Fox & Sons Eastbourne reviews

★★★★★ 5/5

Google

Scarlett Hepburn was a very helpful and responsive with our search for a house. She was very professional with how she handled everything

Omozuwa · 10 June 2026

★★★★★ 5/5

Google

Moving into a new country can be daunting, but securing your first rental apartment can feel overwhelming. After visiting nearlyx and Sons. Ther six agencies, Ie, I had the ple stepped into Foasure of meeting David, who enthusiastically took the lead and promptly informed me about an available listing. We wasted no time in viewing the apartment, and everything was presented clearly and in a way that was easy for me to grasp. Throughout the process, David was patient, allowing me to negotiateake decisions, and he never made the price and m me feel silly for asking questions. I am incredibly grateful to Fox and Sons, and especially to David, for making this pivotal decision feel so comfortable and positive.

Syed · 17 October 2024

★★★★★ 5/5

Google

I’ve had an excellent experience working with Fox & Sons, and in particular, with my agent Oskar. From the start, Oskar was professional, attentive, and incredibly helpful throughout the entire letting process. He ensured everything was handled smoothly and efficiently, always taking the time to address my questions and concerns. The team at Fox & Sons, alongside Oskar’s personal commitment to great service, made finding and securing my rental property a stress-free experience. I highly recommend both the agency and Oskar for anyone looking for a reliable and professional letting service.

ARUNDHATHY · 25 September 2024

★★★★★ 5/5

Google

I have been delighted with the lettings department at Fox & Sons Eastbourne for some years now, Aga has helped me every step of the way with letting my Eastbourne properties. She is an absolute gem and knows this business like the back of her hand. Recently David has helped me find a tenant quickly, he has been a star, and I can highly recommend the whole team.

Mandy · 10 June 2026

★★★★★ 5/5

Google

Scarlett was very welcoming and answered all the questions I had regarding the viewing .

Gemma · 10 July 2026

★★★★★ 5/5

Google

my lettings negotiator scarlett was such a gem with the whole process from start to finish. any questions i had she answered down to the tee and fulfilled me with so much promise for my next chapter in life!! cannot thank you guys enough and hopefully onwards and upwards for scarlett too!

Matty · 19 September 2026

★★★★★ 1/5

Google

I recently worked with Alex from Fox and Sons while moving out of my flat and I wanted to share my experience. Unfortunately, it was not a positive one. The landlord and her agent Alex wanted to conduct viewings of the flat before we moved out to make sure it’s not vacant post me and my wife moving out. This is something we agreed to help with as long as it didn’t disturb our life too much. Throughout the process, I found Alex to be quite pushy, often insisting on scheduling viewings at times that were convenient for him, rather than considering my wife’s and my work commitments. This led to my wife having to take significant time off work to accommodate these requests. Additionally, we had clearly communicated our preference for not allowing anyone to enter our flat without us present. Despite this, Alex insisted on entering the property alone, which made us uncomfortable. He even mentioned that the landlord was upset with us for not allowing entry without our consent, which felt quite threatening. We simply did not want strangers entering our flat while we were not present. After I clarified to Alex that viewings would not be allowed without our presence, it took only 20 minutes for the landlord to email me, accusing me of being rude and having a negative attitude towards Alex, which was false. Alex was providing misleading information about me to the landlord while also misrepresenting the landlord's position to me in an attempt to achieve his own goals. It escalated to the point where I received over 30 phone calls in a two-day period from Alex and other agents, all pushing for viewings. On one occasion, while we were on our way to a viewing, Alex kept calling, asking me to hurry up when I was stuck in traffic. I eventually had to raise my voice to get him to back off, which is unfortunate, as it shouldn’t have come to that. I believe a more respectful approach to communication and consideration for tenants' circumstances would greatly enhance their service. It’s a shame that the only time he backed off was when I had to get angry. I hope this feedback helps improve their practices in the future and no one should coerce others to get their way. It's important that everyone involved is treated with respect and that no one tries to impose their preferences on others.

