done and signed

Millie · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

From start to finish the process was simple. Communication was excellent and the professionalism of the whole team in Cornfield Road was a standard other letting agencies should aspire too.

Stafford · 18 April 2025

5/5

Trustpilot

Excellent service given by Fox & Sons Langley branch Eastbourne East Sussex

Very response, excellent communication & were very helpful. Very special thanks to Eddy Tate for his commitment and all the help given to us especially at difficult times at the process of the purchase. He made sure that the sale went through smoothly. We can't thank enough for every thing especially for completion before the stamp duty holiday ended In June 21. We completed the purchase on the 18/6/21. We are very happy at our new home. All the very best & success to the Fox & Sons Eddy Tate & the team at the Langney Eastbourne branch.

Priyani · 28 December 2021

5/5

Google

We would like to thank Steve and the team for all their help in selling our flat quickly and keeping us informed all the way through the process.

Maria · 28 November 2023

Agent replied · 23 October 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

5/5

Trustpilot

I went into Fox and Sons on church road…

I went into Fox and Sons on church road today to ask for some advice. The staff in there were very friendly and helpful. Would recommend 😀

Kelly · 20 July 2026

5/5

Google

We recently bought a property through the Langney Branch. Both Eddie and Callum were very helpful and professional. Eddie worked particularly hard keeping us informed and chasing the seller's solicitors on our behalf. We then contacted Aga at the Eastbourne Lettings Office as we wanted to let the property as soon as it was redecorated. Aga was excellent! She explained the process clearly, gave good advice on what tenants are looking for, stayed in contact with us throughout the drawn out buying process, and was ready with multiple prospective tenants just days after we completed on the property. Courtney was also friendly and helpful giving us feedback from the viewings, which helped us feel confident choosing the new tenants. Aga then completed the process, all the paperwork and references, keeping us informed every step of the way, and answering my many questions/concerns. Her professionalism and knowledge of this business is a credit to the company! Thank you again Aga and your team!PositiveProfessionalism

Brenda · 24 October 2021

5/5

Google

It is said that selling a house is a stressful event. When you are selling a family home due to a elderly parent no longer being able to manage it could be even more stressful. However, this did not prove to be the case with Steve and his team at Fox & Sons. Steve helped make the process run smoothly, with good communication and support with issues that arose. I have no problem recommending Steve at Fox & Sons, thank you.

Shaun · 24 October 2021

5/5

Google

Eastbourne Branch! I cannot recommend them enough! I used Fox and Sons in Eastbourne recently to sell my flat! They sold it within a couple of weeks which was great! We were in a long 6+ chain so the time to completion took about 5 months but throughout the process I spoke to Stephen the branch Manager almost weekly (with him calling me as much as the other way round which was great), he’d give me regular updates if he’d heard anything from the Solicitors etc and and nothing seemed too much trouble from anyone in the office! I felt a the service was professional throughout but also they were very personable and a pleasure to deal with!

Jem · 24 October 2021

5/5

Google

I used Fox & Sons to sell my property and although it was a long process (mainly down to Covid restrictions) they did an excellent job. Tom and Steve were awesome. They responded to every email and call from me quickly and professionally. There were numerous issues along the way and they dealt with them all. They even went the extra mile on completion to ensure I got the keys with minimal travel and dealt with another estate agents part so it went smoother. Highly recommend these guys and would definitely use them again.PositiveResponsiveness, Quality, Professionalism

Josie · 24 October 2021

5/5

Trustpilot

First Time Buy

I have just started the process to buy my first home, I have had fantastic service from the whole of the Gosport team, especially Gemma my mortgage advisor, she has been fantastic the whole way through, from the big details to the smaller details. I have been kept in the loop every single step and my mind is always at ease. I would strongly recommend Fox and Sons Gosport to anyone looking for a property in the area. Thank you all very much!!

Jason · 4 October 2021

1/5

Google

Never again will I buy a property through Fox & Sons. The very stressful process of moving was made horrendously worse, by their shocking incompetence, dishonesty and non existent communication. We found out they kept telling the vendor they couldn’t get hold of us, when the reality was, we couldn’t get hold of them! The “senior negotiator” didn’t have basic communication skills or professionalism. How he has found himself in such a job, I’ll never understand.

Selby · 24 October 2023

Agent replied · 23 October 2024

Dear Selby Lodge, I am sorry to hear you weren’t happy with the service provided from the member of staff mentioned. If you would like to discuss confidentially with the branch manager he is more than happy to have a chat. We would understand if you wouldn’t want to and if that is the case we wish you all the best for the future. Stephen Rodgers senior branch manager

5/5

Trustpilot

Juliet was so very professional yet…

Juliet was so very professional yet friendly, supportive and reassuring in talking us through the process of selling our home. We instantly knew we wanted to go with Fox & Sons as she was such a great ambassador for the Agents.The Valuation Juliet gave on our home and what she foreseen came into fruition and we are delighted.Our Home sold within one week of going on the market with the fabulous Fox & Sons team managing many Viewings to make it such a success

Rita · 26 August 2021

5/5

Google

The Eastbourne Team have been absolutely amazing when selling my flat! Great service from start to finish from all staff members. They have also helped me chase the solicitors and took some pressure and stress away from us during the whole process. They have also sorted our mortgage out so everything was kept under one roof which made things a lot simpler.

Nicola · 25 July 2024

Agent replied · 23 October 2024

Hello Nicola, thank you so much for your kind words! We're thrilled to hear that our Eastbourne team could make the process of selling your flat smoother and less stressful for you. Kind regards, Lucy, Customer Relations.

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