Trusted Agent profile · Beccles
★★★★★
239 reviews across 2 platforms
26-28 New Market, Beccles, NR34 9HD, NR34 9HD
Part of Your Move & Reeds Rains Oliver James, see every office.
Your Move's office in Beccles, at 26-28 New Market, is rated 4.4 out of 5 across 239 reviews on two platforms, including 90 Google reviews rated 4.7.
Every review we hold for the Beccles office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and honest.
The staff were professional and kept us informed throughout our journey. They provided advice in a sensitive but honest manner.
We're so happy our team provided clear and sensitive guidance throughout your journey. We appreciate you sharing your positive experience! Regards, Your Move
5/5
TrustpilotHighly recommend
Late review, but would highly recommend Your Move - they were excellent throughout my house purchase, especially Emma and Rob, keeping me informed and chasing all parties through to completion.
5/5
TrustpilotMargate Branch
Margate Branch. Samantha and the team did a great job. Professional, great communication and kept me updated with viewing feedback during the sale. No hesitation recommending Your Move Margate. Julia Williams
5/5
TrustpilotSold my house with Your Move
We recently sold our house through Your Move and were very pleased with the service we received throughout the process.
We are so pleased to hear about your positive experience selling your home through us. It's wonderful to know that our team's efforts in generating interest and providing honest communication were appreciated. We are especially proud to hear about the excellent service you received from our colleague, whose professionalism and enthusiasm clearly made a significant difference. Your kind words truly motivate us, and we are delighted that we could make the selling process less stressful for you. Thank you for recommending us and for acknowledging our hard work. Regards, Your Move
5/5
TrustpilotI had an amazing experience and I need…
I had an amazing experience and I need to thank everyone for the great experience and customer service
We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback! Regards, Your Move
1/5
TrustpilotPoor experience from moving in to…
Poor experience from moving in to moving out, 4 years later. Avoid!!! Poor communication, they do not care about their tenants and tell lies. The process in getting your deposit back after moving out is a joke. 9 weeks to be precise, after numerous phone calls and emails.
5/5
Google“Your Move” Estate Agents in Beccles is a highly professional service that offers its customers a “Top Class” supportive roll all the way through the selling process. From the moment I stepped in to the office in the Market square in Beccles I knew I had found what I was searching for. Every marketing strategy put forward by Oliver James to help sell my property reinforced confidence that I had made the right choice with “Your Move”. Oliver is supported by a fantastic experienced team, who worked non stop to sell our house. In Beccles, Estate Agents, “Your Move” , has a highly qualified, highly professional team of experts who know and understand what it takes to get your house sold. A “Top Class” service. Thank you. Christopher & Linda Kay Heaphy.
Dear Mr & Mrs Heaphy, Thank you so much for such a glowing review of our branch in Beccles. It was a pleasure to act for the two of you and we wish you both all the very best. Kind regards, Your Move Oliver James
5/5
GoogleThank you to Tom and Oliver from Your Move Beccles for helping myself and my partner sell our house. Tom was always there for support and a chat through what was a very strange time due to the covid pandemic. They were always professional and were happy to answer any questions and concerns we had, no matter how silly they seemed! We couldn't have asked for more and we would 100% recommend Your Move Beccles to anyone. Thank you again and stay safe, Richard and SamPositiveResponsiveness, Quality, Professionalism, Value
Dear Richard & Sam, Thank you so much for your 5* review. It's certainly been a strange year for us all, but it was a pleasure to help the two of you on to your next chapter in life. We'll be sure to pass on your kind words to Oliver & Tom and we wish you all the best in your new home. Kind regards, Your Move - Beccles
2/5
TrustpilotYour move generally were ok but their…
Your move generally were ok but their conveyancing solicitors made me rip my hair out
We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please? Regards, Your Move
4/5
TrustpilotAmber Beherns
Amber Beherns , the veiwing agent was on time and well informed about the property and surroundings.
We're so glad to hear our team provided such a positive and informative experience for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotGreat service
Great staff who communicated well and were always very responsive to our needs.
We're so happy to hear our team's communication and responsiveness made your experience great. We truly appreciate your kind words! Regards, Your Move
5/5
TrustpilotThe Routine Rental Inspection
Susan returned for her regular inspection of our rented property. It is good to have the continuity of the same person doing the work. This way 'The Story' is clear in all our memories. The inspection was professional with minimal or no inconvenience or improper intrusion. The report was comprehensive, reflecting the comprehensive manner in which the work was done. It is an added advantage that Susan has a bright, positive and engaging attitude.
5/5
TrustpilotYour Move
Andrew Nicholson at Your Move made the process of purchasing my first house far more straightforward than I had ever imagined. I was able to get a viewing straight away, and subsequently always received immediate responses to all of my emails, as well as always being kept up to date with what was going on.