Danny · 24 August 2024

★★★★★ 5/5

Google

I had a great experience viewing flats today. The agent, Scarlett, was very welcoming, friendly and knowledgeable on the properties. It was especially good given Fox and Sons would be managing the let, knowing that their agent is so approachable. Gave me plenty of confidence as a potential renter. I would recommend.

Vincent · 12 September 2026

★★★★★ 5/5

Google

Fox and sons provided excellent service for us during our move and finding an apartment. Special thanks and mention to David who took time to answer all our questions and was very efficient throughout the process. He kept us very well updated and we were very pleased with his service. Good service by the team overall!

Arshia · 10 August 2026

★★★★★ 5/5

Google

We had the best experience dealing with the team at fox and sons when selling our property! Annabel, Harry, Callum and Steve went above and beyond to sell our house, with many viewings and always updating us with any feedback. We also went on some viewings with Sam and Harry and they were both informative and very approachable to ask any questions about the houses we were looking to buy. The team at the Eastbourne fox and sons have been fantastic and we could not have asked for a better agent to help us with our journey. Thank you.

Nicole · 25 July 2024

★★★★★ 5/5

Google

“I had a fantastic experience with Fox & Sons Eastbourne. They helped me find a house that perfectly suited my needs and budget within just a few days. Our agent, David, was extremely professional and always quick to respond. What stood out most was his commitment to ensuring I was comfortable and informed at every step. I highly recommend David at Fox & Sons to anyone looking for a rental property.”

Sarath · 2 December 2024

★★★★★ 1/5

Trustpilot

Fox and Sons Langley- Disappointing…

Fox and Sons Langley- Disappointing experience. In my experience, my offer was not passed to the vendor for approximately a week after I submitted it. I had to chase them to get a response, to be told two other people were dealing and they would get back to me, they did not I had to chase again and was told they didn’t realise it was my official offer even though I spent thirty minutes in total to them and the reasons why I was submitting that offer! I was subsequently told that the vendor had “chewed their ear” about the level of the offer, and I was left feeling that I was being held responsible for the vendor’s reaction. I was also disappointed that concerns and defects I had raised during the viewing did not appear to be acknowledged in the same way afterwards, being told that vendor said they did not exist, I felt dismissed and gaslighted From my perspective, I would have expected the offer and the information I provided about the property to be communicated promptly and accurately, and for the agent to provide appropriate advice to their client. Unfortunately, based on my experience, I would not choose to use this agent again.

Sarah · 23 September 2026

★★★★★ 5/5

Google

Fox & Sons were really helpful whilst completing the sale of our property. Massive thank you to Callum who went above and beyond to keep in touch and help the sale go through smoothly. I would recommend Fox & Sons to anyone looking to sell/buy.

Kimberly · 1 October 2025

★★★★★ 5/5

Google

David has been really helpful. After seeing a house with Foxes/David but deciding it wasn't for us, he kept in contact and rang to inform us about another house he thinks we may like (which, with todays rental market, most agents aren't bothering to ring out anymore, so we really appreciated this!). During both viewings David was really helpful, polite and professional. He really knew his stuff about the houses and one or two questions he couldn't answer, he rang us later that day with answer. His communication has been consistent and he has been so helpful. Thank you David!

Emma · 25 June 2024

★★★★★ 1/5

Trustpilot

Harassing me with phone calls when iv asked them to stop more than once

I asked fox and sons to come a do a valuation of my late father’s property. I have then been phoned 20times since asking if they can put the property on the market for me. I asked them politely to not phone me any more as it’s on the market with a different estate agent and to take my details of the system. They said they would I have since then received 5 other phone calls from them and each time been told they will take my of the the system. I have had three calls since and each time I have asked not to be phoned and they keep phoning me. It’s getting to the point of harassment now. I would stay clear. They clearly don’t listen to peoples wishes and feel it’s ok to continue to phone someone when they have been asked not to. If only they put the same amount of effort into selling a property ( they had my old house on the market two years and had about three people for viewings. STAY CLEAR

Jemma · 2 September 2026

★★★★★ 5/5

Google

I had an excellent experience with David at Fox and Sons. He is professional, responsive, and always happy to answer any questions throughout the process. I really appreciated their friendly approach and attention to detail. I would highly recommend them to anyone looking for a reliable and trustworthy letting agent.

