Trusted Agent profile · East Sussex
★★★★★
1,804 reviews across 2 platforms
78-79 High Street, Lewes, East Sussex, BN7 1XN
Cubitt and West's office in East Sussex, at 78-79 High Street, is rated 4.7 out of 5 across 1,804 reviews on two platforms, including 86 Google reviews rated 4.8.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
GoogleSue at C&W provided an excellent service and handled our sale delicately and executed the sale quickly and as promised. I can highly recommend C&W as an estate agent.
Hello, Thank you for taking the time to leave a review. Best wishes, Cubitt and West
5/5
TrustpilotCiaran help me in this new stage of…
Ciaran help me in this new stage of renting the house. very kind helped me I needed.I'm very grateful crawley
Dear AnaThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
5/5
TrustpilotVery professional in conducting their…
Very professional in conducting their business, very friendly and supportive staff, I would certainly recommend them to anyone who wants to sell or buy properties.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHeidi and Charlotte from Ashington…
Heidi and Charlotte from Ashington branch have been so helpful, informative and professional going through the process of selling my late fathers house . I would not hesitate to recommend them to family and friends. Five stars would have given you more !
5/5
TrustpilotCubitt and West were very proactive and…
Cubitt and West were very proactive and responsive during during the whole process of selling the house and a very friendly team.Many thanks
Dear PaulThank you for your kind words about Cubitt and West. Your kind comments are very much appreciated and we wish you all the best.Kind regardsBecky Jennings, Operations Director
5/5
TrustpilotEveryone at Cubitt and West was…
Everyone at Cubitt and West was unfailingly helpful and courteous, especially Mo Husain and Julie Bramble, who fielded a number of my silly questions very efficiently!
Good afternoon Carol,Thank-you for your kind words about Julie & Mo from our Waterlooville office of Cubitt & West - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotCurrently managing a relet of a…
Currently managing a relet of a property through a fully managed service with C&W. Aden at the Crawley branch has been extremely reliable, providing updates and supporting the new tenant. Really good service and credit to Aden for his professional approach.
5/5
TrustpilotA refreshing change
David Ellett showed us around a property and we found him to be professional, friendly and very knowledgeable.
David is a new member of our team in Worthing and it is lovely to see your comments about this service. Thank you.
1/5
TrustpilotReigate office lacking in responses
Sadly I’ve found Reigate office very poor to respond and they don’t return calls. It doesn’t give a good impression of the company.
Dear SallyThank you for taking the time to leave a review and please accept our apologies if our response times have not met your expectations.Customer satisfaction is of paramount importance to us and as such we would always endeavour to return calls in a prompt and reasonable timeframe. We are committed to providing an excellent service to all of our customers and would kindly ask that if you continue to experience any communication issues, you contact our Customer Relations department at customer.relations@arunestates.co.uk or on 01702 540802 so that we may investigate these further for you.Kind regardsCubitt & West
1/5
TrustpilotReally unorganised
Really unorganised. Failed to pass on my offer multiple times and I had to chase them for a reply. Wasted my time with really bad communication.
Dear AntonThank you for taking the time to leave your review and we are disappointed to read your comments.To enable us to identify your record on our database and respond to any outstanding concerns you may have, we would kindly ask you to provide us with some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk . Thank you.Kind RegardsCubitt & West
1/5
TrustpilotWASTE OF TIME AND MONEY
WASTE OF TIME AND MONEY - SHIRLEY BRANCHHave spent £3K and 3.5 months conveyance for a purchase. Diabolical communications, breached of code of conduct, with-held vital information ie. vendor's change of circumstances resulting in no foreseeable exchange date.! Thanks alot C&W for wasting months of my life and money! Avoid avoid avoid.
5/5
TrustpilotSamara did a fantastic job!
Samara did a great job finding a buyer for my property.
Good morning Merry,Thank-you for your kind words about Samara from our Southsea branch! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotSamara from southsea branch was…
Samara from southsea branch was amazing. Great service, very friendly and helpful when selling our property.
Good morning Josh,Thank-you for your kind words about the Southsea team at Cubitt & West and in particular, Samara. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotGreat sales progressing service
Really appreciate the GREAT service from Aumit at Crawley branch in his role as progressor for our sale and purchase - thank you !
Dear TraceyThank you for taking the time to leave a review of Aumit from our Crawley office. It's fantastic to read how pleased you have been with the great service received from him. Wishing you all the best in your new home. Kind regardsBecky JenningsOperations DirectorCubitt & West
5/5
GoogleSusan Lee and Robin Smith have worked very hard with a difficult sale during difficult times. Very helpful. They went the extra mile. Thank you very much
Hello, Thank you for leaving us your feedback! Best wishes, Cubitt and West
5/5
TrustpilotExcellent service from James & his…
Excellent service from James & his team, would highly recommend them. :-)
Hello David Santer, Thank you for leaving us your feedback! Best wishes,Cubitt & West
5/5
TrustpilotHelpful staff
Helpful staff found me a buyer on my property quickly. This is the 2nd time I've used Cubitt and West and would recommend them.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotFantastic Estate Agents
Fantastic Estate Agents, we bought through them and they supported us the whole way and kept us updated throughout. Very professional, would recommend.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotWith huge thanks to C&W
With huge thanks to C&W, Patcham branch and in particular, Alice Brace who went above & beyond to bring a successful sale and subsequent purchase. Thank you.Alex
5/5
TrustpilotGreat support from Ciaran(Cubit & West Crawley)
I was looking for a property in Crawley and Ciaran from Cubit & West Crawley, was very helpful in getting the lettings sorted very swiftly with so much ease. Very friendly to deal with. I really appreciate your help Ciaran! Thanks!Saravanan
5/5
TrustpilotHelpful, attentive and proactive
The team at Cubitt & West, Emsworth are efficient, attentive and get results. Extremely proactive team. Excellent service
Good morning Colette,Thank-you for your kind review about our Emsworth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotWe dealt with the Portsmouth brank
We dealt with the Portsmouth brank , with a guy called Dan. He was very informative and very professional. Would recommend
Good morning,Thank-you for your kinds words about the Portsmouth office of Cubitt & West and in particular Dan - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotI received excellent attention and…
I received excellent attention and first class service from the Cubitt & West team. I really appreciate they friendly and professional approach.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
4/5
TrustpilotA bumpy start but communication was…
A bumpy start but communication was excellent from Julie keeping us informed every step of the way
Good afternoon,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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