Trusted Agent profile · Eastbourne
★★★★★
93 reviews across 1 platform
58 Willingdon Road, Eastbourne, BN21 1TJ, BN21 1TJ
Ancells Estates Ltd's office in Eastbourne, at 58 Willingdon Road, is rated 4.8 out of 5 across 93 reviews on 1 platform, including 93 Google reviews rated 4.8.
Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Ancells, Kelly is incredibly professional and super friendly, I have recently moved into one of the flats they manage and at the time I was 6 months pregnant and Kelly made everything so quick, easy and stress free. Amazing management :) x
Really appreciate your review Megan, thank you.
5/5
GoogleNow renting a beautiful property, the paperwork and the entire service was smooth and easy (especially given this was all done during the pandemic) very impressed. Kelly was extremely helpful, kind and always cheerful. I would highly recommend Ancells!
Thank you so much Tara. Happy new year!
5/5
GoogleSo impressed with Kelly and her team. So helpful and extremely knowledgeable and excellent at communication. A real pleasure to deal with and I hope to use them in the future.
We hope so too, & thank you so much!
5/5
GoogleKelly was very helpful and friendly. She made the process of renting our first flat very easy. The communication was excellent. Would definitely recommend to anyone who wants a stress free moving experience.PositiveProfessionalism
Thank you so much Beth!
5/5
GoogleAncells are a very helpful and professional estate agents , Being a small company Kelly and her team go out of their way to accommodate you and are quick to reply to any queries. Highly recommended
We really appreciate the review & hope to do business in the future 😊 …
5/5
GoogleCouldn’t have asked for a better service with Ancells! 100% recommended!!
We appreciate your review George, thank you 🙂 …
5/5
GoogleI was a tenant with Ancells for 14 years! I only had to leave as the landlord is renovating the property. Kelly and the team were always attentive to my needs whilst friendly and professional. Highly recommend! Rhoda
We cannot believe it’s been 14 (nearly 15 years)! Thank you for your review, you’ve been a fantastic tenant and we wish you all the best in your new home.
5/5
GoogleThank you to Kelly and her team for making the rental of our property simple and easy. I'd highly recommend her company for giving the personal touch and going out of her way to ensure everything went smoothly
Thank you David for your kind review. It was a pleasure to work for you.
1/5
GoogleParked across a residential driveway leaving the occupants of their home unable to exit their driveway for hours. Totally unacceptable behaviour.
Not related to Ancells business, therefore not a valid review. Thank you.
5/5
GoogleI own and manage a graphic design agency. We were recently engaged to look at a Visual Brand Identity for Ancells Sales and Lettings. Our job, expressing what Ancells is all about, was made so easy because in the time we spent researching the brand and watching it operate we witnessed an abundance of integrity, passion, knowledge, expertise and understanding, - seeing Ancells help both tenants and Landlords, buyers , sellers in such strange times was compelling and inspiring. It was a joy to work with such professional and thoughtful people. I hope the identity we created serves them as well as they deserve. I would recommend them wholeheartedly to anyone with property concerns. John McCarthy JMC3PositiveProfessionalism
Thank you so much John. We feel privileged to have worked with a designer such as yourself.
5/5
GoogleI have rented property for many years and Ancells are the best letting agency I have dealt with. I began renting one of their managed properties in 2007 and they have looked after my needs as a tenant very efficiently from day one. Any matters that have arisen have been dealt with quickly and fairly.
We love you Tony! ;-)
5/5
GoogleKelly is fantastic, very friendly, very efficient, everything you could want and more. A fantastic property and fantastic service 😊PositiveResponsiveness, Quality, Professionalism
Very grateful for the review, thank you!
5/5
GoogleThese guys are very easy to work with and the moving in paperwork was a doddle. Very quick to respond to any issues and I highly recommend Ancells to anyone!
Doddle is a great word! Thank you so much 😄 …
5/5
GoogleReally prompt and friendly service. Whatever my question or issue always found the Ancells team very friendly and responsive.
We really appreciate your review Alan. Thank you from the team!
5/5
GoogleAncells staff are really helpful and are quick to deal with anything you need help with. When I first moved in they gave a nice gift box with goodies in that came in useful. I would recommend ancells to anyone who is looking for accommodation. 😊
We really appreciate your comments, thank you!
5/5
GoogleFantastic experience, professional, efficient and friendly! Thank you Kelly and Team for all your efforts!!
Thank you Laura!
5/5
GoogleFantastic experience, professional, efficient and friendly! Thank you Kelly and Team for all your efforts!!
Thank you Laura!
5/5
GoogleIts my was wonderful to work with Jayne, property was well prepared during such a short amount of time. Very professional, experienced and helpful. She provided exceptional service, was always punctual and incredibly responsive towards our queries. We definately recommend ancells without reservations.
Thank you so much for this review and to mention Jayne, it has been our pleasure!
5/5
GoogleWould highly recommend Ancells for anyone wanting to rent a property. They have been so helpful in getting us into our dream cottage. The team are kind, friendly helpful and were flexible when we needed help. Our best experience in Eastbourne.
Thank you so much for this kind review, and we are delighted to hear it’s your dream cottage! Best wishes from the team.
5/5
GoogleAfter referring one of my personal clients to Kelly with regards to a tenancy agreement, I knew beforehand he would be in safe hands, so I had no hesitation in recommending her. She has delivered above expectation on this matter and her communication was outstanding throughout. I look forward to working with Kelly again in the future.PositiveResponsiveness, Quality, Professionalism
We really appreciate the valued referral and your kind review Louis!
5/5
GoogleKelly and the Ancells team were extremely helpful with my letting. Their speedy responses and efficient communication and support was first class. Highly recommend!
Thank you for your review Emma 😄 …
5/5
GoogleKelly and her expert team helped me to rent my flat. They advised me on the best way to prepare the property and made sure it fulfilled all the legal requirments. They were always reachable if i needed advise or updates. The whole process was smooth and efficient. My property was let as soon as it went on the market. Very happy, would recommend wholeheartedly.
Pleasure dealing with you Chris - thank you for your custom.
5/5
GoogleVery helpful, supportive, appreciate their service,Many thanks to Ancells Estates. 😊 …
Thank you for our review 😊 …
5/5
GoogleI am very happy with the way Ancells manage my Brighton property. The communication is smooth and they're always available to offer advice when needed. I can happily recommend them as Letting Agents.
We truly appreciate you taking the time to leave us feedback, thank you Julie.
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