VISAKH · 10 August 2026

★★★★★ 5/5

Google

A big thanks to David Johnston of Fox and Sons Eastbourne branch for helping us to close our contract to a new flat (rent) without any problem. He is very helpful with us all throughout the process despite the first viewing that we seen was successful but he help us to find a new flat and even tried to squeeze us on a viewing that is almost full. Thank you very much!

Jessilyn’s · 24 August 2024

★★★★★ 5/5

Google

I had the pleasure of working with Oskar during the process of renting a flat, his assistance was invaluable. From the initial inquiry to the final signing of the lease, Oskar demonstrated exceptional professionalism and attentiveness. He was not only knowledgeable about the properties available but also took the time to understand my specific needs and preferences. Oskar's communication was prompt and clear, ensuring that every step of the process was smooth and transparent. His dedication to finding the perfect fit for me was evident, and I truly appreciated his commitment to ensuring my satisfaction. I would highly recommend Oskar to anyone in need of assistance with their housing search.

Maddie · 27 March 2024

★★★★★ 5/5

Google

What can I say?! Five stars aren't nearly enough for the fantastic experience we've had from Fox and Sons, Eastbourne. When my other half and I wanted to secure a mortgage, Stephen Rogers (Branch Manager) put us in contact with their resident Mortgage Advisor, Andrew Titherly (Sequence Mortgages). As nervous first time buyers, nothing has been too much of a request for Andrew and his counsel has been greatly appreciated. We will happily recommend Andrew, with strong praise and doubtless confidence as THE mortgage advisor to work with in the area. You could go anywhere, but if you want the job done properly - Andrew is your man!

Nathan · 27 March 2024

★★★★★ 5/5

Google

I have dealt with a few letting agents over the years and I must say, Fox And Sons rate very highly for me. The application process went very smoothly, with constant communication and updates throughout, particular kudos to Oskar who has been my main point of contact throughout, All that you ask for during a process like this is to be kept in the loop, something that Oskar and his team have managed very well. Thankyou

Ryan · 26 May 2024

★★★★★ 5/5

Google

Scarlett have been truly amazing throughout the process of renting my new flat, extremely efficient and professional but in the same time very friendly and sweet. Highly recommend her if you’re looking to rent. Thank you Scarlett 😊 …

Stefan · 1 October 2025

★★★★★ 5/5

Google

We visited here with our daughter who was looking at various flats. The process of purchasing that first home is a huge decision. Fortunately the team were brilliant. They were able to accommodate viewings at short notice due to us travelling home the following day. Teresa was absolutely brilliant from the outset and provided my daughter with all the mortgage advice and offering options on a property that my daughter needed . I was more than happy to return home because I was confident my daughter was in good hands with Teresa. So far everything is progressing well but I'm not sure it would be if we hadn't walked into Fox and Sons. A huge thank you from a nervous Mum 😀

Tee · 26 February 2024

★★★★★ 1/5

Trustpilot

Terrible service, avoid!

Terrible service, would not recommend. Would give zero stars if I could! There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, non-committal apology. I’ve now withdrawn the property. I wish I’d gone with an independent originally, someone who actually cares.

Denise · 2 November 2025

★★★★★ 5/5

Google

I want to say a huge thankyou to Alex Ruiter at fox and son for outstanding Customer service . Alex responded to all our emails promptly and efficiently and navigated my mum through the whole process of renting a property so professionally . Alex went above and beyond for my mum and we truly appreciate all his support . Many thanks again

Tracy · 20 December 2024