Fox & Sons Eastbourne reviews

★★★★★ 5/5

Trustpilot

Our experience with Fox & Sons

Our experience with Fox & Sons, Scarlet E Hepburn, was outstanding. From start to finish, the service was professional and attentive. The staff member who assisted us was exceptionally kind and helpful. She negotiated with the landlord on our behalf and made sure all the facilities we requested were arranged promptly and without issue. Her guidance made the entire process smooth and stress-free. Overall, we are very satisfied with the service and glad we chose Fox & Sons. We wouldn’t hesitate to recommend them to anyone looking for a trustworthy estate agency.

Clare · 11 May 2026

★★★★★ 5/5

Google

Cannot thank Scarlet from Fox and Sons enough for her prompt helpful time today , a credit to the office

Karen · 17 November 2025

★★★★★ 5/5

Google

Steve and his team have been so helpful since first contacting them in the summer with the sale of our property. Every time we have called someone is always there to help us, and been so patient with us through the whole process. Fab communication. Would highly recommend to all!

Shona · 2 December 2024

★★★★★ 5/5

Google

We have been looking for a flat for a little while and David has been very helpful throughout this time. He checked on us few times, to see if we found what we wanted and he made sure to keep us updated on whatever was available in the market. Very kind and helpful. Thank you David.

Vero · 29 August 2024

★★★★★ 5/5

Google

We have been looking for a flat for a little while and David has been very helpful throughout this time. He checked on us few times, to see if we found what we wanted and he made sure to keep us updated on whatever was available in the market. Very kind and helpful. Thank you David.

Veronika · 24 August 2024

★★★★★ 5/5

Google

I am glad that Fox and Sons Property made my relocation process easy by providing exceptional service to me while securing accommodation through them. My special appreciation goes to OSKAR and DAVIDS for their immense support throughout the process. I look forward to having my first property through you guys. I wish I could give 10 🌟 🤩. …

Kingsley · 25 June 2024

★★★★★ 1/5

Trustpilot

No show viewing

Viewing booked and confirmed by George, but no one turned up. I had to call repeatedly to get an answer, only to be told a manager had “tried to contact me to cancel”, which is untrue as I had no missed calls or messages. I was promised a call to rearrange the viewing for the following week and never heard anything. Called again and was assured someone would call me shortly. Two weeks later, nothing. I’ve since submitted a formal complaint and haven’t even received an acknowledgement. Wasted my time attending a viewing that was never going ahead, followed by more time chasing. Poor organisation and even worse communication.

Becky · 23 April 2026

★★★★★ 1/5

Trustpilot

The brighton branch

The brighton branch, has taken 2 years to get my dad's flat sold after he died. Recommended to sale the flat at auction by Ray Murphy, that fell through after months of trying to get it sold,then went down the normal route. This all starts out fine ,in 2022,then had two more offer ,these were not satisfactory, finally had an offer in August 2024 which has taken 5 months of us chasing to get over the line. Alfie is the person not to take at his word as this was only what he thought we wanted to hear. Never use fox&sons. Sonia collins

Sonia · 10 December 2024

★★★★★ 5/5

Google

Scarlett was amazing, she has made the whole process easy to do and we cannot wait to move into our new property!

Marc · 6 October 2025

★★★★★ 5/5

Trustpilot

Seamless experience

I am absolutely thrilled to share my experience with Abbey Northway at Fox & Sons! From the moment we began working together, Abbey’s extraordinary professionalism and commitment to excellence shone through. What sets Abbey apart is her meticulous attention to detail, she left no stone unturned in ensuring my property was presented flawlessly. Her insight and expertise were invaluable, making the entire process feel effortless.Abbey’s communication is truly unparalleled. She kept me informed at every stage, consistently going above and beyond to ensure I felt supported and confident. Her proactive updates and prompt responses were a breath of fresh air, transforming what can often be a stressful process into an incredibly smooth and transparent journey.But what truly makes Abbey a standout agent is her warm, kind, and compassionate nature. She didn’t just treat me as a client; she treated me with genuine care and respect. Her empathy and understanding are rare qualities that made this experience not just successful but genuinely enjoyable.The results speak for themselves: Abbey sold my property in under three months, an achievement that exceeded all my expectations! Her dedication, expertise, and relentless commitment to achieving the best outcome are nothing short of extraordinary.If you’re looking for an estate agent who will go above and beyond, Abbey Northway is simply the best. She’s a true gem in the industry, and I cannot recommend her highly enough. Thank you, Abbey, for your phenomenal service and for making this process an absolute pleasure!

