Trusted Agent profile · East Riding of Yorkshire
★★★★★
787 reviews across 2 platforms
27 Quay Road, Bridlington, YO15 2AR, East Riding of Yorkshire, YO15 2AR
Hunters's office in East Riding of Yorkshire, at 27 Quay Road, is rated 2.9 out of 5 across 787 reviews on two platforms, including 222 Google reviews rated 4.6.
Every review we hold for the East Riding of Yorkshire office, from every platform, shown as written. First names only.
5/5
GoogleCompleted my purchase of a property through Hunters in Bridlington. Communication with the office was excellent. Friendly, polite professional staff who seemed to care and were happy to help deal with problems. They were on the ball with communicating with solicitors and sellers, taking some of the stress out of the legal proceedings. If only the paid solicitors had the same ethos it would make moving house not as daunting. 5 stars for Dianne. She is a credit to the company.
1/5
TrustpilotDO NOT USE THIS ESTATE AGENT
DO NOT USE THIS ESTATE AGENT. On the 18.10.2018 I was appointed to see an apartment at 41 Mill West, Sowerby Bridge, HX6 3JH. (I hope the landlord is reading this)We agreed a time of 16:45 but due to traffic my sat nav advised I would be eleven minutes late. I called the office at 16:25 and after a few minutes of waiting for somebody to answer the telephone I was greeted. I advised the lady I was running late by eleven minutes and was told the agent showing me around cannot wait for me because she finishes at 5pm. I asked why would it be booked with only 15 minutes to spare for viewing and the reply I received from a manager at hunters was “you only get five minutes to view the property. The manager I had the displeasure of conversing with was named Nicola Thompson. She is rude, cocky and full of self importance with no regard for customer service or a potential tennents interest or the landlord of the property who contributes to her salary. I feel I had a lucky escape. I hope her superiors read this as well as the landlord who owns the property I was going to view. She needs to enroll in a customer service role and soon, personally I’d fire her but unfortunately this is what happens when you allow the inexperienced and possibly inadequate into a junior management role. I will post on every review site I can because of this women’s attitude with the hope her bosses react and teach her how to behave towards potential and existing customers.
1/5
TrustpilotI can't complain about these letting agents as I signed an agreement not too so that we could get some of our deposit back...
I can't tell you about my experience with a recent let as the only way I could get our deposit back was to agree not to complain about any aspect of the tenancy or the process of charges negotiation. I can tell you to be very careful about using this letting agent. They issue a notice to quit towards the end of each assured short hold tenancy rather than let the tenancy run-on so that they can raise the rent, knowing you are in situ and charge new fees for the tenancy agreement. Scrutinise your inventory and the check-out report in detail. Do not suggest you have any cause for complaint.
5/5
TrustpilotHunters Barkingside
Hunters Barkingside Mark Sherer and his team of staff at Barkingside branch went above and beyond to help sell our house in Clayhall Ilford. I cannot recommend them enough A*
1/5
TrustpilotHunters, Bridlington
Hunters, Bridlington very poor. As a potential purchaser you ring them to ask basic questions about properties on their books, like 'how long is lease, how much is maintenance fee?' Etc. Not only do they not know answer, they don't bother getting back to you. Email them with queries via rightmove...they don't get back to you. Tell them you're interested in various properties and are cash buyer....they don't get back. As a seller i wouldn't waste my money and would opt for much cheaper, more efficient internet agent
1/5
TrustpilotWe had so many issues
We had so many issues in our rented property and they never came and sorted them due to this we moved out. We had left our house in a very clean state and only the problems we had when we moved in had been left they tried to take our full bond off us and more. They are horrific and I wouldn’t recommend using them and I certainly won’t be ever again.
5/5
GoogleEvery single staff member is lovely,Always go above and beyond to help you,would recommend 💯 …
Many thanks for your lovely review!
