Fox & Sons Eastbourne reviews

★★★★★ 5/5

Google

Thanks Alex and team for getting me wonderful place and with such dedication and being so helpful all the way.

Seema · 24 October 2023

★★★★★ 5/5

Trustpilot

Being a small business owner myself in…

Being a small business owner myself in Eastbourne.I can really appreciate the efforts that Steve and Todd made to make sure I could communicate outside of business hours. Getting regular updates allThe time and helping me with seeing the sale through with solicitors.Thanks guys

Louisa · 19 October 2020

★★★★★ 1/5

Trustpilot

Extremely rude staff - Sunday morning before fox and sons was even during open hours

Your female staff are rude about merely leaning against a piece of glass whilst in a public space.

Louisa · 26 October 2025

★★★★★ 5/5

Google

Agnieszka was very helpful, friendly and easy to talk too. Helped me get my place rented and tenants in within two weeks. Would defiantly recommend to anyone consider letting their property.

Ricky · 24 October 2022

★★★★★ 5/5

Google

Alex went above and beyond to make sure that everything was sorted out in our rental property. Highly recommended.

Stuart · 24 October 2023

★★★★★ 1/5

Trustpilot

THE WORST ESTATE AGENTS EVER

THE WORST ESTATE AGENTS EVER!

Chloe · 17 February 2026

★★★★★ 5/5

Trustpilot

Thank you Fox and Sons

Our main contact was Shannon, but all the team have been excellent and they went way beyond our expectations with not only selling our place but following the sale through and keeping us informed. Most importantly they carried out what they said they were going to do and explained every step of the way, with the good news and the bad. During the sale we came up against an online solicitor further into the chain which gave the people buying our place huge problems. Lesson to be learnt here check the chain out before agreeing to a sale. Our friends are looking to put their place on the market and we have passed Fox and Sons on to them, thats how impressed we were.

W · 20 August 2022

★★★★★ 1/5

Trustpilot

View property was very quick to ask for…

View property was very quick to ask for deposit was meant to move in Friday nothing no communication then meant to move it Monday still nothing said references not come back they ask for paperwork several times still not had nothing back I will be homeless in the morning with a special needs child it’s disgusting no communication at all

Jon · 11 March 2024

★★★★★ 1/5

Google

Overpriced and appalling service. We sold and bought with them and were massively overcharged on fees. Not an easy sale and were ignored with calls and emails not responded to. The store manager Peter Bushell was incompetent. Avoid at all costs, there are a lot better agents in Eastbourne.

Carrie · 25 October 2016

★★★★★ 1/5

Google

Fox and Sons service is terrible, they love to pass the baton of responsibility onto anyone but themselves. Aga lied to myself on several occasions, my family and friends will never use them again.

Adam · 24 October 2023

★★★★★ 5/5

Google

5⭐️ Experience from start to finish with Oskar, could not fault at all, everything was perfect. Thanks again

Liam · 24 August 2024

★★★★★ 5/5

Google

Very good, friendly, efficient, quick to respond and good to deal with.

Kevin · 25 November 2024

★★★★★ 5/5

Google

It was really nice speaking to David and he was very helpful with our viewing

Tom · 2 October 2024

★★★★★ 1/5

Trustpilot

They're falsely advertising the…

They're falsely advertising the property on the RightMove website.

Arabeska · 22 December 2025

★★★★★ 5/5

Google

Thanks so much for Oskar Lockyer for his great service. I have finally found my lovely house!

MELİKE · 24 August 2024

★★★★★ 5/5

Trustpilot

Five star service

Great experience with the team at fox and sons ( plympton branch) Lucas has been especially helpful, friendly and efficient. Would highly recommend

Lisa · 7 April 2023

★★★★★ 5/5

Trustpilot

Selling my property

I Dealt with Gemma Atkin, she was great, friendly polite on the ball and responded promptly to queries, i would definitely recommend Fox and Sons in Northend and Gemma

Dinoowen · 28 June 2022

★★★★★ 5/5

Google

Oskar delivered top-notch service. He was knowledgeable, communicative, and ensured we understood the process completely.

AstroK · 24 August 2024

★★★★★ 5/5

Google

Thank you for your dedication, David, Alex, Oscar and all of you, in Eastbourne office. Very professional and dedicated team.

Anakarina · 26 May 2024

★★★★★ 1/5

Trustpilot

One star is one too many

One star is one too many; what can I say...Avoid at all costs! They valued the property at 400k in line with Zoopla and several other valuations including a RICS valuation. They convinced us to go on at 375k to start a bidding war which they insisted they could do. Typical sales crap. Anyway, they planned to do an open day, listed the property then unlisted it to allow Rightmove to update normally a 48-hour process. It didn't go live on to Rightmove for almost 14 days despite numerous calls to the office and getting fobbed off and told this was normal, It is NOT! This led to only 2 viewings on the open day. We had spoken to their mortgage team and almost 20 weeks into the contract they have still not contacted us back to provide the updated mortgage information meaning even if an offer was received it could not be accepted and despite formal complaints this was still not resolved. At almost every stage they have tried to get us to drop the price to 350k even though we did receive an offer of 370k and they said that was the best we could expect. They have tried to get us to do a boxing day relaunch with only 10 days left on the contract and when we did try to get a relaunch by dropping by 2% they did not return our calls. The viewings were shocking, and they didn’t know which garage was which. Failed to point out key aspects of the kitchen and planning permissions in place for expansion and on two occasions failed to show up leaving me to do the viewings not to mention inaccuracies when updating Rightmove. In my opinion they are more focused on their Rightmove statistics than customer service in 20 weeks our property was emailed out twice to perspective buyers! AVOID and use an small or independent.

AC · 2 January 2022

★★★★★ 2/5

Trustpilot

Terminated Fox and Sons as my agents

I used Fox & Sons (Sequence) to manage my property and I’ve now terminated them after a string of unacceptable failures.

Christopher · 29 July 2025

★★★★★ 5/5

Google

They’ve been great at handling the properties of my late mother’s estate. Very professional and reliable.

Trevelyan · 25 July 2024

★★★★★ 5/5

Google

We received a professional and friendly service from Oskar. Detailed and managed our expectations.

Jane · 24 August 2024

★★★★★ 5/5

Google

I can't praise courtney highly enough. From the very beginning she was compassionate, kind and supportive. She has gone above and beyond to help us and we wouldn't have been able to find some where to rent sooner if it wasn't for her. She is always helpful, thoughtful and professional. I highly recommend Fox and sons for your next dream house wether it is for renting or buying or selling.PositiveResponsiveness, Quality, Professionalism, Value

Anil · 24 October 2022