Lauren · 27 November 2024

★★★★★ 5/5

Google

Lewis has been so helpful with my property viewings, very informative and patient! Making this a very positive experience ☺️

Serena · 15 October 2025

★★★★★ 5/5

Google

I found Fox & Sons to be extremely professional and efficient. They worked within clear timeframes, making the whole process seamless and far less stressful. A special thanks to David and Scarlett for their support and attention to detail throughout. I would definitely recommend Fox & Sons to anyone looking for a smooth and well-managed letting experience.

GANESH · 9 August 2025

★★★★★ 5/5

Google

Absolutely fantastic service from Callum and his staff. Absolute credit to their jobs. My property sale was very complex with various sticking points, and issues with solicitors, however Callum and his team worked tirelessly to get the issues resolved. As a result the sale was completed in the nick of time prior to the stamp duty raise on 01/04/2025. Thanks again to you guys. Would highly recommend yourselves!

Josh · 3 April 2025

★★★★★ 5/5

Google

Fox &Sons . Cornfield . Regards David and Scarlett Thank you so much for all your efforts in getting us in the property .

Simon · 10 September 2026

★★★★★ 3/5

Google

we had a good experience with Scarlett. She helped lots with initial process.we would like to appreciate your support ❤️

Thilini · 3 October 2026

★★★★★ 5/5

Google

Andrew has been fantastic 👏 everyone we spoke to advised to use a free mortgage broker but I can safely say we made the right choice doing things in person and having someone as good as Andrew guiding us through our first home purchase thank you. …

Simon · 17 October 2024

★★★★★ 5/5

Google

We had an excellent experience with this highly professional team. Everyone was incredibly friendly and supportive. We are truly grateful for their assistance in helping us purchase a house we love. Special thanks to Andrew and Callum for their invaluable help! We highly recommend this agent and give them a 10/10 rating!

Kiki · 25 July 2024

★★★★★ 1/5

Trustpilot

Harassment!

Stupidly agreed to a free valuation with no pressure however after deciding we wouldn’t be selling for a while and telling them that, I’ve had call after call from both the Crawley office and another local office. I emailed them to ask that my details be removed from their systems which was acknowledged however the calls continued. I answered one of the calls and again explained I’m not moving and to remove me from their list. They apologised and said they would update their records…..still calls! I got a call yesterday again asking if I wanted an updated valuation. I declined. Yet I’ve been called again today. I will be blocking them if I get called again as it’s bordering harassment now. It’s actually off putting and now, even if I did decide to put my house on the market, it wouldn’t be with fox and sons.

Lou · 13 March 2026

★★★★★ 2/5

Trustpilot

disinterested and inexperienced

Initial contact with the company seemed ok receiving emails and texts for the upcoming valuation. However the RE agent seemed inexperienced totally disinterested, didn't seem to have much idea about valuing a property other than going on line to look at other properties in the area - something I'd already done. Worst of all she never followed through with providing the valuation information as part of the follow up. I would definitely not use Fox & sons to sell my property given this experience.

Jacqui · 9 March 2026

★★★★★ 5/5

Google

For valuations and after care, this estate agent is excellent. They kept us up to date and informed throughout the whole process. Travis was our agent and was very thorough, knowledgeable and friendly. He researched other properties to back up his valuation. Highly recommended.

Brenda · 16 November 2024

★★★★★ 5/5

Google

Solid experience with the team at the Eastbourne branch. They will go above an beyond in chasing solicitors to make the purchase and sale as smooth and fast as possible, special shout out to Callum B who was the one handling my account, can't recommend them enough.

John · 23 September 2024

★★★★★ 2/5

Trustpilot

leaflets

I don't know who they get to deliver their leaflets but they leave them hanging out of the letterbox, clear indication that people are out and puts the home at more risk of break in. it's just unprofessional. needless to say the leaflet went straight in the bin.

Vrai · 14 October 2026

★★★★★ 5/5

Trustpilot

Finally in my flat thanks to Shayla

Finally in my flat thanks to Shayla. She has been amazing & was totally on top of everything despite the lousy solicitors & me hounding her all the time. Thank you Shayla & the rest of the team, you are all stars 🌟

Helen · 14 November 2025

★★★★★ 1/5

Trustpilot

Fox and sons are shocking

Fox and sons are shocking. You do get bamboozled into a long contract, and i agree they are very rude and the pictures are rubbish. I took my house of the market with them while still in contract. It was sour grapes beacause we had s viewing and once i removed our house got rudely told there is no way the lady would have brought ur house. Crewkerne branch very rude. Was even told would i pay 45,000 pounds more for a 3 bed semi than ours which is a 4 bed detached with a garage. Absolutly shocking wouldnt recommend them at all. They just want u to keep lowering the price.

Sharon · 18 February 2026