Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIf I could give lower than a 1* I would.
We live below one of Elites tenants and the last 3 years have made more than a handful of complaints about their tennants including photo evidence only to be ignored more than once.
They are absolutely disgusting and unprofessional in every way possible. Having many aquateinces in the letting agent profession I hear that how Elite are acting is the worst ever. After out first complaint they should have written to their remnants but failed to do so. Then emailing me lies basically. I sent a complaint about their remnants only for them to tell me that their tenant was not in but on holiday so I then sent them a photo of my tenant and they soon went back on their statement. I've since made several more complaints from September 2018 only to not receive any emails back. I'm now sending all the emails and lack of responses to my landlord and he can then take it higher. Useless management team and all unprofessional in their roles.
Kerrie · 13 June 2019
★★★★★ 5/5
GoogleAs a tenant of Elite for many years now I have always been impressed with there professional attitude and there attention to detail. Always prepared to go that extra mile . Best agency I have rented from by a long way.
Rocky · 16 April 2024
★★★★★ 5/5
GoogleI am renting through Elite for years now. They go out of their way to help you and make sure that where you live is a lovely place to live. I could not recommend them enough! thank you !
Me · 16 April 2024
★★★★★ 5/5
GoogleWe've been renting with Elite 5 years now. Its a very professional and reliable agency. They are very good in resolving any issues we may have in the flat. Very nice and supportive team as well. Highly recomend.
Julia · 16 April 2024
★★★★★ 5/5
GoogleExcellent top class service friendly informative and all explained in everyday,, Thank you very much Laura, for a smooth trouble free experience. Highly recommended 5 star not enough..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Nilay · 10 September 2024
★★★★★ 5/5
GoogleThey are a good agency will definitely recommend to friends and family
Donald · 16 April 2025
★★★★★ 5/5
GoogleAbsolutely fantastic service provided by the team here and was so straight forward with no surprises so would throughly recommend these guys if you are looking to rent in Eastbourne.Well done!!!.😃 …
Cherry-White · 12 May 2024
★★★★★ 5/5
GoogleI was looking to move from a national letting agent to a local one as wanted a more personal service.
From the outset Laura gave me all the required information and checked in regularly to see what stage I was at with my tenant moving out. The whole process has been seamless and I wouldn't hesitate to recommend landlords to use Elite's services.PositiveResponsiveness
Alfreda · 12 June 2021
★★★★★ 5/5
GoogleI am renting through Elite for years now. They go out of their way to help you and make sure that where you live is a lovely place to live. I could not recommend them enough! thank you !
NAT · 14 December 2023
★★★★★ 5/5
GoogleWe have rented for 2 and a half years with Elite and cannot fault them for property management. Nothing is too much trouble and they are very supportive to Tenants. When there were some problems with leaks and a faulty part on the boiler they got that sorted, replaced faulty radiators very quickly.
Definitely would recommend particularly if you are looking for long=term renting!
Nicola · 12 June 2020
★★★★★ 5/5
GoogleProfessional and extremely helpful, would recommend to manage rentals.
N · 7 March 2025
★★★★★ 5/5
GoogleVery supportive and considerate staff. Got my first crib and second crib for me. Highly recommended
Kelechi · 14 November 2024
★★★★★ 5/5
GoogleI have been dealing with Laura for 12 months now. She has been incredibly helpful from the start, communication and professionalism was, is 100% thank you
Beata · 16 April 2024
★★★★★ 4/5
GoogleA polite and professional company. Responded quickly the next morning to my voicemail that I left the evening before. Fees are very good and fair.
Jessica · 16 April 2024
★★★★★ 1/5
GoogleWorst lettings agents I've ever dealt with. I have called them on 8 separate occasions over the past two weeks regarding a flat in Pevensey Bay, they never have the details and keep stating they will call me back. 8 times in 2 weeks.
Landlords, DO NOT go with these unprofessional and disrespectful unletting agents. Your properties will forever be empty.
Danny · 13 June 2019
★★★★★ 1/5
GoogleWoeful. Adverstised a place as fully furnished, it wasn't come moving day. No comprimises from their side, they are to be reported to the ombudsman.
Constantly denied any knowledge of the property being advertised as fully-funished before trying to convince me that city fully-furnished must mean something different to the coastal definiaton, hence less furnishings. Farcical and contradictory.
Dodge these cowboys.
Chris · 13 June 2017
★★★★★ 5/5
GoogleAs a private landlord used to managing my own properties I was pleasantly surprised on Elite’s professional and speed in managing my properties, maybe better than I ever did. I would thoroughly recommend any landlord to meet with Iain or Peter at the front of house to discuss their portfolio.
Chris · 12 June 2020
★★★★★ 5/5
GoogleExcellent communication, updated on all aspects of potential tenants. Nothing appeared to be too much trouble, polite and courteous at all times. What could have been a very stressful experience was made very easy.PositiveResponsiveness, Professionalism
Prue · 12 June 2022
★★★★★ 1/5
GoogleI enquired about a property to rent that I saw on there site. I was told I would get a call back. 3 times I phoned 3 times I was told I'd get a call back. I never got a call back. Won't be using them in future.
Jason · 13 June 2019
★★★★★ 5/5
Googlethey found me a very nice place after looking for many options. Also, they are robust and very responsive whenever there is an issue.
i would recommend them for anyone who wants a reliable letting agency
thanks Elite Lettings
Ahmed · 12 June 2020
★★★★★ 5/5
GoogleI would highly recommend Elite Lettings to other landlords who are looking for a highly professional and helpful staff to guide them through the letting procedure. The staff are positive , friendly and efficient.
Janet · 12 June 2020
★★★★★ 5/5
GoogleWe have been renting though Elite Lettings for just under a year we are very happy with how quick they are at responding to our emails. Great service.PositiveResponsiveness, Professionalism
Harryett · 12 June 2021
★★★★★ 5/5
GoogleElite have managed my rental property for nearly 18 months now, they have been very efficient and communicated very well on all occasions. I’m more than happy with their service.
Sian · 13 June 2019
★★★★★ 5/5
GoogleTheir services were excellent ! The whole team was very helpful, friendly, and accommodating. I would recommend Elite Lettings without hesitation !
Rafael · 12 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