5/5
GoogleSold my house through Hunters when a previous agency could not. All staff gave great communication. Lily even gave up her own time to offer the viewing that sold us the property. Well recommended.
5/5
GoogleVery good estate agent very prompt thanks
Many thanks for your kind review, Gary. Kind regards from the team at Hunters.
5/5
TrustpilotKIRSTIE KAY
This review is for Kirstie Kay for being very helpful and performing her role to a high degree of excellence.I most note John Adlam (partner) made a simple request extremely difficult to facilitate and an unpleasant experience.
5/5
TrustpilotGreat service
Once again guys 1st class service. Always use these guys. Great price. Always polite. Always on time. And the plus is your car engine is started for you so no cold car to get into. If it’s icy the windscreen is defrosted for you. Thanks again 👍👍
5/5
GoogleHard working hunters estate agency. Always friendly and promptly sort out all your problems, thank you.
Many thanks for your lovely review!
1/5
TrustpilotI made enquiries about a house for sale…
I made enquiries about a house for sale in grimsby , and received a basic could not care less email , it did not answer my question, and hastened to add they have no properties in the price range ,I WONDER WHY????very poor customer service , never again with grimsby branch . They could not even find time to put my name on emails. Thats twice in 6 months they have failed .
5/5
GoogleWe are currently buying with Hunters, they have been amazing, informative and supportive form the start. We are first time buyers and can’t thank the Hunters team enough for guiding us through step by step.PositiveProfessionalism
Thanks for the review Kimberley, we hope that you have settled into your new home with your lovely family.
5/5
Googlewe are in the process of buying a property through Hunters in Bridlington, we dealt with a lady called Stevie who was absolutely brilliant, but none of this could have been possible without Gina who told us about the property just as it was going on the market, both these ladies were an absolute pleasure to deal with with a very positive approach that got things moving. Yours sincerely Mr & Mrs C Norton
5/5
GoogleThe service that i have received from hunters bridlington has been exeptional. Being the first time i have rented, i no idea of the process and was worried that it would be a nightmare. I was immediately put at ease as Beth Taylor guided me through the whole situation. Beth could not have been any more helpful and managed to turn my stressful situation into an enjoyable experience. I would recommend hunters to anyone.
5/5
GoogleAn excellent estate agents, first class service from all staff from start to finish.
Thank you for your kind review. From the team at Hunters Bridlington.
1/5
TrustpilotPeople be alert avoid at all cost like…
People be alert avoid at all cost like covid. Do not deal with the bradford shipley branch previously Bentleys. Dishonest timewasters that just do not care. They lie and cheat to impress for their own gain. Mis advice vendors to sell to buyers who are friends/associates. Dont waste your time and emotions I did. Wish I and vendors had checked the previous reviews would not have wasted time and money.
5/5
GoogleJust sold my house through Hunters in 4 weeks! Great service and very professional. Stevie kept in contact with me through the whole process.
1/5
TrustpilotData Breach !
I enquired about a house and have been added illegally to a mailing list. I complained and asked to be removed twice, was told they never added me (though the emails added me 1 day after my 1 ever enquiry to this company) and they have yet to remove me. Companies like this should not be trusted, they are taking your data and will spam you !
1/5
TrustpilotRip off.... merchants
Rip off..... overpriced maintenance costs that do not fix the problem then charge again when the first diagnosed issue is attempted again, the Carlisle branch is incompetent
5/5
TrustpilotLaura from hunters buntingford has been…
Laura from hunters buntingford has been brilliant in helping us find our new home. Great service, very quick to reply to any questions and very friendly and caring attitude. She took alot of stress out of finding a place to live. I could not recommend her enough!
5/5
TrustpilotWould highly recommend Hunters Heswall
Would highly recommend Hunters Heswall. Richard is excellent and have been thoroughly impressed throughout the purchasing process.
4/5
GoogleFound it quite easy to access the info I needed. Thanks.
Many thanks for your review, Kathryn. Best wishes from the team at Hunters.
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