We're happy to hear that the purchase of your first house was more straightforward than you imagined. We appreciate your positive feedback regarding our prompt responses and updates. Thank you! Regards, Your Move
5/5
TrustpilotI had a great experience with Your Move…
I had a great experience with Your Move estate agent. My journey from viewing the property to starting the documentation process was done By Mr Anish who was very patient and helpful as everytime I turn to him with my Query he was there always. Mr Alan who did my completion was too helpful and his friendly nature made me more comfortable to buzz him every single time when I couldn’t understand few things. Overall my experience with them was 10/10.
1/5
TrustpilotDo not use your move if you don't want to loose your peace
This review is for Your Move Gillingham in Kent. I am writing this review with so much pain and frustration in my heart. Your Move you have to do something or I will keep writing. We had agreed to move into the property on the 15th of December. They said to us on this day you sign the contract, make payments and get the keys. We made all plans to get the keys and move, booked leave from work, book a van, called friends to help and the day came and we were told works on the property is not complete and we cannot move in. We were told two rooms would be ready on the 18th and we can move in with our kids while works continues. This was a no no for us, we asked for our holding deposit back to get another property and we were not given our deposit back. They caused us a lot of inconvenience we did not want to make a big deal of it just our deposit back and they refused. This is my worst experience ever, I hope with this review I get my deposit back. I just want to move on. I do not trust them and I am no longer comfortable working with them because even before moving into the property they have made life hell for me and my family. What happens when we move in. The an excuse that the 15th was only a provisional move in date but for us it was a definite move in date. They lied to us. The took our money and don't want to give it back not minding the inconvenience they had caused us. We are being made to pay for their lack of professionalism and lies told to us. This is big time fraud. We kept calling to confirm the move in date of 15th and they always said yes 15th it is and now they say it was a provisional move in date.Please Your Move give us our money back.
1/5
TrustpilotUnprofessional and really horrible experience
I had a very bad experience I went visit a property and it was advertised by the your move in the Gillingham area and the rep from the Gillingham department didn’t even tell us the whole entire time that the property was a corporate sale as the property was repossessed! And on top they charged me £78 for background check that was no refundable! During whole entire time they never told me that the property was repossession and they knew all along!
5/5
TrustpilotI'm really grateful to the team at Your…
I'm really grateful to the team at Your Move on Leith Walk. Julie-Ann, Maija, and Ellie have all worked closely with us on selling our flat nearby. They've been lovely from the moment of stepping into our flat for valuation to today, towards the end of the process. We had a lot of questions throughout, and they were always patient and kindly took the time to explain or reassure. It's clear that within this team there's a lot of experience in selling property, spanning a number of years, and their expertise shines through naturally. It was also helpful that they could arrange other things for us, such as property solicitors, through Your Move's network.
5/5
TrustpilotAlways an excellent service from the…
Always an excellent service from the guys in Perton branch.
We're so happy to hear about your excellent experience with our team at the Perton branch. Thank you for your kind words! Regards, Your Move
5/5
TrustpilotRecommend
Your Move has been used twice by the family in one year due to bereavement. The care, knowledge and overall service has been excellent. Would highly recommend and likely to use again within the next 6 months with a third property.
5/5
TrustpilotWell done.
They got the job done and were easy to deal with.
We're so glad we could help and make things easy for you. We appreciate your kind words! Regards, Your Move
5/5
TrustpilotPERFECTION
All the staff were so happy a d helpful. We had a vast number of people looking round and they were 100% reliable with keeping us informed. I will strongly recommend them to anyone selling or buying a property.
5/5
TrustpilotExcellent communication and very friendly!
We had a great experience with Your Move (Dundee branch). Robyn assisted us with our new rental and was extremely friendly and helpful. She was quick to respond to any inquiries we had and kept us updated throughout the entire process. She even checked in on our key exchange day. Finding an apartment was initially very stressful for us- working with Robyn at Your Move was a huge relief. We would definitely recommend and use them again!
5/5
TrustpilotDumfries team were so helpful…
Recently been looking for a rental property and after speaking with Laura she made the steps for looking and securing a property very easy. This is my first move and the team couldn’t have been more helpful
Hi Callum Thank you very much for the lovely review regarding Laura. We will be sure to pass on your thanks to her. YMDumfries 🙂
1/5
Trustpilot223 Beacon Road
223 Beacon Road, avoid vendors at all costs.
We’re sorry to hear how frustrating and disappointing this experience was, particularly after the time and money you had invested in the purchase. The decision to withdraw from the original sale was made by the vendor and was outside Your Move’s control. The property was subsequently relisted after we received new instructions from the vendor; this should not be taken as an endorsement of their earlier decision. While we fully understand your frustration with the vendor, we don’t feel this review accurately reflects the service provided by our branch. If you have concerns about how our team handled the sale, they would be happy to discuss them with you directly. Regards, Your Move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
